Canadian Appliance Source
Canadian Appliance Source reviews (5184)
Review from A L Review left on 17 Aug 2015Rating: 0 out of 5WARNING! This place is the worst! The have low prices BUT do not be fooled. Paying the extra money for the item is worth it as you will at least receive the item, on time, you wont have to follow up with rude people for 2 months and then receive a product that does not work. I have used this place twice now. I had a terrible experience the first time and should have stayed away, but with a lower price then other stores i decided to try again. What a mistake!. I ordered an item and was told 3 different times that our item would be delivered. After 1.5 months our item was finally ready. It was delivered missing the manual and a few parts and once installed the item did not even work. We called and no one would call us back. We received a return form via email with NO introduction, NO instructions and NO basic information. It was simply a form with out anything else. What kind of customer service is that? I called 2 more times and no one answered. I have no idea what is happening and what the next steps are other then figuring the form needs to be filled in. NO idea how this will end but i can tell you i have learned my lesson. I will never use them again and warn all others to pay the extra money and go elsewhere!.Review from HomeOwner HomeOwner
Review left on 14 Aug 2015Rating: 5 out of 5Fridge, oven, washer, dryer etc
George at the Toronto store was amazing in helping us to choose the right appliance. He was very professional and gave us a good deal. His inter personal skills was amazing. Thank you George.Answer from pro:
Dear Customer, Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future! Kind regards CAS
Reply created 10 Sep 2021Review from HomeOwner HomeOwner
Review left on 13 Aug 2015Rating: 5 out of 5Appliances
Ravi Kohli helped us choose our new appliances. He was professional, helpful, attentive to our needs. When we had a situation with Samsung, he stepped in to help resolve it. Thanks Ravi you are a great salesman!Answer from pro:
Dear Customer, Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future! Kind regards CAS
Reply created 10 Sep 2021Review from HomeOwner HomeOwner
Review left on 7 Aug 2015Rating: 5 out of 5Washing Machine
This was my first experience buying a major appliance, in this case a washing machine. George (at the Toronto store) was knowledgeable, personable, and asked me the right questions so that he was clear about my needs. I never felt rushed to make a decision. He also spent time explaining other appliances that I indicated I might be interested in purchasing in a year or two. Altogether a very positive experience. I will definitely return, and I have already recommended this business to a few friends.Answer from pro:
Dear Customer, Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future! Kind regards CAS
Reply created 10 Sep 2021Review from HomeOwner HomeOwner
Review left on 6 Aug 2015Rating: 5 out of 5Kitchen Reno - Appliances
It funny how you think you know it all and have all these great ideas, and then, someone comes along who knows so much more. Morgan was extremely helpful and guided the selection of top quality appliances (at great prices!) for my new KitchenAnswer from pro:
Dear Customer, Thank you for your wonderful feedback! Thank you for choosing CAS as your appliance retailer! Kind Regards,
Reply created 23 Aug 2021Review from HomeOwner HomeOwner
Review left on 3 Aug 2015Rating: 5 out of 5kitchen appliances
Morgan Helped me select all of LG my appliance and did a great job. He knew his stu ff and was very polite. Go see him if you need appliances.Answer from pro:
Dear Customer, Thank you for your wonderful feedback! Thank you for choosing CAS as your appliance retailer! Kind Regards,
Reply created 23 Aug 2021Review from HomeOwner HomeOwner
Review left on 2 Aug 2015Rating: 5 out of 5Appliance Shopping
I bought the appliances from Ravi ,excellent customer service , and the best price in town, quick delivery. Wide selection available and mostly in stock all the time with the best price.Answer from pro:
Dear Customer, Thank you for your wonderful feedback! Thank you for choosing CAS as your appliance retailer! Kind Regards,
Reply created 23 Aug 2021Review from HomeOwner HomeOwner
Review left on 28 Jul 2015Rating: 5 out of 5Appliances
We recently purchased 4 appliances from Morgan at CAS in Ottawa. The pricing they offer is lower than all the compitition by a long shot. The delivery was quick and painless and it was overall a great experience from beginning to end. I would highly recommend Morgan and CAS to anyone looking for appliances.Answer from pro:
Dear Customer, Thank you for your wonderful feedback! Thank you for choosing CAS as your appliance retailer! Kind Regards,
Reply created 23 Aug 2021Review from HomeOwner HomeOwner
Review left on 27 Jul 2015Rating: 5 out of 5kitchen renovation
My first experience with CAS was a great one. George Moutoulas was a big help in deciding which appliance (dishwasher) best suited my needs. He was knowledgeable and very patient as I had a lot of questions! I will definitely recommend to family and friends.Answer from pro:
Dear Customer, Thank you for your wonderful feedback! Thank you for choosing CAS as your appliance retailer! Kind Regards,
Reply created 23 Aug 2021Review from HomeOwner HomeOwner
Review left on 20 Jul 2015Rating: 5 out of 5Frigidaire CGEF3035RW Range/Stove
A very big thank you to Gary, the Assistant Manager at the Ottawa store for making my shopping experience a positive experience. Yesterday, I ordered a Frigidaire range on the Canadian Appliance Source website. This afternoon, I dropped by the Ottawa showroom to discuss my purchase and learned that the Frigidaire model I ordered was discontinued and replaced by a newer Frigidaire model. After discussing the available options, Gary let me have the newer model at a really great price. Thanks Gary for the excellent service. I look forward to taking delivery of the new Frigidaire range in the next few days.Answer from pro:
Dear Customer, Thank you for your wonderful feedback! Thank you for choosing CAS as your appliance retailer! Kind Regards,
Reply created 23 Aug 2021