Verdun Windows And Doors

Rating: 4.7 out of 5

Verdun Windows And Doors reviews (1710)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jun 2024

    new windows

    Richard and his crew - were fantastic from start to finish!! They were all very polite and accommodating. I would recommend them.

    Answer from pro:

    Thank you for your review! We're thrilled to hear that Richard and his team were fantastic from start to finish. It's great to know that they were polite and accommodating throughout the process. We appreciate your recommendation and are grateful for your feedback. Thank you for choosing Verdun!

    Reply created 18 Jun 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 4 out of 5
    Review left on 14 Jun 2024

    We love our door

    From beginning to end, we were satisfied with the service. The installation was quick with prompt response to concerns that we had. We have received several compliments from our neighbors on the unique design, it really stands out from everything else around.

    Answer from pro:

    Thank you for your wonderful review! We're thrilled to hear that you were satisfied with our service from beginning to end. It's great to know that we were able to address any concerns promptly. We're also delighted to hear that your new door is receiving lots of compliments from your neighbours. If you need anything else, please don't hesitate to reach out. Thank you for choosing Verdun Windows and Doors!

    Reply created 17 Jun 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 5 out of 5
    Review left on 13 Jun 2024

    replace 4 windows

    Excellent service and installation, clean work and done in a timely manor. I can strongly recommend Verdun Thank you TonyD

    Answer from pro:

    Hi Tony! Thank you for your wonderful feedback! We're delighted to hear that you received excellent service and installation. It's great to know that our team provided clean and timely work. Your recommendation means a lot to us. If you need anything else in the future, please don't hesitate to reach out. Thank you for choosing Verdun!

    Reply created 13 Jun 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 4 out of 5
    Review left on 12 Jun 2024

    Front door replaced

    The follow ups were great, the installer was amazing and very accomodating, thank you Luc G.

    Answer from pro:

    Thank you for choosing Verdun for your door replacement and for your fantastic feedback for installer Emmanuel. We greatly appreciate it!

    Reply created 13 Jun 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 3 out of 5
    Review left on 11 Jun 2024

    Window

    It was ok, they came early without a phone call and the clean up was just ok

    Answer from pro:

    Thank you for sharing your feedback with us. We genuinely appreciate your honesty and are committed to improving our services based on your experience. We apologize for any inconvenience caused by the early arrival and the cleanup not meeting your expectations. Your concerns are important to us, and we will address these issues with our team to ensure they do not happen again. We understand you have another installation upcoming with us. Rest assured, we are dedicated to providing you with a better experience this time around. Our goal is to meet and exceed your expectations, and we will ensure to keep you informed every step of the way.

    Reply created 12 Jun 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 5 out of 5
    Review left on 11 Jun 2024

    Window Replacement

    The communication that Verdun provided to us from the start of the project until the end was amazing. The replacement windows they provided were high quality and the installation of the windows done by Daniel's team was awesome. We received a follow-up call from their representative when the job was done to confirm that we were satisfied with everything. Verdun provided us with a very high quality of service that we truly appreciated.

    Answer from pro:

    Thank you for your fantastic review! We're delighted that you appreciated our communication, the quality of our windows, and Daniel's installation team. Ensuring your satisfaction is our top priority, and your feedback means a lot to us. Thank you for choosing Verdun Windows and Doors. We look forward to serving you again!

    Reply created 12 Jun 2024
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 3 Jun 2024

    Wont Honor their warranty and now this....

    I bought a 5000$ door and after installation we saw little dents, not making a fuzz about it.. But later More and more dents appear on the door! It loos loke when we knock on the door with fingers it leaves a dent After mentioning this to Verdun they told me i had 24 to 48 hours to tell them about the problem There are More than 25 dents now... Also look at the nice caulking job Verdun did the first time.. Btw i told Claude the thech about it and told me i could have it changed. I also mentioned it to Roch the salsman in the first week. Look at all the emails exchanges

    Answer from pro:

    Thank you for your feedback. At Verdun Windows and Doors, we stand behind our products and our warranty commitments 100%. Our 25-year warranty ensures that any defect will be repaired or replaced at no cost to you. However, our warranty does not cover damage due to misuse, abuse, or acts of God. Your door was installed in 2022, and you reported dents two years later. Our technician inspected the dents and determined that they were not due to any defect with the door. We apologize if you feel this service did not meet your expectations. If you have any further concerns, please feel free to contact us directly. We value your satisfaction and are here to assist you.

    Reply created 4 Jun 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jun 2024

    Excellent product, well done

    The product is excellent quality! Our installation was on time and very well done. The technician was polite, very pleasant, professional and efficient. We are impressed with the product, the work and the excellent communication. Having had many different contractors in the past year.Verdun is surely the best in every aspects.

    Answer from pro:

    Thank you for your wonderful review! We're thrilled to hear that you're impressed with the quality of our products and the professionalism of our technician. It's great to know that your installation was timely and efficient, and that our communication met your expectations. If you need anything in the future, don't hesitate to reach out!

    Reply created 3 Jun 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 5 out of 5
    Review left on 31 May 2024

    Windows

    Windows were of high quality the man installing them for highly skilled professional and courteous would highly recommend them

    Answer from pro:

    Thank you for your fantastic review! We're thrilled to hear that you are pleased with the high quality of our windows and the professionalism of our installation team. Your recommendation means a lot to us. We appreciate your support and look forward to serving you again in the future!

    Reply created 31 May 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2024

    Window Installation Orleans Ontario

    Excellent product and efficient installation. Very pleased and will continue to purchase as we did in the past and will in the future all Verdun Windows.

    Answer from pro:

    Thank you for your wonderful feedback! We're delighted to hear that you're pleased with our product and installation. We appreciate your continued trust in Verdun and look forward to serving you again in the future!

    Reply created 31 May 2024