House Depot Home Services

Rating: 4.9 out of 5

House Depot Home Services reviews (383)

  • Review from Mike
    Rating: 5 out of 5
    Review left on 12 Jul 2018

    A/C repair

    I should have called Mark in the first place. When others were talking replace, Mark was talking about repair - saved me $$$. He is a man that takes pride in his work!

    Answer from pro:

    Thanks, everyone who is working at HouseDepot is proud of how we serve our clients. People matter to us, none of our clients is just a number in a file. We also never hold back information on a less expensive option, we know that the best way we can serve our clients is honestly and with genuine consideration for the difficulties we all face at one time or another with an emphasis on finding the most appropriate and cost effective solution for any problem.

    Reply created 13 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2018

    Chandelier change

    We recently had our old chandelier replaced by Mark and his assistant James. The installation appeared extremely challenging. Mark was amazing. He stayed until 100 am to give us a finished product that was perfect. He is skilled, kind and a man of his word. His assistant James was also very polite. I would recommend Mark to anyone!
  • Review from Mounir
    Rating: 5 out of 5
    Review left on 4 Jul 2018

    Central ac

    Mark was on time and very courteous. He identified the problem within minutes and was able to fix it right away. Overall very goid job. He is also very punctual. I also referred him to a close friend who was very happy with his service.

    Answer from pro:

    Thank you. We do make an effort to be on time as we like to spare our clients the inconvenience of waiting for an uncertain period until help arrives.

    Reply created 13 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jul 2018

    AC service

    My technician Mehrdad was running late because of complications on a previous job but kept me posted and arrived late into the evening but completed the job cheerfully and expertly. He even had the correct capacitor for the job on his truck !! Would absolutely recommend him for any AC or electrical work !!!

    Answer from pro:

    Thanks very much, for us, your comfort is our primary focus, when things get too hot or too cold we know you need help right away and if that makes for a long day we finish work knowing we made a difference.

    Reply created 6 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jul 2018

    Emergency AC repair excellent services and very reasonable price

    My Carrier outdoor AC unit stop working all in sudden after 14 years for the first time and Housedepot Technician Mark come within an hr after I called and Diagnose and Repair within another hour then my AC working again. Thankyou very much Mark again with your experts and services with emergency during the long weekend

    Answer from pro:

    Thank you, we understand that heating and cooling are essentially necessities and we do our best to make our client's homes comfortable as soon as we possibly can. It matters to us when we see someone without working AC during the hot part of the summer and in winter we pretty much drop everything when the heat does not come on.

    Reply created 4 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2018

    Excellent service

    Based on other reviews I gave Mark a try when my AC unit stopped cooling the house effectively. He was great. He was able to come the next day to assess the problem. He took the time to explain everything to us; fixed the problem and always explained ways we could avoid future problems. I would definitely call Mark for any of my future needs.

    Answer from pro:

    Thank you, We always keep our clients informed about what is going on so you can choose the best course of action. Mark has been in the field for 20 years and has the knowledge to get clients not only our help but the ability to help themselves whenever possible.

    Reply created 4 Jul 2018
  • Review from Richard Hamilton
    Rating: 5 out of 5
    Review left on 17 Jun 2018

    Air conditioner replacement

    If you're tired of dealing with larger companies that upcharge so they can pay someone to answer your call, who then direct your call to another person, who comes to assess your situation, and then sends an entirely different person to do the work, then Mark is the guy for you. He simply comes to your home, tells you what you need, offers his services to you for a far more reasonable price than anyone else you'll talk to, and then does all the work himself and allows you to inspect while it's being done and answer all your questions. He even made a special trip to buy a new piece of sheet metal because the one he had with him had a small amount of corrosion on it - honesty and integrity. I will use House Depot again in the future!

    Answer from pro:

    Thank you very much. We want to keep things simple and pay attention to detail so your experience with us is as stress free and positive as possible. We try and serve our clients in the way that we ourselves would like to be served and that means making sure that our clients are completely satisfied. We are always willing to do whatever it takes.

    Reply created 20 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jun 2018

    Service/fix a track light in kitchen.

    One of the three lights had fulminated leaving only two working lights. I called a handyman over 1 year ago to replace the bulb but he could not remove the burnt light. He recommended that I replace the entire fixture instead. I decided to let that suggestion go. I called Mark and left a voice mail which he returned within 15 minutes. That in itself is outstanding! He drove from his work place in Thornhill, ON to my home in Mississauga for the task. He not only removed the burnt light saving me the time and expense of buying another track light, but, he also fixed a faulty oven door which wouldn't close. Mark's quality of service is OUTSTANDING!

    Answer from pro:

    Thank you so much. We always aim to do things right the first time. Your satisfaction is our top priority in HVAC Heating and Cooling and Electrical. Our technicians are all licensed and experienced and our work is guaranteed.

    Reply created 15 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2018

    Honest Advice

    Mark helped us save $3000! Last year we were told that our 11 year old AC unit at the time would only last that summer and that by next year, we'd need to change it. We were quoted approximately $3000 for a new one. When our AC wasn't working last week, we thought we would get a second opinion and called House Depot. Without coming by, Mark told us to check for a few things over the phone and our AC WORKED! He pretty much helped us for free! We are truly grateful for finding Mark. We can now trust that he will always give honest advice and that making a buck is not his first goal when dealing with people.

    Answer from pro:

    Thank you very much. We take our commitment to you seriously and always try and give the sort of service we would like to get. If there are a variety of options such as repair versus replacement we give you all the facts and let you decide. If it is a choice of a $300 repair over a $3000 replacement our job is to let you know what you need to know to make the decision that is best for you. Of course we do this, its our job to find the best solution for you.

    Reply created 15 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2018

    Gas pipe capped

    Enbridge shut off my gas because of a leak near my stove. Mark came by and checked the pipes for leaks and fixed and replaced the shutoff valve as well as capping it.

    Answer from pro:

    Mark has many years of experience in HVAC as well as being a Master Electrician for the same length of time. We can troubleshoot any problem in HVAC Heating/Cooling and Electrical as well as any Natural Gas issues. We can save a red tagged system.

    Reply created 15 Jun 2018
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