Centennial Windows & Doors

Rating: 4.7 out of 5

Centennial Windows & Doors reviews (430)

  • Review from HomeStars user from Nepean
    Rating: 0 out of 5
    Review left on 13 Nov 2023
    New Windows
    Inefficient and slow service. They came three times prior to ordering the window. It has been two months and no news. Disappointing.

    Answer from pro:

    We’d like to talk to you about your Centennial experience, but we’re unable to locate you in our system. Please send an email to info@centennialwindows.com with your phone number and name(s) and address as they appear on your contract.

    Reply created 14 Nov 2023
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 13 Nov 2023

    Storm door installed is terrible

    In early 2022, I engaged with Centennial to replace our front door with a new steel door, and also to install a storm door with it. The representative stated that Centennial was the only company who would warranty a door that also had a storm on top - as long as installed as a set. Installation in July 2022 and quickly we realized that the storm door was extremely noisy as it closed. The window panel that would drop down to expose the hidden screen has a metal frame that would rattle loudly when fully upright when the door closed to the frame. Service came out and agreed the noise was excessive. Took company until fall to respond that they source the storm from another company so have limited ability to do much. Contacted again in early 2023 to ask for update, and perhaps remove/refund if they can't satisfy me. I will get my own door from local big box which I know is better build quality. Was in conversation with service manager who said they had a couple of options they wanted to try. Service returned in early summer and tried installing some horrendous weather-strip in track to muffle noise. Made panel near impossible to slide and then weather-strip disengaged and fell out. Service rep said I would get a follow-up by service manager and I could express my opinion when contacted. It is November 2023 now and I still have not been contacted by the company. Apparently company is liked if job is not without is, not so good about how well they handle issues.

    Answer from pro:

    Hi Rob, We’d like to look into this for you. Please send an email to info@centennialwindows.com with the name(s), phone number and address as they appear on your contract.

    Reply created 14 Nov 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2023

    Zac and Taylor were excellent installers and made my bathroom windows beautifl

    The 2 bathroom windows were needing replacement. Zac and Taylor, excellent installers ....placed 2 windows in my ensuite bathroom and second bathroom effortless. They cleaned up like there was no install happening...we are very happy

    Answer from pro:

    Thank you for sharing your Centennial experience, Lisa.

    Reply created 13 Nov 2023
  • Review from Kim Macleod
    Rating: 5 out of 5
    Review left on 3 Nov 2023

    Windows

    The two window installers Josh and Scott that came to my house were very professional , polite, courteous. Very tidy they cleaned up after each job before moving to the next , Very Pleased with their customer service Thanks Josh and Scott

    Answer from pro:

    Thank you for choosing Centennial, Kim.

    Reply created 7 Nov 2023
  • Review from sally
    Rating: 5 out of 5
    Review left on 27 Oct 2023

    1 year later

    We had our front entry door, transom and sidelights, as well as the double doors for our Juliette balcony redone just over a year ago. We're still pretty happy about it. The old door was letting in drafts and the new entryway is such a huge, huge improvement. Plus it looks beautiful. Thank you Olegs and Taylor for your excellent work. Today, we had our back door redone. Once again, very happy with the work. Taylor was back, this time with Zac. Everybody from Chris in sales, to Taylor, Olegs & Zac were all very friendly, polite and professional. We'll call again when we're ready to replace our patio door and windows!

    Answer from pro:

    Thank you for sharing Sally! We look forward to working with you again.

    Reply created 31 Oct 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2023

    Door and window installation

    The installation of new windows and doors from Centennial went very well. I appreciated the installers, Josh and Scott, who worked efficiently and carefully with great craftmanship to complete the work.

    Answer from pro:

    Thank you for sharing Diane.

    Reply created 27 Oct 2023
  • Review from Customer of Centennial Windows & Doors
    Rating: 5 out of 5
    Review left on 19 Oct 2023

    New Exterior Doors

    We had 2 new exterior doors installed. Scott & Kevin did a fantastic job. They came in removed the old doors, trim & frame & installed all brand new. Workmanship was superb, you couldn't ask for a better job. The guys were great, polite and friendly & did an excellent job cleaning up. This is our 2nd project with Centennial, where they installed French Doors & would recommend them.

    Answer from pro:

    What a fantastic review! Thank you for sharing.

    Reply created 23 Oct 2023
  • Review from Stephanie Edwards
    Rating: 5 out of 5
    Review left on 28 Sep 2023

    Front Door

    Extremely happy! Josh & Scott did an amazing job at the install of our new door. Professional, efficient and very thorough clean up. Definitely recommend. We are repeat customers and we are never disappointed.

    Answer from pro:

    Thank you for choosing Centennial, Stephanie.

    Reply created 2 Oct 2023
  • Review from Josh
    Rating: 5 out of 5
    Review left on 7 Sep 2023

    Front and garage door replacement

    Very happy with our new doors. From the sale rep Todd to the installers Josh and Scott it was an all around great experience. They were very professional and friendly. Will definitely recommend to friends and family. The doors look great!

    Answer from pro:

    Thank you for choosing Centennial for your replacement door project Josh!

    Reply created 11 Sep 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Aug 2023

    Experts in their field!

    Doug and Paco are true professionals. One gets the sense that they truly know their product and stand by it. They are skilled and efficient and they bring a sense of customer service and care that is becoming somewhat of a rarity these days. Very happy with our doors and windows!

    Answer from pro:

    Thank you for the fantastic review Maria and Jason!

    Reply created 1 Sep 2023