Herb Lodde & Sons Roofing Ltd
Herb Lodde & Sons Roofing Ltd reviews (186)
Review from Janice Chytra Review left on 10 Dec 2024Rating: 1 out of 5I hired this company because they were established in my city. They did my house and garage roof. The entry to my attic a few months later was soaked and they came over to see what was wrong. Now they tell me my chimney is in bad shape and needs to be repointed. WHY wouldnt they tell me about the chimney when they came to do an estimate? Repointing a chimney is apparently messy work and I would have had that work done before I had the roof replaced. Im a senior and I dont climb my roof to check these things. He suggested a mason from a company that does good work but after a dozen phone calls and emails being ignored Ive hit a dead end. Now Herb Lodde roofing is ignoring my emails. I would not use them again and would not recommend them. A decent, ethical company I feel would have told me about the chimney so I could get that done first but they didnt. Very disappointing.Review from Customer of Herb Lodde & Sons Roofing Ltd Customer of Herb Lodde & Sons Roofing Ltd
Review left on 22 Oct 2024Rating: 0 out of 5Don't Try and Get Any Kind of Customer Service After the Fact
I had this company replace my roof on my home and garage in late 2013 or early 2014. The job they did on the garage was so poor that water has been leaking for years which in turn rotted the header in the front of the garage. I called to inquire what their guarantee was and was met with a very rude man on the phone. He basically said I was blaming him for the rotted header. I said the shingles were put on wrong and over top of other shingles and because of that, it has been leaking over the years and rotted the header. I asked him if he would come and take a look at it. He basically said he is doing nothing about it and hung up on me. Don't expect any type of quality customer service down the road from this company. Buyer beware, they don't back up their work or product.Review from HomeOwner HomeOwner
Review left on 8 Oct 2024Rating: 5 out of 5Leaky Roof
We had a leak in our roof. Manny and his team came out and was able to resolve the problem quickly and did a thorough check of our roof and attic. We could not be more appreciative of their service and the way they stand behind their product! Thank you again! ZachReview from Customer of Herb Lodde & Sons Roofing Ltd Customer of Herb Lodde & Sons Roofing Ltd
Review left on 1 Sep 2024Rating: 5 out of 5Customer service excellence
Herb Lodde and Sons did our roofing originally 20+ years ago. When we lost a few shingles in a major storm, the company responded quickly to do the repair under warranty. Since then they helped to resolve a leak in an area of our roof. Again this issue was responded to promptly and effectively. The service tech even cleaned our eavestrough as a favour. The shingles on the roof are still in very good condition. The leak was related to a deteriorated roof vent. If your are looking for a roofing company that does quality work with prompt service including after sales service, you should consider Herb Lodde and SonsReview from HomeOwner HomeOwner
Review left on 17 Jul 2024Rating: 5 out of 5Roof leakage repair
I`m so much delighted in the workers of herb lodde roofing and son ltd. They have done a great Job. the guys are very neat and professionals. the lady who answers the phone is sweet with good customer service. I look forward to referring your company for job well done.Review from Customer of Herb Lodde & Sons Roofing Ltd Customer of Herb Lodde & Sons Roofing Ltd
Review left on 4 Dec 2021Rating: 5 out of 5Flat Roof and Skylight Replacement
We needed our low sloped roof and 3 skylights replaced. Contacted Lodde and a salesman was there that same day. Stephen reviewed our options and we choose a 2 ply torched application. Lodde’s installer Donny showed up within “installation window “that we were told. The installation was done in the most professional way with Donny keeping us updated with each step. Site safety and cleanliness was excellent. Thanks again to the Lodde TeamReview from Jim Dupuis Jim Dupuis
Review left on 9 Jun 2021Rating: 5 out of 5Roof repair
Our roof was reshingled when we bought the house 8 years ago (that roofer has since retired). After a time, the ceiling leaked and dripped water during a heavy rainfall into our dining room. Herb Lodde's roofers came to fix our problem, to redo the flashing in the valley, replace plywood as needed, and reshingle the area. We had a serious rainstorm yesterday and no more leak into the house. The guys did a great job, working on a pretty hot day too. They cleaned up after themselves well, and I would highly recommend this company.Answer from pro:
Hi Jim, thank you for taking the time to leave us such a kind review! Our team greatly appreciates your feedback on our job well done. Thank you for the recommendation! We hope to work with you again in the future. Sincerely, Herb Lodde Team
Reply created 11 Jun 2021Review from Customer of Herb Lodde & Sons Roofing Ltd Customer of Herb Lodde & Sons Roofing Ltd
Review left on 11 May 2021Rating: 5 out of 5Roof re-shingling
Herb Lodde Roofing did a great job removing and installing shingles on my roof. They also replaced the roofing material on the flat roof section of my house. They were very well organized, with the arrival of the new materials and the waste bin, all arriving at the proper time and removing the bin right after the job was completed. The entire job was started and finished with in two days including a great clean up.Answer from pro:
Thank you so much for your 10 star review! It was our pleasure to work with you and we truly appreciate the business! Thanks, Herb Lodde Team
Reply created 17 May 2021Review from Customer of Herb Lodde & Sons Roofing Ltd Customer of Herb Lodde & Sons Roofing Ltd
Review left on 19 Apr 2021Rating: 5 out of 5Siding and insulation
I had my roof done by Herb and Lodde back in 2014 and they did a great job with that so, I did not hesitate in contacting them again to install siding. Jason L. came over and took a walk around as well as pictures. He evaluated the job, estimated the cost and promised a more detailed quote in writing. Having received said quote in a timely manner and having made some simple adjustments it was settled. The crew arrived on time in the appointed date and proceeded to do the work. All materials were available and the work proceeded without a hitch. Cleanup was done every day and there were no delays. Everything was done as specified and in a very professional way including minor adjustments as per our own wishes. The house looks fantastic! We would not hesitate to highly recommend this company to anyone looking to do similar work. Thank you for a job well done!Answer from pro:
It was a pleasure doing business with you again and we are so happy that you love the new look of your home! Thank you for choosing us to complete your project and please don't hesitate to call us should you need anything else. Thanks, Herb Lodde/Quality Exteriors Team
Reply created 26 Apr 2021Review from Randy Bleich Randy Bleich
Review left on 19 Mar 2021Rating: 5 out of 5Great Job, fast and efficient!
I contacted 3 roofing firms for quotes. Rob from Lodge Roofing came and got up the roof and evaluated the job, then gave us a quote. I checked the references for the company and they came highly recommended. We decided to go with Lodge Roofing and they were there 2 days later to install our new roof. The crew that attended were very polite and answered any questions I had. They also cleaned up all materials at the end of each day. When the job was finished, the following day another 2 gentlemen from Lodde attended and did a quality inspection on the roof as well as checking to see all materials had been picked up from around are house. I was very impressed from the quote process, through the actual job, the followup and the interaction with the office staff. The roof looks fantastic. I would highly recommend Lodde and Sons Roofing to anyone looking to get a quality roof done by true professionals.Answer from pro:
Hi Randy, thanks so much for taking the time to write a review on your experience with us. It was a pleasure working with you! Thanks, Heather Lodde
Reply created 25 Mar 2021