House Depot Home Services reviews (383)

Our store's MakeUp air unit was not working, I asked the installer to comeby and fix it , he did some testing and said the unit's electromotre is burned out and needs to be replaced, and he said if he send us somebody to take it out, it will cost us $300 and the electromotor is another $400. I asked Mark for a second opinion, he found the problem, it was a switch !!!, he fixed it for us for a very reasonable cost. I highly recommend Mark to everybody who needs his service.

I KNOW MARK FOR 10 YEARS, AND I CALL ED HIM TO FIX MY STAIR 3 WAY LIGHTS, AS WELL AS SOME PLUGS AND BEDROOM LIGHTS HE CAME ON SUNDAY MORNING AND QUICKLY FIXED THE PROBLEMS, MARK DOES GAS, HEATING AND COOLING AS WELL HE IS VERY KNOWLEDGEABLE WITH GREAT TROUBESHOOTING SKILLS

I called Mark from House Depot when my furnace started giving my problems on a cold Friday evening. Once he determined that my furnace was working, he agreed to come the following morning. Mark called when he was going to be late. I was worried because I had to leave at noon to go to a wedding, but Mark was efficient and got the boiler up and running, telling me that he would order the needed part and come back at no charge to install it. (He even called later that evening to ensure all was well with the boiler) True to his word, Mark came back a couple weeks later and installed the part. Mark was friendly, professional, and knowledgeable. I am a recent home owner and will have Mark back in the future to do some other work I need done and I would highly recommend Mark to anyone needing HVAC or electrical work.

My condo's heating system died on me on new years eve and once again Mark was avialable to visit and fix the furnece. Outstanding costumer service. Will recommend for other jobs again. Thanks.

Our boiler/radiator system went out in the morning on a Saturday and Mark was there the same day and had it back up and running quickly. He was friendly, professional and very knowledgable. Would call Mark and House Depot again for sure for any problems with my heating or cooling. He is also an electrician and will be using him for some projects around the house. Thanks Mark!

It was the ice storm Christmas 2013 in Toronto. I was actually away from Toronto when it happened, but I heard there was partial damage to the electrical line at my house so I came home not sure what to expect. The hydro line on the wall outside my home was partially ripped from the wall, giving inconsistent hydro service. After a few days of this my furnace went down. Hydro said because I had partial service, they needed to get to the 30,000 homes that had no power before they would consider helping me. I was down to 60 degrees. I started calling certified electricians. I called a few, quotes of $1200-1500, we'll get to you in a few days. I have 2 small children. I called House Depot. They called me back that day, $600 for the reconnection, with proper permit and paperwork, we'll take a look at your furnace and water heater. We'll be there at 4pm. He came when he said he would. Turns out the ground wire coming into my house was disconnected, leading to wildly inconsistent fluctuations in my house that fried my furnace and another appliance. He fixed it in short order. Then we couldn't get into the basement apartment to look at the furnace because the key didn't seem to work. rather than leave, which anyone else would have done, they actually helped me wiggle the key just right to get in. I still don't know how they did that. The furnace was not coming on, dead. They figured out the furnace transformer was fried. They didn't have the part there. They drove back to get the part, and fixed the furnace by installing a brand new transformer. So how much did I pay for the pleasure? Anybody else would have fleeced me. Besides the $600 to reconnect, which was at the very low end of estimates I got, he charged me $260 including parts to install the new transformer for the furnace. Wow! This man was sent by God to save my house and keep my family warm in the Ice Storm of '13. No joke. Thanks from my wife, my 4-year-old daughter, my infant son and our mother-in-law. You saved us this day.

Our furnace stopped working on the coldest day of this winter, and we called M Narsi (House Depot) because he had done such great work installing the furnace a few years earlier. He responded to our call within a few minutes and ensured our house was being heated. This is a very ethical company and someone you can count on for furnace work generally or in emergencies. We recommend him to all of our friends and family, as we could not be happier with the service.

Extremely happy to find Mark and his company House Depot. For years I’ve been nervous if my electric furnace (25 yrs old now) was going to have problems in the middle of a cold snap and that’s exactly what happened. The manufacturer has long since folded so parts are near impossible to find. When House Depot comes, you get Mark, not some disinterested employee just putting in time. The other matter is he is an electrician as well as doing furnace repair, so that’s important for an electric furnace. A relay had fried and I had to shut everything down. Temp was -7C outside. Mark arrives and sets up the furnace so that it will work safely on a limping relay at reduced heat, with only 2 elements working. That’s amazing in itself. Since I had changed the other relay myself years ago, he gave me 2 options. Either have him come back with a relay (keep in mind they are very hard to find) and install it, or save some money and do it myself. I said I’ll try, so he gave me tips on how to do it. He said if I have any problems to give him a call and he’ll come over. OK, SO WHO DOES THAT THESE DAYS???? After a lot of searching I did find the relay at one location only in Toronto that caters to contractors. So I put it in using Mark’s tips and now everything is running perfectly. I’m hoping to have Mark install a heat pump soon. I have no problem recommending this company to anyone.

We love the sales team in this store, very helpful. We told them what type style and price range we were looking for, he steered us in the right direction, and when he wasn't sure about something he paged someone in the store, who answered quickly and helped in any way they could. This is my home away from home. Great experiences in this store. They will deliver, place mats everywhere so they don't scratch the floors, and install if you pay them too. Service with a smile! You can't get any better than that!

I called House Depot to service my furnace. Mark offered to replaced my AC at a reasonable price. He was on time and also added a humidifier. I was pleased with his work ethic and the job was completed to my satisfaction.