Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2021

    Fast and efficient, friendly

    Needed a new dishwasher quick... and these guys delivered. Saved some money too! I bought from Joseph on the phone - good knowledge and friendly, and helped me in price too. Delivery was fast and fast friendly.

    Answer from pro:

    Thank you for your review. We are delighted to hear that our Sales Team was able to quickly find a great deal on the dishwasher that suited your needs. Thank you for choosing CAS! Kind Regards, CAS

    Reply created 4 Mar 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 8 Feb 2021

    New washer and dryer

    Great service great people and fast delivery I would highly recommend this store and the delivery people .I will be buying more stuff when we move in to are new home as I start renovations. Thanks guys great job

    Answer from pro:

    Thank you for your feedback. We are happy to hear that we were able to find what you need with quick delivery to follow suit. Thank you for choosing us here at CAS and hopefully, we'll see you again soon! Kind Regards, CAS

    Reply created 4 Mar 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 2 out of 5
    Review left on 6 Feb 2021

    Kitchen new house

    The range would not turn on when plugged in. Sales person just said that they cant help you. We had to call manufacturer. Took over a month to arrange for a service call. No customer service from store. And very hard to contact kitchen aid, on hold for 3 hours.

    Answer from pro:

    Thank you for your review. We're sorry to hear about the functional issues you experienced with your new range. When the appliance has been plugged in and installed, the manufacturer provides CAS with very specific guidelines on how to proceed. This will almost always include having the manufacturer send out a technician to assess the appliance. The technician's report is provided to the manufacturer who then determines whether or not they feel as though the appliance can be repaired or would need to be replaced. My apologies for the frustrating experience. Kind Regards, CAS

    Reply created 4 Mar 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 6 Feb 2021

    Napoleon Rogue Grill

    Excellent sales representative who is Aman Sharma. He is professional, efficient, knowledgeable and courteous. Answered all my questions. Delivery staff are efficient and practised health safety protocols. I'm very satisfied and highly recommend this company!

    Answer from pro:

    Thank you for your feedback. We are glad to know that our Sales staff efficiently answered all of your questions and help you to make the right decision for your new home appliances. Thank you for shopping at CAS! Kind Regards, CAS

    Reply created 4 Mar 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 5 Feb 2021

    Fast service even with pandemic

    We ordered a fridge I'd been waiting for for 6 months from another company, saw CAS had it, was delivered into my house 3 days later. Excellent, we would recommend!

    Answer from pro:

    Thank you for your review. We are happy to hear that we had the model you were looking for in stock and ready for delivery. Thank you for choosing CAS and we hope to see you again soon! Kind Regards, CAS

    Reply created 4 Mar 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 5 Feb 2021

    Wahing Machine and Dryer

    First experience with CAS. Very easy to deal with straight to the point in discussions. Quick delivery and installation. Would use them again for all appliance needs. Highly recommend the folks at CAS.

    Answer from pro:

    Thank you for your review. We are delighted to hear that our Sales Team was able to quickly find the appliances that suited your needs. Thank you for choosing CAS. Kind Regards, CAS

    Reply created 4 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Feb 2021

    Washer

    This was by far the best experience that we have had with a purchase and delivery. We called the sales rep ourselves bc we were so impressed with a previous purchase in November. The customer service is excellent and the delivery service was professional in every way including the pre delivery communications which is very appreciated. Can’t say enough about this company !!! They are now our go to company for all of our appliances which is great since all of our appliances are now 15 years old and will need replacing in the near future.

    Answer from pro:

    Thank you for taking the time to share your review. We are happy to hear that our Sales Team was able to provide you with a great shopping experience for your new home appliances. Thank you for choosing CAS and we will hopefully see you soon for your next purchase! Kind Regards, CAS

    Reply created 4 Mar 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 4 Feb 2021

    Complete Home renovation

    A complete home renovation. Kitchen fridge oven dishwasher and hottes and washer and dryer Salesman Caciano was always available and replied to our emails even on his day off All the appliances were bought at CAS the service and delivery was punctual professional and courteous

    Answer from pro:

    Thank you for your feedback. We are glad to know that our Sales staff efficiently communicated with you and helped you to make the right decision for your new home appliances. Thank you for shopping at CAS! Kind Regards, CAS

    Reply created 4 Mar 2021
  • Review from Cathy Eldridge
    Rating: 5 out of 5
    Review left on 4 Feb 2021

    Washer and dryer

    The guys that dropped it off this time brought in the washer and dryer without a hassle no scratches ...This time no problems whatsoever When you buy appliances you want them in good working order and so far with the delivery it was good

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are happy to hear your experience went well with us at CAS. We look forward to seeing you in the future. Kind regards CAS

    Reply created 19 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Feb 2021

    Wall oven

    Very pleased with this company from sales to delivery. This is Fourth kitchen appliance we purchase from them since 2019. Highly recommend this company to friends and family Thank you

    Answer from pro:

    Dear Customer, Thank you for your feedback. We really appreciate your kind words. We look forward to seeing you in the future. Kind regards CAS

    Reply created 19 Apr 2021
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