Haven Home Heating and Air Conditioning

Rating: 4.8 out of 5

Haven Home Heating and Air Conditioning reviews (170)

  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 11 Oct 2024

    Tagged my furnace under dubious circumstances

    Tech refused to show what was wrong, tagged furnace, sales pressured to spend over 20k on new stuff right after.

    Answer from pro:

    Thank you for reaching out and sharing your concerns with us. We apologize for any inconvenience you've experienced. Unfortunately, we could not locate your details in our system based on your username. Could you please provide additional information, such as the service date or appointment name? Feel free to contact our Operations Manager at (613) 328-3006. We're here to help and look forward to resolving this matter promptly. Thank you for your understanding.

    Reply created 30 Oct 2024
  • Review from Customer of Haven Home Heating and Air Conditioning
    Rating: 5 out of 5
    Review left on 2 Oct 2024

    Fireplace

    Remote was not working Battery was replaced and switch in side was fixed by service man

    Answer from pro:

    Thank you for choosing and putting your trust in us - we appreciate your business!

    Reply created 3 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2024

    New air-conditioner

    We used them before and were pleased with their service and so we used them again

    Answer from pro:

    Thank you!

    Reply created 2 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2024

    Air Conditioner

    We called about our 3 year old air conditioner that we purchased from Haven Home. We were putting in a service call to have a technician come and fix the problem. Eleanor, the representative who answered the phone walked us through some possible scenarios to fix our A/C problem. Our A/C now works Thanks to Eleanor! Thank you again!

    Answer from pro:

    Thank you for leaving us a 10-star review!

    Reply created 4 Jul 2024
  • Review from Nadine Gordon
    Rating: 5 out of 5
    Review left on 18 Jun 2024

    Air Conditioning

    Great service! Thank you Brian for fixing my a/c during a heat wave! Also thank you to Haven Home for taking my call at 5:30 am regarding my broken air conditioner. They immediately arranged for a technician to come this morning. Cost was covered by my service plan.

    Answer from pro:

    Thank you, Nadine!

    Reply created 4 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2024

    Yearly Service on Heating and Air Conditioning

    I bought my furnace from Haven and for a small monthly fee they service my unit once a year. Always professional and friendly. They send me a reminder and the company really knows the business well.

    Answer from pro:

    We are glad we could help. Thank you!

    Reply created 4 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2024

    Fujitsu wall mounted a/c and heat unit.

    Great installation and product. Arranging service a Checkups appointments can take some time. Busy business. Quite satisfied overall.

    Answer from pro:

    Thank you for choosing us!

    Reply created 4 Jul 2024
  • Review from Customer of Haven Home Heating and Air Conditioning
    Rating: 5 out of 5
    Review left on 3 Jun 2024

    Service Repair

    Nick showed up on time. Explained repair and completed the work and answered all my questions with professionalism.

    Answer from pro:

    Thank you for your review!

    Reply created 4 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 May 2024

    Emergency Furnace Replacement

    Woke up Sunday, late March, no heat. New furnace in place by Monday noon. Warm, better, happy.

    Answer from pro:

    We are glad we could help. Thank you for choosing Haven Home!

    Reply created 4 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Apr 2024

    Annual maintenance

    Nick was courteous and kept in touch with us regarding his arrival time. Great service and friendly.

    Answer from pro:

    Thank you!

    Reply created 24 Apr 2024
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