Cloverdale Moving Vanlines

Rating: 4.4 out of 5

Cloverdale Moving Vanlines reviews (90)

  • Review from Jennifer Deane
    Rating: 5 out of 5
    Review left on 25 Sep 2017

    Move to Lac La Hache

    Cloverdale was excellent to work with on coordinating this move! Not your average move as the sellers breached the contract & all of a sudden we were looking for a storage situation until our purchase could be resolved. Angelo was so patient and understanding and helped us with changing dates and storing our belongings until we could finally make the move. Moving in was smooth and easy and considering they had to store our stuff for a number of months all our belongs came through it all very well! Thank You Cloverdale Moving, Angelo, Mike and Assad

    Answer from pro:

    Thank you Jennifer, it was a pleasure.

    Reply created 26 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2017

    Services

    Extremely happy with their services. Angelo, Mike and Dan went out of their way to make our move very easy. Kept to the quoted costs with no surprises, and on time ! Dave

    Answer from pro:

    Thank you very much, we look forward to working with you in the near future. It was a pleasure.

    Reply created 16 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Aug 2017

    Best service!

    I was VERY happy with my service! the men that showed up to help us were funny, professional and very polite! I have already recommended this company to family and friends. I will also be using them in the future for any move I make!

    Answer from pro:

    Thank you very much for your business Evera, it was a pleasure working with you. We wish you the best of luck!

    Reply created 16 Aug 2017
  • Review from Customer of Cloverdale Moving Vanlines
    Rating: 0 out of 5
    Review left on 9 Aug 2017

    Probably one of the worst movers.

    Worst moving company I can't believe there poor customer service. I can't say much as they are threatening legal action but I can say do you want to be with a mover that's going to threaten legal action for posting your opinion of your experience

    Answer from pro:

    I would like to start of by stating the reason we are taking legal action towards the client is because they choose to make false statements. We have tried contacting the client multiple times but the client chooses not to respond. Based on their original review that has now been edited a couple times, they have never moved before but are stating we are the worst company, and are upset about the deducible from Cargo Insurance, just like any insurance company there will always be a deducible. We respect and appreciate all feedback, but we don't appreciate it when false information is being stated just because the client isn't educated about the moving process. We wish the client all the best.

    Reply created 21 Aug 2017
  • Review from Customer of Cloverdale Moving Vanlines
    Rating: 4 out of 5
    Review left on 4 Aug 2017

    Aldergrove to Saanichton BC

    I arranged to have Cloverdale Moving Vanlines.ately. Angelo, wife and son were very professional. Treated my parents belongings with care. Everything arrived safe and sound. Which was awesome. And they are happy to have all there stuff with them in their new home. Lori

    Answer from pro:

    Thank you Lori, we wish you the best of luck!

    Reply created 17 Aug 2017
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 21 Jul 2017

    move to Kelowna

    Have to admit that Angelo and his team did a great job moving and packing the truck...very well done. Got 3 other quotes and theirs was middle of the road and we booked because of the reviews here. The problem came when the price came in. Original quote was $3700 and we expected some overcharges as we filled the 28 foot truck. But the real shock was the weight estimate was closer to 16000lbs instead of the 8000lbs quoted. This took the final price up $5000 from the original quote. Angelo did lower the price to $8300 after a long discussion, but it was still $4600 over the quoted price. What a way to destroy what should have been a happy day. Very disappointed with this experience so cannot recommend them. still very upset Bryan and Lori (don't make excuses Angelo, like you did on that day. Your estimates have to be closer than 110% off)

    Answer from pro:

    Hello Lori & Bryan, We take great pride in making sure all our clients are always satisfied with our services, and we appreciate the feedback of the move. When we originally quoted you, Angelo came by and did an in-home estimate two months before the move and based the weight off what he saw and we weren't able to see the master bedroom since Bryan was sleeping at that time. and nothing was packed. That being said, a lot can change in the two months. We also did offer for you to join us at the scales that way you could see the weight in person since Bryan did state when we arrived the truck was too small which shocked our movers. When the final balance was sent Angelo called you to go over the charges that way you know exactly what you were paying for. In your review you are happy with the services we provided but not so pleased with the weight of YOUR items. We don't have any control of the amount of items someone has in there move, I hope this response was able to give you a bit more clarification. Thank you for your business, and we wish you the best!

    Reply created 21 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2017

    3 bedroom bungalow move from east van to Port Moody.

    Angelo and his crew arrived on time, worked around obstacles that came up. They were diligent and good humoured, very careful in their preparation while moving fast for both packing and unpacking. At the end of it, he went through all the line items and courteously congratulated us. In short these guys are professionals and it showed throughout.

    Answer from pro:

    Thank you for the feedback Luyen, it was a pleasure have you as a client and we look forward to working with you in the near future. Good Luck!

    Reply created 11 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jun 2017

    Moving to the island

    Fast and very friendly movers. Very careful with my belongings. Shopped around and found Cloverdale Movers to be the best price. I would recommend highly to my friends and family.

    Answer from pro:

    Thank you for your feedback Mr.Valley, we appreciate your business!

    Reply created 13 Jun 2017
  • Review from Lyndsay Kayzer - Parrott
    Rating: 5 out of 5
    Review left on 7 Apr 2017

    Cross Province Move

    Moved from BC to Albert, Cloverdale was fast and professional, they were upfront and honest about all moving costs, there were no unexpected expenses. I would highly recommend Cloverdale Moving.

    Answer from pro:

    Thank you Lyndsay, we appreciate the feedback and your business. We look forward to working with you in the future!

    Reply created 8 Apr 2017
  • Review from Strata Council
    Rating: 5 out of 5
    Review left on 3 Apr 2017

    Move from Pitt Meadows to Chilliwack

    I can highly recommend Cloverdale Moving. They arrived at 8:00AM and our three bedroom townhouse was fully packed and ready to move by 9:00AM, without a single thing we were moved in later that day. They were very accommodating to time changes, friendly and professional. I would use them again without hesitation.

    Answer from pro:

    Thank you for the feedback, it was a pleasure working with you. We appreciate your business and look forward to working with you in the future!

    Reply created 3 Apr 2017
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