Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from Customer of Canadian Appliance Source
    Rating: 4 out of 5
    Review left on 19 Mar 2021

    New appliances

    Negotiation on the sale price was tough but fair. Delivery guys were excellent and brought the new appliances right where I needed them. now I add more words to get to 30.

    Answer from pro:

    Hello customer, thank you very much for your feedback. We are happy to hear that we were able to provide you with an excellent service.

    Reply created 24 Mar 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 19 Mar 2021

    Appliance delivery

    Delivery people were top notch. Polite and efficient Delivery people were top notch. Polite and efficient Delivery people were top notch. Polite and efficient Delivery people were top notch. Polite and efficient

    Answer from pro:

    Dear Customer, We really appreciate your feedback letting us know our delivery team did a fantastic job from start to finish. We look forward to working with you in the future Regards CAS

    Reply created 23 Mar 2021
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 19 Mar 2021

    Fridge

    I ordered the fridge although I wanted it for Thursday and after my purchase it said I will get a call for them to arrange the delivery and the final payment but I didn’t and had to call but the schedule for Thursday was full so got it delivered on Friday. Was a little annoyed they could not help with that but overall the process was good. And delivery was on time for Friday and great delivery service

    Answer from pro:

    Hello customer, thank you for your feedback. We apologized that we weren't able to have the unit delivered to you on the initial requested date. We are happy to hear that we were able to provide an excellent overall service to you.

    Reply created 24 Mar 2021
  • Review from Ash Trivedi
    Rating: 0 out of 5
    Review left on 19 Mar 2021

    Competitive Price BUT "ZERO" Customer Service

    We ordered about $8K appliances from this company in Dec'20 (still awaiting delivery for the part of my order as off today). My experience with this company is that Once you place the order and it's paid, they won't listen to you. My sales Rep R.C. is not available on phone and won't even reply to my emails even after gentle reminders. Our order came with a complimentary Lagostina cooking pan set and the teflon coated pan had damaged / scratched coating. Not comfortable to start using it as it's teflon coating... After I called customer service, they said they won't be able to do anything but I should talk to my Sales Rep... And my Sales rep is too busy to even reply to my email.

    Answer from pro:

    Dear Ash, Our apologies for the experience you have had. As is evident with Covid-19, there is a lengthy wait for parts and appliances to reach the border. Would you please kindly contact our Reviews Team at casreviews@caslp.ca to provide your order number so that we can address your concerns directly? Unfortunately, I cannot find an order under the name provided here. Regards CAS

    Reply created 19 Apr 2021
  • Review from Robert Scott
    Rating: 5 out of 5
    Review left on 18 Mar 2021

    Appliance delivery

    The guys did a great job. They were fast, careful, and courteous. Moved in my new appliance and removed the old one through tight spaces with no damage. Highly recommend.

    Answer from pro:

    Hello customer, thank you very much for your feedback. We are glad to hear that we were able to provide an excellent service to you. Looking forward to doing great business with you in the future.

    Reply created 24 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Mar 2021

    Great experience

    Great service, helped me get a better deal when I called. I wanted to get a kitchen package and my salesperson got me what I needed within the budget I gave him.

    Answer from pro:

    Hello customer, your feedback is greatly appreciated. We are happy to hear that we were able to meet your needs. Looking forward to doing great business with you in the future. Thank you again.

    Reply created 24 Mar 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 18 Mar 2021

    Range and dishwasher

    Was easy to order online from Ravi. Confirmation sent via email. Received delivery window. Delivery was seamless. Arrived when quoted. Men were pleasant and respectful especially in Covid times. Family has used Canadian Appliance before and now I know why!

    Answer from pro:

    Hello customer, thank you for your feedback. It is great to hear that we were able to provide an excellent overall service to you. We look forward to doing great business with you in the future.

    Reply created 24 Mar 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 18 Mar 2021

    LG refrigerator

    Thx Kelly! My LG frig is a beauty! The delivery guys were so efficient and easy to follow arrival time. This was the best, easiest and most informative purchase and delivery I’ve experienced. I’ll be back for a matching stove eventually. Kelly, you’re the Best.

    Answer from pro:

    Hello customer, your feedback is greatly appreciated. We are happy to hear that we(Including kelly and the delivery crew) were able to provide an excellent service to you. We look forward to doing great business with you in the future.

    Reply created 24 Mar 2021
  • Review from Amber Comeau
    Rating: 4 out of 5
    Review left on 17 Mar 2021

    Kitchen Renovation

    It was a pleasure dealing with staff from Canadian Appliance Source. They were very helpful and kind. My product was delivered with online tracking so I could check what time my product would be arriving to make sure I was home.

    Answer from pro:

    Hello Amber, thank you so much for your feedback. We are thankful for your feedback. We are happy to hear that we were able to provide gracious service to you.

    Reply created 24 Mar 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 17 Mar 2021

    KITCHEN RENO

    PANDEMIC CREATED MANY CHALLENGES. JOANNE CHALLENGED THE CHANGES TO THE PROTOCOL TO DEFY THE ODDS FOR US. STILL WAITING ON ONE APPLIANCE, BUT, MUCH THANKS FOR THE ATTENTION AND CARE!

    Answer from pro:

    Hello customer, thank you so much for your feedback. We apologized for the delay on one of your appliances, due to the impact of the Covid-19 pandemic there have been many appliance shortages from manufacturers. We are happy that we were still able to provide you with an excellent service.

    Reply created 24 Mar 2021
Get in touch