Canadian Appliance Source reviews (5184)

I was dealing with the Sales Rep Mr.Morgan Sutherland for the purchase of Samsung Washer/Dryer Combo model # WF45K6200AZ and Colour: Blue Sapphire. It was a quick deal and Mr.Morgan helped me in selecting the right product based on my requirements and he helped in matching the price with additional 10% discount on the price + installation/delivery. Products were delivered on time and installation went hassle free. I really liked the service and will recommend to my friends for their future purchase.

Morgan Sutherland Was amazing to deal with. Very informative, personal and best of all honest. I flip homes as part of my income. No need to shop around now ...he is my go to guy for any appliances I may need. Strongly recommend him. P.

I very rarely do reviews because I find products and customer service is sorely lacking these days. But, I felt compelled to write this one. From the moment we met with Trevor Payne up to the time our items arrived at our new home, we could not have been happier. Trevor has incredible product knowledge, he's very accommodating and has a wonderfully calm and reassuring manner. He worked with us over a period of three visits to nail down the exact appliances we wanted, that suited our needs. We walked away from this purchase feeling as though we got the best possible deal. That never happens. The final price including extended warranties actually surprised us. I had read some reviews about products not being available for delivery at the agreed upon time and mentioned this to Trevor. He assured us that he would follow-up with shipping and do his best to make sure everything was received on the expected date. As promised, all 7 appliances arrived at the same time and in pristine condition. If you are even considering the purchase of appliances drop by Canadian Appliances and visit Trevor. I ABSOLUTELY promise that you will not be disappointed. Michelle

Nick Brady with your Stoney Creek, Ontario location has been EXCEPTIONAL. He is also the friendly and knowledgable which made my buying experience easy and stress free. He has gone above and beyond to accommodate my needs of a couple of items I required immediately for my contractors while holding all the big items to be delivered on Sept 26 as I have no room. Don't know what I would have done without him and his awesome, quick service. Thank you!!! Thank you!!! Thank you Nick!! I've already recommended 2 friends go see Nick Brady specifically.

To start, I have to state that I have contacted customer service and I was told they would get back to me in 48 hours... that was last week. Last Wednesday I had a refrigerator delivered and it was a horrible experience; terrible, condescending delivery people mishandling the appliance, badly damaging the plug, bashing door frames and refusing to move my old fridge after I was charged extra for that service …and I have not yet received a refund for the extra charge despite asking for it. This brand new refrigerator has not stopped making loud intermittent rattling noises and I’m so very unhappy with this situation!! A friend was just telling me about her delivery from Caplan’s and how terrific the people were when they delivered her refrigerator ...and she did not pay substantially more than I did! Canadian Appliance Source needs to consider that they are sending their unprofessional delivery people into the homes of their customers!! ___________________________________________________________ My Resonse to Your Response: ...seriously?? I already reached out!! ...before posting a bad review!! Please do not write some BS response like you care about your customers! So far there is no evidence of that at all! HomeStars has everybody thinking your company is descent, but if you dig a little deeper my negative experience is repeated time and time again on YELP, RED FLAG DEALS and even the BBB website! If you are sincerely concerned about my complaint, respond here, publicly... I ask you, what are you going to do about my situation?

I recently purchased a wall oven for the kitchen of my new house and was very impressed by the quality of the staff. One of their sales representative, Joseph, has been very helpful at providing me with the right guidance in my purchase. I would definitely go back there, hope to find Joseph again. Mani

Located at Merivale, Sales Assistant Trevor and Dan were of great assistance, very patient, offered great info and pointers as to the selection and purchase of the new Samsung refrigerator! The delivery was within 4 days of purchase, the fee for delivery and pick up of old fridge was quite low, happy to say! Looking forward to delivery in two days! Thanks Trevor ! Linda

We came to the store to buy appliances for our new kitchen. We didn't know exactly what we needed, and needed to know all available options to make a choice. We are happy to have been introduced to Ajay C. He did an amazing job in guiding us through all available options. He was polite, patient, positive and informative. At the end of day, he gave us a price which was the lowest of all quotes that we did later. I am very satisfied with the experience.

I checked out many places for a refrigerator and found CAS. They have great prices on what I was looking for. The salesman, Adib Narang, at the Toronto site was very helpful and made it very simple. Delivery was done very carefully. I am one satisfied customer.

Thanks to Aj... Thats really all I can say! He saved the day! I will definetly do business with that particular store! Waited a bit but it was out of their control and mines.