The Floor Shop reviews (227)

From the exceptional customer service to the high quality final product I just want to say how pleased I am with how the complex install in my two apartment went. The installers were top notch and very hardworking. They finished the job one day early and even vacuumed the hallways each evening. I can’t find one fault with both installations and I am very picky! Thanks to everyone at the Floor Shop for a great all around experience!

The team at The Floor Shop were excellent. They were more than accommodating when we had to change the installation timelines. They bent over backwards to help us by doing the project in two parts- bevause of a decision to also do a kitchen Reno. So they stored the wood for us. They were very understanding when we had to change the installation date several times. The entire floor was finished and the installers were excellent. They were efficient and helpful ! I would highly recommend them.. Thank you Susan, Peter, Andrew and Woytec

The Floor Shop installed my new wood floor this week. Peter and his team in the office were extremely helpful in understanding my needs and guiding me through the various options. The installation team was excellent. They were punctual, respectful and really focussed on doing a quality job. Ultimately, all the elements came together to produce a beautiful result and I couldn't be happier.

Top notch on every level. Honest, professional,extremely knowledeable, high quality product and perfect installation. I couldn't have asked for better service!

Incredible service. Prompt, quality professional service. I spoke with Ryan and Larry. Both guys are upfront, honest and easy to talk to. They walked us through the whole process from quote to completion. No hidden costs ... and the job was done quickly and beautifully. We were very concerned how this would get done since we live in a small condo ... but they took care of everything. The only thing we needed to do was pack up our stuff out of the furniture that needed to be moved around and they did the rest. We shopped around and found some comparable and competitive prices but The Floor Shop got our business based on the reviews alone and they once again did not disappoint. Torlys vinyl is AMAZING! We chose the "Beach House" planks and we absolutely love it. People can not believe its vinyl when they see it. I highly recommend both the product and once again The Floor Shop to get the job done.

The crew was punctual, polite and extremely proficient. They did the job on time, with precision and cleaned up better than any contractor in close to forty years of experience owning & fixing houses in Toronto.

The work was done exceptionally well, as well as very quickly. 20 x 20 room done in a couple of hours and full space left spotlessly clean. From the initial quote to the finished job, we were very pleased. This is the third time we have chosen The Floor Shop. As a local company, they are handy and do excellent work; and in this case out-priced this job by about 25%. We would definitely be happy to recommend The Floor Shop, Peter, and great staff. Thank you!

Very happy with Floor Shop. Peter, the owner, came in person to quote the job. Wojtek, the contractor, was fantastic. Great attention to detail. Very nice work.

I had new hardwood floors installed throughout my 100 year old semi and had stairs stained to match. The staff at the Shop were amazing. Susan was super helpful, accommodating and very knowledgeable. Ryan coordinated the project and was highly organized and incredibly pleasant to work with. The installer Wojtek and his team and the gentleman who did the stain are highly skilled and talented. The whole process from selecting flooring to the install and subsequent clean up went smoothly. They did an awesome job for a very reasonable price. Thank you Floor Shop!

Larry our Consultant at the Kingsway location was very helpful and knowledge. Our work required removal of builder carpets in master bedroom and hallway. The job was a bit tricky as the subflooring around the bullnose of the stair case way lower than the flooring we had chosen. Therefore the stair case area had to be raised to accommodate the new flooring. Tamas the installer along with John did an amazing job. We are very happy with the work and highly recommend the Floor Shop and our insallers Tamas and John