Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2021

    Washing machine

    Purchase and delivery were done seamlessly and we very much appreciated the patience and strength of the delivery team due to victOrian house making it very difficult to move such a big and heavy item Big thank you!

    Answer from pro:

    Dear Customer, We are very pleased to hear you are satisfied with your delivery experience. We will be sure to pass along your kind words to our delivery team. Kind regards M D CAS

    Reply created 25 Nov 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 25 Nov 2021

    Delivery on promised schedule

    Delivery promised for late November when ordered, with warning that delays could be significant given supply chain issues from Asia. Delivered first thing in the morning on November 25. Took less than 10 minutes including removal of old range

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are pleased to hear your order was delivered on time despite potential manufacturer delays. We are pleased to hear you are satisfied with your delivery and sales experience. Kind regards M D CAS

    Reply created 25 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2021

    The Right Product

    The right product, a fair price, timely and courteous delivery. After an 18-month wait due to manufacturing bottlenecks, we finally have exactly the new white fridge we wanted. All good!

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are pleased to hear you are satisfied with your experience at CAS. We appreciate your patients while waiting on your delayed appliance. Kind regards M D CAS

    Reply created 26 Nov 2021
  • Review from Laura Hyodo
    Rating: 4 out of 5
    Review left on 24 Nov 2021

    Dishwasher purchase

    Unfortunately covid delivery/supply issues meant I wasn't able to get any of my preferred choices, but had to choose from what was in stock. Salesperson was very helpful and followed up when he said he would. Delivery was excellent with lots of timing info. Hopefully installation and function will be as good.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are sorry to hear due to the manufacturer delays and global circumstances the appliances you originally wanted were not available. We are pleased to hear our sales team were able to further assist you with re selection models and you were satisfied with your delivery expereince. We look forward to assisting you again in the near future. Kind regards M D CAS

    Reply created 25 Nov 2021
  • Review from len cleland
    Rating: 5 out of 5
    Review left on 24 Nov 2021

    Purchase/delivery of upright freezer

    Great service! Jason B was a very friendly and knowledgeable salesperson who handled my order very professionally. The actual delivery of my freezer 2days later went of without a hitch. Delivery guys were super careful not to damage the walls on the way downstairs( very tight fit) Highly Recommended!

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are pleased to hear you are satisfied with the service you received from both our sales and delivery team. We look forward to assisting you again in the near future. Kind regards M D CAS

    Reply created 24 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2021

    Quick service

    We had a suitable replacement range within days. I was happy not to wait with supply chain issues these days. The salesman was not pressuring me and gave good options. The delivery was timely and efficient.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are pleased to hear about the fast and efficient experience you had with both our sales and delivery team. We look forward to assisting you again in the near future. Kind regards M D CAS

    Reply created 25 Nov 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 4 out of 5
    Review left on 24 Nov 2021

    Ok to deal with

    We have dealt with this company before. We were impressed with the salesman and delivery pair. Until we noticed that they dinged the wall going to the basement when they were delivering the washer and dryer. They were talking between themselves and I didn’t hear it. They got me to sign the paperwork as they were going out the door. We will now have to patch the wall and try to match the paint color. So don’t sign off until you check everything!!!

    Answer from pro:

    Hello, Thank you for taking the time to leave a review. We would like to sincerely apologize for the delivery experience. Please contact our home delivery team at homedelivery@canadianappliancesource.ca to open a property damage claim. We are happy to hear that the sales staff and the delivery team were professional. Thank you, CAS, CAS

    Reply created 25 Nov 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 23 Nov 2021

    Great Company, Great Prices, Great Service

    This is the third major appliance I purchase from Canadian Appliance source. I always thoroughly research the product to purchase for price, availability, and customer service; and every time I come back to Canadian Appliance. They always meet and even surpass my expectations, and the delivery service is excellent.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We appreciate your ongoing business with us at CAS. We are very happy to hear we have each time meant the correct standards and offers for your new appliances. We appreciate your kind words and look forward to assisting you again in the near future. Kind regards M D CAS

    Reply created 24 Nov 2021
  • Review from Oleksiy Babanin
    Rating: 5 out of 5
    Review left on 23 Nov 2021

    New fridge + Delivery

    At first, delivery reps said that the fridge won’t fit. I said try it and see as I did the measurements. All ended up fitting and working out! Quickly took my old fridge away with no problems. Lots of heads up (call and texts) on when they were coming so I was ready. Overall good experience! Thanks CAS!

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are pleased to hear your new appliance fit correctly despite our sales team worrying it may not fit. We are pleased to hear you were satisfied with our delivery team. We look forward to assisting you again in the near future. Kind regards M D CAS

    Reply created 24 Nov 2021
  • Review from Armando Rossi
    Rating: 5 out of 5
    Review left on 23 Nov 2021

    Buy wash machie

    Me and my wife we were very impressed for the good experience we had with the salesman. He explained all the sale and discounts applicable to buying the wash machine. Further he the vantage of delivery and removal of the old washer, the installation of the appliance. We recommend to everyone to buy appliances from this appliances store for there professional approach to their customers.

    Answer from pro:

    Dear Customer, We are pleased to hear your are satisfied with your experience at CAS with our sales and delivery team. We appreciate your kind words regarding your experience. We look forward to assisting you again in the near future. Kind regards M D CAS

    Reply created 24 Nov 2021
Get in touch