Verdun Windows And Doors reviews (1710)

Bad installation- poor customer service - remarkably little compensation fo over a YEAR to get the door right and still not perfect - had previously used company for large project- will never use or recommend the company

Our experience from the team from Verdun Windows and Doors has been nothing short of fantastic. From the time we contacted for a quote - within 30 minutes of our request, the initial home visit, to the constant contact regarding installation was amazing. The whole team followed Covid 19 protocols was were all respectful of those protocols. Meghan (sales rep) provided a quote on the spot and gave us a realistic installation date along with a fair price for the level of quality and service. The office team were so helpful and friendly. The install team showed up on time and covered up the hardwood floors and were careful taking out the patio door and removing the debris. The door install was smooth and the install team cleaned and vacuumed the area. The patio door is great quality and really blocks out street noise. I would give the company more stars if I could. Highly recommend.

The installation team was very quick and skilled in replacing a patio door. They completed the install and left the work site as clean as when they arrived. Both installers were pleasant and professional. The Sliding Door was exactly as ordered. Great job.

Overall, a good experience; sales and installation worked very well and contact with the Verdun has been professional. Very satisfied! I have already recommended them to a neighbour. Thanks! Rick

We just had a new front door and some windows installed by Verdun that cost us a fair amount of change. The windows are fine but the front door has problems. Its side lite is scratched in two places (they are deep scratches, my finger nail catches in them). The trim around the door inside looks like it's been chewed by a dog. There are paint chips around the side lite outside. Up close, it doesn't look like a brand new door. We opened a service request with Verdun. If they honor their warranty, and fix our door in a timely manner to make it new again, I will edit this review. I give 2 stars because the door seems like good quality otherwise, and Verdun was very responsive when we communicated the problem

My husband and I found the Verdun installers Stephen and Connor very professional in every way. Experience, politeness, and cleanliness all 5 star. A good experience!! Bruce and Debbie Watson. Special mention to Jackie the sales person who assisted us in our choices!!⭐⭐⭐⭐⭐

First sales meeting in September was excellent. Friendly and knowledgeable with a great presentation and breakdown and followed up with recommendations. Installation was booked for early February as dates were backed up due to COVID. Upon arrival the installers realized that the jam depth measurement was incorrect and they needed to rebook. They installed the patio door only at that time. They told me they would probably be back in 2 weeks. 2 weeks later I called in to see what the status was and was told they were still manufacturing the new pieces and would follow up. I received a call a few days later to have someone come out to do a remeasure. He came and submitted the measurements and told me it would be roughly another 2-4 weeks. 4 weeks later I was booked in to have the windows installed. The guys came and did a great job. Took a little longer than expected for the entire process but I am satisfied with the final product.

The guys arrived promptly at 7 and were done by 10. They were very friendly and curteous and did a phenomenal job of the installation as well as cleaned up the mess. The door is great quality and looks amazing. We would definitely call this company again if we needed windows or doors in the future. Great job!

I have used Verdun to replace a few windows in my house, and they will be my go to company when I replace the rest. They are super professional, no nonsense, the cost is reasonable, and the quality is excellent. The staff is great, a pleasure to deal with.

Extremely satisfied with our interaction with Verdun Windows and Doors. Erin, our sales representative was fast and punctual in setting up our initial assessment. Her recommendations made the selection of our windows very easy and we are very happy with the product after install. Verdun called to book the install well in advance (and in our case, ahead of schedule). The installation crew were fantastic, very professional and technically proficient. They estimated the time required to due the task very accurately and left the interior and exterior clean and free of building materials. The entire experience was a very positive experience from beginning to end. After reading all the reviews on Verdun I'd say we are not alone and this. I would recommend Verdun to anyone looking at getting any window and / or door upgrades to their home.