Verdun Windows And Doors

Rating: 4.7 out of 5

Verdun Windows And Doors reviews (1710)

  • Review from Chris Bourgeois
    Rating: 5 out of 5
    Review left on 1 Feb 2022

    Installation of new Windows and of a door

    Verdun Windows and Doors are of great quality and the installation was done professionally and proper. Have already notice a change with these new windows and door during the cold temperatures we have been having recently.

    Answer from pro:

    Thank you Chris!!

    Reply created 3 Feb 2022
  • Review from Ramona O
    Rating: 5 out of 5
    Review left on 1 Feb 2022

    Patio Door Replacement

    I have had all my windows and a patio door replaced by Verdun. Most recently I had a patio door replaced. The installers worked in the cold and were totally amazing. They took care of things down to the smallest detail. From the rep who comes in and suggests a design or lays out your options, to the installation I can't say enough about this company. If you want professionalism from start to finish I highly recommend Verdun.

    Answer from pro:

    Ramona thank you so much for continuing to trust Verdun with your window and door replacements. It is always a pleasure to work with you on these projects. Thank you for your loyalty and support.

    Reply created 3 Feb 2022
  • Review from David McBride
    Rating: 5 out of 5
    Review left on 28 Jan 2022

    Great door, awesome service

    The installers came by and quickly and professionally removed my old door and installed a the new one! I’m really happy with the job and the result and would definitely recommend Verdun. Thanks again!

    Answer from pro:

    Hi David, thanks for sharing, we hope you are loving the new door and we very much appreciate your support and recommendation. Thanks again!

    Reply created 31 Jan 2022
  • Review from Blaine Miller
    Rating: 5 out of 5
    Review left on 27 Jan 2022

    Window installation

    We are enjoying the new windows; they are highly energy efficient. Second floor temperatures now match first floor’s. looking forward to opening them in the Spring. I highly recommend Verdun.

    Answer from pro:

    Hi Blaine, we're glad you're enjoying the new windows, thanks for sharing! We are so pleased to hear you are feeling the difference in your comfort level since the installation, this should translate in to some nice savings on your monthly energy bills.

    Reply created 31 Jan 2022
  • Review from Kim Berry
    Rating: 5 out of 5
    Review left on 27 Jan 2022

    Window replacement

    Excellent service from the salesperson, to the window measurements, to the installation, to the follow up. Clean, efficient polite workers. Job was done on time, windows are beautiful. Loved this.

    Answer from pro:

    Hi Kim, thanks so much for sharing, it looks like everything went well with your window replacement. This is certainly the experience we strive to provide all of our customers. Thanks again!

    Reply created 27 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jan 2022

    Verdun windows and doors

    We recently had a patio door installed and also installed a new front door. We were very impressed by the amazing services we were provided. Everyone was very professional, helpful and very friendly. The installation was extremely quick. I highly recommend Verdun not only for their excellent services, products and installations but also their prices were very reasonable. I really love the new look of our house!!

    Answer from pro:

    Hi Jessica, WOW! Thank you very much for all the amazing feedback! We are so pleased that we were able to meet all of your hopes and expectations with your door replacements and that you are loving the results. Thanks again!

    Reply created 26 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jan 2022

    Replacement windows

    The Sales person at Verdun was extremely knowledgeable and helpful, the installation was quick and the installers very professional and tidied everything when they were done. I would highly recommend Verdun.

    Answer from pro:

    Hi Kerry! Thank you for sharing your experience working with Verdun. We are so pleased to see that everything went so well and we thank you very much for your recommendation!

    Reply created 26 Jan 2022
  • Review from Rebecca Coyne
    Rating: 5 out of 5
    Review left on 23 Jan 2022

    Window installation

    My husband and I were very happy with the Verdun Installation team. They arrived on time and work efficiently. They kept us informed through the whole installation. We would definitely do business with them again in the future.

    Answer from pro:

    Hey Rebecca! Thank you for sharing your experience working with Verdun.

    Reply created 25 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2022

    Windows and patio door installed

    Very professional and fast would highly recommend them to anyone . Answered all question or concerns and even followed up to ensure satisfaction. The process they provide was super easy and fast. They showed up on time and we’re very clean

    Answer from pro:

    Hello there! Thank you for your very nice comments about your installation experience. We hope you love your new windows and patio doors and we thank you very much for recommending Verdun. Take care!

    Reply created 24 Jan 2022
  • Review from Anil Nair
    Rating: 1 out of 5
    Review left on 1 Jan 2022

    Project - Door and WIndows replacement

    1st Review (as there are many issues): They say no pressure sales. Well, the sales person wanted to know what others had quoted (as they were one of the last). When I showed the estimate, they said they will meet (not beat) the price quoted, if I sign right away. If that is not a pressure sales, what is ??!! When signing the document, the sales person showed the quoted on her laptop, and she clicked the electronic signing for all and submitted. I was not given an opportunity to do it myself (she did not send the doc to me), and when asked about it, she said that she showed it to me and that it is too late to revert. I was told it would be done in 5-7 weeks, but after signing and providing deposit and waiting for the time frame, I was told that everything was back ordered, and will take longer. In the end, had to wait couple of weeks for the front door to be installed, after windows were done. The gap between frames and wall were not filled in properly (with foam). I pointed it out, and they were filled. Window closing mechanism (handle turning) were one way in some, other way in others. When enquired, they said that is the way they were installed. None of the glass were cleaned by installers. Had to put in special request to get it done. Two windows were not flushed in properly. The person who came to clean the windows noticed and tried to fix it, but he broke one and had to replace it. Caulking was not done properly. I had to view/identify and report them to get fixed. They were outside and had to do walk around on roof ! Chair on porch was covered in caulking and had to throw it away, as it had dried and could not remove. When I cleaned the gutter, there were caulking tubes and coffee cups (paper, take-out) in the gutter, as well as other debris from removing windows. When I told the sales person that all issues had to be fixed (door was not installed at that time) before I pay the balance, I was told that they would file a case against me! More to come...

    Answer from pro:

    Anil, we apologize that you had a poor experience with your window and door replacement. This is not the type of experience we work hard to provide our customers with and again apologize that we did not meet your expectations or the standards we set for ourselves. All of your Verdun products are fully warrantied should you ever require our assistance in the future please do not hesitate to reach out.

    Reply created 10 Jan 2022