Arpi's Industries Ltd

Rating: 4.8 out of 5

Arpi's Industries Ltd reviews (614)

  • Review from Customer of Arpi's Industries Ltd
    Rating: 5 out of 5
    Review left on 11 Sep 2019

    Furnace replacement

    Mathew and William did super job replacing the furnace. They arrived right on time and introduced themselves and were very polite. They were very knowlegable and answered all my questions and asked if I had any more questions before they left. The install was picture perfect and I was very impressed. I would highly recommend Arpi's and Matt and William.

    Answer from pro:

    Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. We thank you for trusting us in your home, and look forward to working for you in the future. Thank you TEAM ARPI’S

    Reply created 12 Sep 2019
  • Review from Customer of Arpi's Industries Ltd
    Rating: 5 out of 5
    Review left on 10 Sep 2019

    Leak under kitchen sink

    We discovered a leak under our kitchen on a Sunday evening. We called Arpi’s on Monday wand at 8 am on Tuesday morning they were at our home. The plumber checked and yes we had a leak. He asked about the warranty and we had it. The plumber made a call for the part which would then be couriered directly to our home ASAP. We really appreciate the quick turnaround from Arpis. Very personable plumber and asked to let them know when the part would be at our home and they would come ASAP to install. Nothing but good comments about Arpis.

    Answer from pro:

    Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. We thank you for trusting us in your home, and look forward to working for you in the future. Thank you TEAM ARPI’S

    Reply created 12 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2019

    Service

    Was very helpful, and honest. I had called out to replace my hot water tank, they identified the broken part on my old tank which will allow me to get some more life out of it while I save for the cost of a replacement tank. Much appreciated.

    Answer from pro:

    Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s. We look forward to working with you again in the future! Thank you TEAM ARPI’S

    Reply created 11 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2019

    Annual furnace cleaning & tune-up and water heater cleaning

    Every year Arpi’s completes the annual cleaning and maintenance of my high-efficiency furnace. They’re always on time, friendly, efficient and answer any questions I have. This year, in addition to the furnace cleaning I also arranged for my water heater to be cleaned. Sarah arrived early, got straight to work and as always the service was excellent. Thank you Sarah! In addition to the annual maintenance I got my new high-efficiency furnace and water heater from Arpi’s a few years ago and have never regretted it. Whenever someone is looking to purchase a new furnace or water heater or get maintenance services I ALWAYS recommend Arpi’s.

    Answer from pro:

    Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. We thank you for trusting us in your home, and look forward to working for you in the future. Thank you TEAM ARPI’S

    Reply created 3 Sep 2019
  • Review from Judy Kuny
    Rating: 5 out of 5
    Review left on 20 Aug 2019

    tune up and inspection of furnace and air conditioner

    Had my annual inspection and cleaning of both the air conditioner and furnace by Arpi's today Great technicians! Friendly, polite, and knowledgeable, and they left everything neat and tidy. Both my air conditioner and furnace are sparkling clean! Will go with Arpi's again! Judy K

    Answer from pro:

    Thanks Judy for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. We thank you for trusting us in your home, and look forward to working for you in the future. Thank you TEAM ARPI’S

    Reply created 20 Aug 2019
  • Review from Pauline L
    Rating: 5 out of 5
    Review left on 19 Aug 2019

    Furnace not working and water cap-off

    Randy came out to cap off a water line for my fridge, which had leaked three times. He was extremely pleasant, thorough, and considerate. Then Jeremy came by to check my furnace. Another service company, whose customer I had been for over 10 years, had come by multiple times to replace the flame sensor, but the problem was never fixed. They finally told me I needed a new furnace (and hot water tank). Jeremy did a full diagnostic, explaining everything as he worked, asking repeatedly if I had any questions. He was super thorough and knowledgeable. Turns out my furnace is fine - he found the problem (damper) and fixed it. No need to replace the furnace. Arpi’s will now replace my hot water tank - at half the price the other company quoted! I’m an Arpi’s customer for life now! Should have been with them all along. They’re obviously ethical, honest, helpful and capable. Great job - I couldn’t be happier!

    Answer from pro:

    Hi Pauline, thank you for the awesome review! Customer service is our top priority, and we are glad to hear that our team took good care of you. We will share your comments with Randy and Jeremy, and we thank you for trusting us in your home. We look forward to working for you in the future. TEAM ARPI'S

    Reply created 20 Aug 2019
  • Review from Customer of Arpi's Industries Ltd
    Rating: 5 out of 5
    Review left on 9 Aug 2019

    Quick and Efficient

    I called regarding a sump pump that wasn’t working, and they had someone here within 3 hours! The technician was very efficient and professional, and explained exactly what was wrong and what needed to be done.

    Answer from pro:

    Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s. We look forward to working with you again in the future! Thank you TEAM ARPI’S

    Reply created 12 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2019

    Shutoff valve bathroom sink-checked other sinks

    Scott was professional,courteous and explained the problem and solved it. I am thankful that he also prevented a bigger problem and that was a big relief for all concerned. Thanks, Mike Roach

    Answer from pro:

    Thanks Mike for the awesome review! Customer service is our top priority, and we are glad to hear that Scott took good care of you. We will share your comments with Scott, and we thank you for trusting us in your home, and look forward to working for you in the future. Thank you TEAM ARPI’S

    Reply created 12 Aug 2019
  • Review from Customer of Arpi's Industries Ltd
    Rating: 1 out of 5
    Review left on 7 Aug 2019

    Duct Cleaning

    Technicians left dust and debris on the floors after they were done cleaning the ducts. They also damaged a window trying to get the screen out to run their vacuum line. They cleaned up the plastic pieces they broke, probably hoping I wouldn’t notice. Then they said they couldn’t get the screen back in so they left it for me to fix. They didn’t have a new filter for my furnace (it’s a very common filter). They would have gotten a higher rating if they cleaned up after themselves and looked for a better way to run their vacuum line. One of the technicians could have been cleaning the debris instead of sitting in the truck texting on his phone.

    Answer from pro:

    Good afternoon, we apologize for the poor quality you received from our duct cleaning technicians, as your review does not include your name, we have no way of finding out who you are so we can contact you to personally apologize and try to makes things right. Please call us at (403)2362444 and speak with our service manager as we would like to correct the situation. Thank you

    Reply created 8 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Aug 2019

    Furnace maintenance

    Arpi's were contacted to carry out a maintenance of the heating system. The technician did a a thorough review of the furnace pointing out the deficiencies. The previous review was done some three years ago by the now defunct Sears. We now look forward to a trouble free and warm winter. We were very satisfied the way and explanations offered by your technician.

    Answer from pro:

    Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s. We look forward to working with you again in the future! Thank you TEAM ARPI’S

    Reply created 8 Aug 2019
Get in touch