Action Furnace Inc

Rating: 4.4 out of 5

Action Furnace Inc reviews (364)

  • Review from Customer of Action Furnace Inc
    Rating: 1 out of 5
    Review left on 4 Mar 2018

    New furnace and ac. Don’t use action furnace

    Brand new furnace stopped working one month after the 90 days. Was a defect in a rubber tube. The service guy said they have been drilling them wider to work. He drilled the hose and the furnace worked. He said the installers should have caught it. The factory should have caught it. Needless to say I was not happy paying the service call fee. The technician said he has done lots of these. Sounds like they are set up to shut off after your 90 days just to make you pay them. Go with arpis. Same cost.

    Answer from pro:

    Hi there, we are sorry to hear about this. Could you please give us a call so we could rectify this situation. Thank you. Action Furnace Inc Fixed Right or it's Free https://actionfurnace.ca/ Calgary 403-288-4004 Edmonton 780-970-2777

    Reply created 11 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Mar 2018

    Humidifier leak

    Always excellent service from this company! Thank you. Will have no problem referring them to anyone looking for a new furnace or humidifier...blah, blah, blah . I don’t know what else to write

    Answer from pro:

    Hi Donna, sorry for the late response. Thank you so much for your review and for choosing Action Furnace! Action Furnace Inc Fixed Right or it's Free https://actionfurnace.ca/ Calgary 403-288-4004 Edmonton 780-970-2777

    Reply created 11 Sep 2019
  • Review from Customer of Action Furnace Inc
    Rating: 5 out of 5
    Review left on 24 Jan 2018

    Furnace repair

    The motor in my furnace quit and a tech was dispatched the next afternoon. The tech was very knowledgeable and took great pride in doing a good job and providing me with knowledge of what had occurred and gave me tips on how to keep my furnace in peak working order. He also took time to clean parts as he put it back together to help ensure longer life. The parts and labour were warranty.

    Answer from pro:

    Hi there. Thank you so much for your review! We are glad to hear you had a good experience with us and that the technician was helpful in giving you tips on your furnace. Thank you for choosing Action Furnace! Action Furnace Inc Fixed Right or it's Free https://actionfurnace.ca/ Calgary 403-288-4004 Edmonton 780-970-2777

    Reply created 11 Sep 2019
  • Review from Customer of Action Furnace Inc
    Rating: 5 out of 5
    Review left on 12 Jan 2018

    Furnace tuneup and repair

    We booked a furnace service call yesterday. Ethan Cole , the technician came by and did a wonderful job. He was caring and thorough. He answered all my questions and more. He was very helpful.

    Answer from pro:

    Hi there, Thank you so much for the review! We are happy to hear that you were pleased with our service. I will make sure to pass on your kind words to Ethan. Thanks for choosing Action Furnace! Action Furnace Inc Fixed Right or it's Free https://actionfurnace.ca/ Calgary 403-288-4004 Edmonton 780-970-2777

    Reply created 11 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jan 2018

    Service call turned furnace replacement

    Fantastic service from the entire Action Furnace team. We had Scott out on New Years Eve to troubleshoot our non working furnace. As soon as Scott saw the model of furnace we had I knew something was up by the look on his face. He immediately recognized that this furnace had some major manufacturing issues before even removing the door. He then told me about all the issues this furnace could have. After taking the time to remove parts and get photos of the inside. Sure enough exactly what he thought. He then explained the dangers of leaking CO from the rotten heat exchanger. He gave us options to repair or replace. We decided to replace. He then measured up for heating requirements and we had a new furnace 3 days later. The installers were on time professional and did a great job. Five star service Scott was very knowledgeable and professional

    Answer from pro:

    Hey Jeff, thank you so much for your review. We are happy to hear that you had such a great experience with Scott. Action Furnace takes pride in our processes, procedures and staff and are happy to hear when clients appreciate that. I will make sure to pass on this review to Scott. Thanks for choosing Action Furnace to install a new furnace for you. Action Furnace Inc Fixed Right or it's Free https://actionfurnace.ca/ Calgary 403-288-4004 Edmonton 780-970-2777

    Reply created 11 Sep 2019
  • Review from Customer of Action Furnace Inc
    Rating: 5 out of 5
    Review left on 30 Dec 2017

    Furnace installation

    I was pleased with the quick service to have a new furnace installed. Technicians were knowledgeable, respectful and efficient. The quote was reasonable and it was nice to know upfront what the total cost would be.

    Answer from pro:

    Hi there. Thank you so much for the review! We are so glad we were able to help you out quickly with your furnace installation. Thank you for choosing Action Furnace. Action Furnace Inc Fixed Right or it's Free https://actionfurnace.ca/ Calgary 403-288-4004 Edmonton 780-970-2777

    Reply created 11 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Dec 2017

    Furnace tune up and duct cleaning

    Dillon who came to our house was friendly, efficient and was very knowledgeable. He was also very patient and kind to my 5 yr old son who was interested in everything that was going on and asked at least 100 questions. Thanks Dillon :)

    Answer from pro:

    Hi there, Thanks for your review! We are happy to hear that you were happy with Dillon's service. We will make sure to pass on this review to him. Thanks for choosing Action Furnace! Action Furnace Inc Fixed Right or it's Free https://actionfurnace.ca/ Calgary 403-288-4004 Edmonton 780-970-2777

    Reply created 11 Sep 2019
  • Review from Customer of Action Furnace Inc
    Rating: 5 out of 5
    Review left on 22 Dec 2017

    Furnace and duct cleaning

    We had Nelson come and do a check up on our furnace and clean our ducts. He was very personable and did a great job explaining what he did. He was also very fast and didn’t take long to finish the work.

    Answer from pro:

    Thank you! Action Furnace Inc Fixed Right or it's Free https://actionfurnace.ca/ Calgary 403-288-4004 Edmonton 780-970-2777

    Reply created 11 Sep 2019
  • Review from Customer of Action Furnace Inc
    Rating: 5 out of 5
    Review left on 18 Dec 2017

    Excellent and Prompt Service

    I called around 8:30am Sunday and a tech was able to come less than 2 hours later. After a very quick troubleshooting, it was determined all we needed was a hose clamp. Because we were able to buy one and attach it ourselves, the tech was so kind not to charge us for the visit. He was courteous and polite and very informative. I’ll always call Action Furnace!

    Answer from pro:

    Hi there. Thanks so much for the review. We are happy we were able to service you so quickly and that you were happy with the service we provided. Thank you! Action Furnace Inc Fixed Right or it's Free https://actionfurnace.ca/ Calgary 403-288-4004 Edmonton 780-970-2777

    Reply created 11 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2017

    Furnace and A/C replacement

    Excellent service from my first call to Action Furnace. Their sales staff are very knowledgeable on products. Installation was a smooth process, excellent workmanship. Also had all ducts cleaned. Action furnace uses a machine directly hooked into the furnace-no need for huge hoses coming through open windows. Technicians all have superb product knowledge.

    Answer from pro:

    Hi Charlene, thank you so much for your review. We are glad to hear you had a good experience from the time you called the office until the install was completed. Thanks for choosing Action Furnace! Action Furnace Inc Fixed Right or it's Free https://actionfurnace.ca/ Calgary 403-288-4004 Edmonton 780-970-2777

    Reply created 11 Sep 2019
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