Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2020

    Kitchen appliance

    I am earnest about trying to find the best value in major purchases. Time and again, after trying many services, I find CAS to be the best value. On the few occasions I found a marginally better deal, CAS matched it.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are pleased to hear we were able to assist you in the best pricing on your appliances. Our sales team try there very best to assist our customer with the best prices on your new appliances. Kind regards CAS

    Reply created 29 Apr 2021
  • Review from David X
    Rating: 5 out of 5
    Review left on 14 Nov 2020

    Fridge & Delivery

    They told us it would be a wait and it was but thats ok- due to covid. The delivery system was amazing, tracked the truck and the guys were great. no issues, all as expected.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We appreciate your patients with regards to some delays on our appliances due to the global circumstances our manufacturers are experiencing longer delays than normal. We are pleased to hear your delivery went successful. Kind regards CAS

    Reply created 29 Apr 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 14 Nov 2020

    Effective !

    This was Easy and fast! We find the dryer that we want in less then 30 min and the delivery was in the next 48h. Perfect service! Thanks you so much!

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very pleased to have been able to assist fast and efficiently. Kind regards CAS

    Reply created 29 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2020

    Appliances

    Very satisfied and knowledgeable sales people and excellent delivery services. Thank you to Carlos and Gabriel very knowledgeable salesmen’s. The next time I will need appliances I will return and recommend to my friends.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We appreciate your kind words regarding your experience with our sales team. We will be sure to inform our delivery team. We look forward to assisting you further in the near future. Kind regards CAS

    Reply created 29 Apr 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 13 Nov 2020

    Oven & hood

    Store associate was very helpful and knowledgeable. Spent time explaining the product then the warranty and complete process of shipping. We were regularly updated on our order, delivery and time. The delivery staff was prompt, polite and efficient.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are pleased to hear the great experience you received with our sales and delivery team. Kind regards CAS

    Reply created 29 Apr 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 13 Nov 2020

    Smooth purchase and delivery

    We have purchased a range over from CAS. From identifying the options, to payments, and delivery it was a smooth process. They were very helpful and patient with us. Product delivered on time.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very pleased to hear your great experience you had with CAS. We looking forward to assisting you again in the near future. Kind regards CAS

    Reply created 29 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2020

    Kitchen reno

    Courteous and very fast service. Next day delivery Movers were willing to put it when I wanted and got old appliances out without any damage. Second time I’ve bought from them so I’d recommend them for sure.

    Answer from pro:

    Dear Customer, Thank you for your feedback. Thank you coming back to us, we are pleased to hear you have had two great experiences with CAS. Kind regards CAS

    Reply created 29 Apr 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 4 out of 5
    Review left on 13 Nov 2020

    Freezer delivery

    Delivery guy was a bit rude on the phone, hanging up on me while discussing how to enter the building. Upon entry to my suite, he was efficient and courteous.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We regret to hear your experience with the delivery driver, we are pleased that it was resolved and efficient. Your feedback is important to us as we are always looking to improve our service. Kind regards CAS

    Reply created 29 Apr 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 12 Nov 2020

    New appliances and replacement of defective appliance

    Bought all new appliances and found that fridge had defect. Was replaced without issue but there Was a long wait for replacement due to back order which isn’t CAS’s fault. Deliver folks were great

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are pleased to hear your had great experience with us. We appreciate your patients regarding the delays on your replacement fridge, unfortunately due to the global circumstances the manufacturers are experiencing a lot more delays compared to normal. Kind regards CAS

    Reply created 29 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2020

    Fridge purchase

    Fridge ordered too big, won’t fit doorway. Replaced easily though had to wait 1 week. Ended with stainless instead of white, my choice, I did not want to wait 3 months as there is a shortage off appliances during pandemic

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are pleased to hear that we were able to assist you accordingly with your new fridge despite the sizing issue. Kind regards CAS

    Reply created 29 Apr 2021
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