Otto's Masonry

Rating: 5 out of 5

Otto's Masonry reviews (435)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jun 2015

    Front porch repair

    All work was completed in a timely, careful manner. The result was better than I had expected. The estimate provided was accurate and reasonable. We found Otto's Masonry because his staff were working on another house on our street. I was impressed with how careful the work was being done. I highly recommend Otto's Masonry. Elisabeth

    Answer from pro:

    Thanks Elisabeth! It was great working with you! -Alyson

    Reply created 26 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jun 2015

    New porch and other brick repairs to house and retaining wall

    About six years ago Otto's Masonry rebuilt the chimney on my 80-year old house with excellent results. They recently completed work on a new porch and other brick and stone repairs at my house. This company was a joy to work with. Otto clearly communicates with clients on when and what work will take place so there are no surprises. His crews were polite, well-spoken, worked hard and were diligent in ensuring everything was completed to my satisfaction. The result is beautiful. Special thanks and kudos to Carl, Jesse and John for their excellent work and very professional approach. I would confidently recommend this company for any brick and masonry work.

    Answer from pro:

    Valerie, Thank you very much for your review. I will post this for our masons to see in the office. Thanks, Tony

    Reply created 23 Jun 2015
  • Review from Toronto home owner
    Rating: 5 out of 5
    Review left on 13 May 2015

    Brick repair

    Otto's Masonry repaired a number of bricks on our Victorian house which were simply disintegrating after the hard winter as well as a number of cracks which had shown up. The process of getting a quote was very easy when compared to the rest of the companies I worked with and the price was very competitive. There was a little bit of a scheduling problem on the second day of the job but Otto was able to figure out a way to get the work done. I had some questions about bricks which needed to be repaired as well and Otto made sure that those got done as well before they called the job done. Overall, an excellent experience and will not hesitate to use them again!

    Answer from pro:

    Thank you for the kind words!

    Reply created 9 Mar 2017
  • Review from Domenic
    Rating: 5 out of 5
    Review left on 24 Apr 2015

    Fixing porch steps

    Thorough, reasonable, professional is how I'd describe the work. All my questions were answered and the job was done with great care and detail. I am very pleased with the work provided.

    Answer from pro:

    Thank you for the kind words Dominic!

    Reply created 9 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Apr 2015

    Chimney repair

    Hiring Otto's Masonry to repair my chimney and brick replacement was the best choice made, we were happy with the finished product and would recomend them as an appreciation of their superior craftsmanship.

    Answer from pro:

    Thank you for the kind words!

    Reply created 9 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Mar 2015

    Front Porch

    We used Otto Masonry to replace pillars on our front porch that over time were leaning out.  As the long term goal is to enclose the front porch, Otto suggested we replace the pillars with steel posts siting on concrete footings below the frost line as this would give us more space at less cost..  We got a reasonable quote from Otto and decided to proceed.  During the project we asked Otto how the steel would be protected from rust etc.    His team found a solution by encasing the posts in "Blue skin".  They then went another step by inserting  "SONO Tubes" around the posts and packing them with concrete to ground level.  The team was extremely professional and completed the projected well in time.

    Answer from pro:

    Thank you for the kind words!

    Reply created 9 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Feb 2015

    Brickwork, Parging

    We used Otto's team a few years back to replace our crumbling chimney and they were so great then that when we had some brickwork that needed doing we called them again. We got a few other quotes but Otto's was the most comprehensive and was the only one who mentioned a side of the house that I forgot to point out to the other people who came to quote. I didn't need to point anything out to Otto, he took a good look and recommended it without me highlighting it. The others just only looked at the area I pointed out despite my request to let me know if they saw anything else wrong with the exterior of the house. His team showed up quickly (the next day after I confirmed we wanted to work with him) as it was going to be mild that day and completed the work earlier then expected. They matched our brick beautifully (we needed a number of bricks replaced) and parged the foundation part of the wall nicely. They cleaned up everything despite the fact that it started to snow pretty heavily and were really great about explaining what they did and why. I have recommended Otto's team to a number of friends and will continue to. Not only are they awesome at what they do - but they return phone calls when you want their service...bonus ;)

    Answer from pro:

    Michelle, Thank you very much for your review. Otto is very thorough and we try our best to maintain a good communication line. Sincerely, Tony (Office Manager)

    Reply created 20 Feb 2015
  • Review from Evelyn Casquenette
    Rating: 5 out of 5
    Review left on 1 Feb 2015

    Retaining Wall

    Otto's Masonry did a fantastic job managing and replacing an existing retaining wall to a basement walk-out that was failing. They built a new retaining wall and did all the coordination work with my structural engineer and the City. The job looks great and everyone was very professional. They also poured a beautiful concrete pad with raised curbs for our garbage screen. I am very pleased with all the work they did and would use them again in any upcoming masonry/concrete work at our house!

    Answer from pro:

    Evelyn, Thank you for your kind review. We look forwar to working with you again. Thank you!

    Reply created 2 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jan 2015

    Brick Restoration

    Otto and his team run an A+ business. From start to finish, the team was on time, clean, courteous, professional, and, most especially, the work was flawless. Otto fixed many broken and cracked bricks on my old Victorian-era home. Thank you, Otto and team, for your exceptional craftsmanship.

    Answer from pro:

    Rob, Thank you very much for your review. We always like to hear back from our customers. Thank you!

    Reply created 2 Feb 2015
  • Review from Karen McArthur
    Rating: 5 out of 5
    Review left on 26 Jan 2015

    rebuild/repair 140 year old wall

    Otto and his crew did a spectacular job of rebuilding a crumbling back wall complete with a Victorian gingerbread type cascading stairs, at the 90 degree angle where wall met the ground. Otto's crew was polite, punctual and very clean. There was no mess and no fuss. I highly recommend Otto's Masonry.

    Answer from pro:

    Thank you for the review Karen. I will post this in the office for our staff to see.

    Reply created 27 Jan 2015