So, our Whirlpool washer quit. The tech basically said, after two visits and a great attempt at repair, since these are all computers now, he could have us spend a bunch of $$ more for modules, but then could not guarantee we'd be good. So 'go shopping'. We had a similar with a fridge about a year ago and went to CAS showroom here in Markham and got GREAT service finding a new one. This time we had no time to shop, so did it all Online and by phone. Within one day the new one arrived, perfect, a decent match to our dryer. All good. No shopping around, no travel, did it all online and by phone. I love this place!! Negotiated an extended warranty as par of the package. Guys also took the old one out to the garage so our son can cannibalize it for parts since he has the same model.