Canadian Appliance Source reviews (5184)

Met Vathsala today at Canadian Appliance Source in Mississauga. She is highly professional and very through with all the products that they sell, she helped us in many ways to decide the correct purchase within our budget, great customer service and a very good listener. Also she is a great saleswoman who was able to sell me the warranty for the appliances as well. Rebbecca and Felician ( Happy customer couple)

Recently visited the Canadian Appliance Source location in Whitby where I was looking for a new microwave oven. Had the pleasure of being assisted by George M who was courteous, knowledgeable and efficient. He handled my queries with confidence, know-how and respect. Prices and selection were good. Will certainly consider this establishment for any future appliance purchases.

Professional, friendly, and approachable sales person-Roger Malcolm and the team work they have done, really impressed me. Trustful delivery; wise financing suggestions; flexible survice and financing solution. Effective follow up with problems.

I have been out of a working washing machine for 1 month due to poor service from my local repair and appliance company. I was very frustrated and upset with the entire issue. Dan Fraser from the London Ontario store went above and beyond to assist me in receiving a new washing machine as quickly as possible. He triple checked the availability, delivery options and price. It called me back several times to confirm these options and went out of his way to make my experience smooth.

Mr. Alex Polak was our sales agent. He was very polite, patient, helpful and we were extremely happy with his service. He was very knowledgeable about the appliances and made some good suggestions. He did his best to get us a fair price.

Johnny Wang was most knowledgeable, friendly and very helpful with our recent purchase of a KitchenAid dishwasher, at a price exactly the same as 'sale' prices at other chain stores. He even gave us 2 years extended warranty at no extra cost. Delivery was fast, efficient and professional. Now that the dishwasher is installed working beautifully, I have nothing but praise for CAS. Johnny has saved us time, money and potential headaches.

I purchased on July 25 2017, 3 appliances from the Etobicoke location. The Freezer was delivered on time, the range and the microwave were not available at the store and they offered me that will be available in 3 weeks to be picked up from the store. Is August 30 today, the delivery status department hanged up my phone calls several times before even I asked about the status of my order, finally someone reply and said that LG did not provide a date for the delivery of my remaining appliances. I would not recommend anyone to buy from this stores.

We purchased a Maytag over the range microwave, we were pleased with the sale price and the service we received while we were in the store. Also the fact that we could pick it up the next day, was most convenient. I would recommend your store to friends and family. M. Rafter

I purchased a Samsung washer and dryer from the Markham CAS store, with delivery and installation. The washer didn't even turn on from the start, and the store refused to take responsibility even after multiple calls, and refused to exchange the defective product, saying it was a Samsung warranty issue, and that someone from Samsung would eventually call. I had to call Samsung myself and arrange service, and Samsung said the store should normally exchange the product in a case where it doesn't turn on for the first use. Samsung was good about it, CAS was regrettably not, hiding behind "policies" and refusing to make things right. The most frustrating purchasing experience of my life.

I called CAS and talked with Denis Shapsay who gave me valuable information over the phone, therefore saving me time. Next we met face to face at the store, and he backed up the information given over the phone, resulting in a sale. The whole process took less than ten minutes. It is good to encounter sales people who treat their prospective clients properly, instead of trying to do a hard sale.