The Floor Shop reviews (227)

Beyond expectations. The completed work was beautiful. And the entire condo was left in immaculate condition. Completed within time frame and for the price quoted. HIGHLY recommend The Floor Shop.

I meant to write this review over a year ago, but we are still in the process of renovating! I cannot say enough good things about The floor shop. They were so patient with us as we are renovating the house ourselves. We had our basement done in vinyl and it looks amazing, it took them an afternoon to complete. We tore out everything in the basement and it took much longer than anticipated. Everytime we called to push the date of installation they were so understanding. We had our 2nd floor done as well, and they look so amazing, I could not be happier! They also matched the existing flooring on the main floor, as we tore out a wall or two and they did a wonderful job. A few months after installation while renovating we dropped a power tool on the brand new floors and they came and fixed it within 2 weeks. I am so happy with their work and customer service I cannot recommend enough! I have added a photo of the basement.

We had the wonderful team at The Floor shop install our wooden floors in one day. They professionally came in to do the job and also replaced one of the wooden nosing pieces in front of our staircase free of charge. Peter and Ryan were very helpful and easy to communicate and will recommend them to friends and family. The prices were very competitive and customer service was excellent. Thank you for making our 1st home perfect.

The job entailed the replacement of 330 square feet of wood floor in a typical 1940s era Toronto bungalow. The old floor was worn and squeaky. A new sub-floor was installed with the wood floor on top. The staff in the showroom were knowledgable and helpful in choosing the best materials and methodology. Two installers completed the work in one and a half days. They worked very hard, were on time and created a minimum of disruption and dust. There were a few tricky interfaces with adjacent floors and a fireplace and they were resolved very well. The results exceeded our expectations; we have a beautiful new floor with no squeaks.

After 9 years of ruing the decision to put off-White carpet in bedrooms, we decided to switch to a hard surface. A neighbour was pleased with her choice of the Floor Shop. So were we. They were prompt, courteous, and knew what they were doing. The whole job took less than six hours and they left the place spotless. The floors look great...we opted for vinyl which looks like wood. We would definitely recommend the Floor Shop.

I'm thrilled with the floors and the installation from The Floor Shop. I installed Torly's Hickory engineered wood floors to replace damaged floors from a neighbour's flooding. The staff at the store, Peter and the installers were all friendly and helpful. Everyone arrived on time and did what they said they were going to do in the time they said it would take (a nearly miraculous event during a renovation). I would gladly buy floors and have them installed by this company again (but hopefully I won't have to!)

Hardwood Flooring Installation throughout the house The staffs at the Wicksteed location were extremely knowledgeable and patient with us. Peter at the Floor Shop did the in-house measuring and estimation for us and discussed options with us. I was confident that they would do an excellent job. His team of installers - Voitek and Patrick - did a VERY nice looking installation that everyone has commented on. In the middle of the hottest three days of the summer (2017) this crew worked relentlessly and finished the job with some time to spare. We couldn't be happier with the final product, including that our floor no longer squeaks and everything is now level. The crew also fixed some issues with transitions and doors. I would highly recommend The Floor Shop to anyone.

Called to get an additional floor installed. Installers turned up promptly. Great work and very fast. Whole room was done in a couple of hours. Result was a Great looking floor, would use again

Excellent experience with The Floor Shop from start to finish. The staff in the Wicksteed location were extremely knowledgeable and patient with us. From Peter's experience and knowledge in the area of older East York homes, I was confident that they would do an excellent job. The installers Voitek and Patrick were fantastic. Listened to my concerns and made a 100 year old house seem brand new with very few creaks (little to none actually). The banister and pickets are fantastic with all the details we ordered. Friends have commented on how modern and fresh our house is now since the renovation. It's been 5 months since the renovation and the floors are still great. Would recommend The Floor Shop in a heartbeat. You get what you pay for - Solid staff and an honest company with experience installers all the way!!

Peter at the Floor Shop did the in-house measuring and estimation for us and discussed options with me. It was an immediate confidence builder - he knew his stuff and his input was extremely helpful to the decision making process. His team of installers - Voitek and Patrick - did a VERY nice looking installation that everyone has commented on. This include taking apart and later reassembling a very large, complex custom desk installation that had to be cleared out of the way until the new floor was in place. All in all this was a great experience and I have already recommended The Floor Shop to friends.