Durham Fibreglass Pools

Rating: 4.8 out of 5

Durham Fibreglass Pools reviews (52)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2019

    Fibreglass Pool Installation

    We had our fiberglass pool installed last July and we absolutely love it! We were very pleased with the communication from Dennis, Mark and their team throughout the entire installation. Dennis was always quick to respond to any questions we had and explained everything fully. All of the subcontractors they brought in, like the electrician, the landscapers and the concrete guys, were great also. Dennis and Mark continue to offer great customer service as we have them open and close our pool every year. Honest, helpful, and friendly service! You will not be disappointed with their work!

    Answer from pro:

    Great customers are the key to a great Project ... thanks again for trusting DFP with your Project

    Reply created 10 Jun 2019
  • Review from Roger Rajmoolie
    Rating: 5 out of 5
    Review left on 13 Aug 2018

    Durham fibreglass pools

    Dennis and Mark far exceeding my wife and mines vision for our backyard pool. Everything was completed in the time we expected with all questions or concerns answered. We would use them again if we ever moved and we looking to get another pool. Durham pools uses probably the best contractors available, from the electrician who came out on a Sunday long weekend to finish up the electrical. To the gas guys who made minimal damage to the lawn when running the gas for the heater. Like the rest of the reviews goes these guys are top notch professional who deliver on what they promise.

    Answer from pro:

    Thanks Roger for those kind.....your review is appreciated

    Reply created 22 Aug 2018
  • Review from hilarymanning
    Rating: 5 out of 5
    Review left on 5 Jul 2018

    Great install and easy to work with

    Working with Durham Fibreglass pools was excellent. It took a little time to arrange an initial meeting (likely because they are so busy) but once we met the process was painless. Our heater was initially broken when it was powered up but they replaced it within a day. They kept the backyard clean and their work was both quick and detailed. Overall a great experience!

    Answer from pro:

    Thanks Hilary and Ray for those kind words. Everything did come together quite nicely with a fabulous end product that you can use for many years ...your business is appreciated See you in the Fall when we winterized Dennis, Mark and Jeff

    Reply created 6 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Oct 2017

    Installation of a 16x36 Rectangular pool

    We had an excellent experience working with Dennis and Mark. From start to finish both were accommodating, kind and cooperative. The pool was installed on schedule and for the cost quoted. The pool makes a great addition to our property and we are looking forward to completing the landscaping in the spring. We have already recommended Durham Fiberglass Pools and will continue to do so. Thanks again!

    Answer from pro:

    Thanks Brad and Shannon Great people to work for and with.....there are always challenges building a pool inside an old pool , but everything came together very well Dennis and Mark

    Reply created 21 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2017

    Installation Of 40x16 San Juan Oceanside Fiberglass Pool

    From the start of our journey with Dennis he made us feel comfortable. Dennis was more than willing to set up appointments for us to look at other jobs he had done and to talk to the home owners about their experiences. The more home owners we talked to, the more comfortable we felt that Durham Fiberglass Pools were the ones for us. The start to the season was a wet one and the pool was delayed, but Dennis kept us informed along the way. Once they started on the pool, Mark and crew were awesome to deal with and were more than willing to answer all of my questions. They worked steady until it was finished and came back promptly after the concrete install to clean the pool and do final hookups. All in all I would recommend Dennis and Mark to anyone who is looking for a fiberglass pool installed by a very skilled crew. Thanks for everything Dennis and Mark!!!

    Answer from pro:

    Thanks Justin. The wet weather this Year did not help but the Project looks beautiful.

    Reply created 21 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Aug 2017

    12 x 24' rectangular pool

    Dennis, Mark and Jeff were great. It was a slow start to this wet season, but as soon as they started digging, they didn't stop until the project was done.

    Answer from pro:

    Thank you so much for the kind words. Let us know if you need anything Dennis and Mark

    Reply created 8 Aug 2017
  • Review from Customer of Durham Fibreglass Pools
    Rating: 5 out of 5
    Review left on 31 Aug 2016

    Installation of San Juan Fiberglass Pool

    We had Durham Fibreglass Pools install our gorgeous San Juan pool in July 2015. From our initial contact with Dennis we knew that this was the company that would meet our needs. Dennis is very knowledgeable about all aspects of the pool installation process and the products they sell. He was present for the meeting with our landscapers which enabled everyone to be on the same page as far as the planning process and eventual installation of the pool. Mark and Jeff installed the pool without issue and within the time frame that we were given. They answered any questions we had and were very pleasant people to have at our home. Any follow up questions or issues we have had since the pool has been installed, Dennis has been quick to respond to and very helpful. We are first time pool owners so this is very helpful to have a company that helps customers after the work has been completed. We are very pleased with our backyard oasis thanks to Durham Fibreglass Pools.

    Answer from pro:

    Thanks for the kind words. Building pools that are out of our geological area can be a logistical challenge but everything turned out well. Again, great Customers make great experiences

    Reply created 1 Sep 2016
  • Review from Customer of Durham Fibreglass Pools
    Rating: 5 out of 5
    Review left on 17 Aug 2016

    Installation of Taj Mahal model fibreglass pool as outdoor centrepiece in our new home.

    Our landscaper recommended Durham Fibreglass Pools (DFP) to deliver to us a stunning outdoor centrepiece for our new home in Stouffville. We were impressed by how seamlessly the large crews worked together to create and instal a backyard that was far beyond our expectations. Thanks DFP.

    Answer from pro:

    Thanks very much.....there were some complications but we all worked through them to create a great Project Thanks again Dennis G

    Reply created 17 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2016

    Pool Installation

    We could not be more impressed with the experience of working with Durham Fibreglass Pools. Dennis was a consummate professional and immediately left us with a feeling of trust in the product and installation process. Mark and his team worked tirelessly to ensure that the installation was perfect. Following extensive landscape work, Mark returned to ensure the pool was spotless and running perfect. Finally they all took the time to explain the process, the install and then all the functionality. We would highly recommend Durham Fibreglass Pools.

    Answer from pro:

    Thanks James It was a joy to work with you and your wife and provide your Project Thanks for the kind words Dennis G

    Reply created 16 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Feb 2016

    Fibreglass pool

    These guys were fantastic! From the site selection to the very end of the installation they were great. Super personable hard working team of guys who know exactly what they are doing. When variables came up they worked them out seamlessly. When I had a question or an idea I got through to Mark right away or he would get back to me as soon as he got the message. There were no surprises. It went as perfectly as it could have. My family and I couldn't be happier with the pool. We're excited to spend as much time enjoying it as we can! believe me when I say that not only did I do my research on who to have install our pool and what company makes the best fibreglass pool in the industry but I knew first hand from working in the concrete industry that these pools are the best. A few bucks more than a traditional vinyl liner pool but the benefits are enormous. Excellent work from an excellent company. Can't say enough about how happy we are with this pool project. Mike Haigh

    Answer from pro:

    Thanks Mike for your review; it is appreciated.......it was a great job and fun to do.....we go that extra mile for a HAB fan. LOL

    Reply created 20 Feb 2016
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