Replacement of kitchen range. I had researched a variety of ranges from multiple suppliers. I relayed the specifications, expectations and performance of the range I desired. The consultant at Whitby Canadian appliance , Al, was informed and informative and discussed choices of ranges. Al sat with me while we reviewed the choice of appliance and discussed descriptors online and related the cost of purchase and reason for additional warranty coverage. The range I choose appears to have met all of my requirements. Al and family also had the sane range and he gave me personal information on years of use of his range. Thank you Al