Dundas Specialty Windows & Doors

Rating: 4.5 out of 5

Dundas Specialty Windows & Doors reviews (71)

  • Review from Lisa Colero
    Rating: 5 out of 5
    Review left on 11 Mar 2019

    New doors throughout home

    This is a great company with great products and wonderful customer service. We replaced all the exterior doors in our home including patio doors and the quality is top notch of all the doors. Nigel was excellent in answering all our questions and offering advice on styles and what would work best in our home. We had a little misunderstanding during the installation and as soon as we brought it to Nigel's attention he went far above and beyond to make sure we were happy with our final product and we definitely are. I would highly recommend this company! And I'll be back when I need windows!

    Answer from pro:

    Thanks so much Lisa! It was our pleasure to help you with this door project. Please enjoy and we look forward to helping with the windows when the time comes. Nelson Pereira

    Reply created 12 Mar 2019
  • Review from Jeff Irving
    Rating: 5 out of 5
    Review left on 10 Mar 2019

    New front door and dormer window

    Thank you Nigel and team for guiding us through the process of replacing our front door and bedroom window. Everything from choosing models and colours, through estimating the timeline, to the actual installation went without incident. Very professional and greatly appreciated. Thanks!

    Answer from pro:

    Jeff, thank you so much for taking the time to express your satisfaction. It was our pleasure! Thank you so much for your business! Nelson Pereira

    Reply created 11 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2018

    Great company superior service

    We had all the windows in our home replaced in addition to a new back door. We can't say enough positive things about this company. This is a family run business that clearly takes pride in doing quality work with exceptional customer service. From the moment we walked into the showroom, Nelson made us feel comfortable. The crew lead by Albino was very professional. Our job was quite complicated but Nelson and his team were able to provide creative solutions to resolve our issues. We couldn't be more pleased with the results. Our home is much warmer with the new windows and its curb appeal has definitely been enhanced.

    Answer from pro:

    Jill, thank you so much. It was my pleasure to help! Your business is truly appreciated. thanks Nelson

    Reply created 18 Dec 2018
  • Review from Customer of Dundas Specialty Windows & Doors
    Rating: 5 out of 5
    Review left on 31 Oct 2018

    Sliding door replacement

    I can't say enough good things about the fine work of Antonio the installer, and his ability to address some of our installation issues. He was prompt, personable and professional; he listened to our concerns and provided us with options for how to proceed with no pressure on our decision-making; his work was efficient, thorough, detail-oriented and completely to our satisfaction; and he completed the job in a fraction of the time we had expected. When you book with Dundas Wood Windows, I highly recommend that you ask for Antonio to do the job, and I am sure you will be thrilled with the results.

    Answer from pro:

    Thank you for your business and the review. Dundas Wood Windows & Specialties Inc

    Reply created 27 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Feb 2018

    New windows true to century old home

    Replaced 4 sets (9) windows. Needed the style and details to match the 100+ year old home, including lead work in the transoms of the bay windows. Product offering: was able to provide the combination / quality of details/finishes that we wanted Service: Nigel was wonderful - a soft spoken, patient and knowledgeable person (experienced with period city homes). He listened carefully and provided ideas and suggestions - no pressure Installation: the team arrived promptly, moved about with care and worked efficiently. The results: Elated, happy... The lead work is beautiful. The hardware is perfect. VERY HAPPY.

    Answer from pro:

    Thank you so much, it was our pleasure!Thank you for your business!

    Reply created 8 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2018

    New windows in Toronto Semi

    We were very impressed with Nelson and his team. From the beginning they were very responsive and helped us with colour and window style selection. The team replaced four windows in our home. On installation day they arrived early, completed the job in one day and left the place spotless! I would highly recommend them.

    Answer from pro:

    Thanks Jenna! It was our pleasure! We really appreciate your business and kind referral! Nelson

    Reply created 23 Jan 2018
  • Review from Customer of Dundas Specialty Windows & Doors
    Rating: 5 out of 5
    Review left on 15 Jan 2018

    Front door, windows and patio door installation

    Thank you Nelson (and Karen) and Antony (and your team) for our wonderful new windows and doors. They look fantastic and we couldn't be happier! Nelson was a great help: advised us on models and design. Antony, the installer, was a real pro — fast, careful and tidy. Happy to recommend Dundas Wood Windows and Doors & Antony anytime! Caroline

    Answer from pro:

    Caroline, it was totally our pleasure! Thank you so much for your business and I am thrilled that everything turned out exactly the way you wanted. Nelson

    Reply created 16 Jan 2018
  • Review from Cath Mac
    Rating: 5 out of 5
    Review left on 19 Dec 2017

    Installation of new front door

    From the first meeting with Nigel in the showroom, to the final installation a couple of months later, the staff were professional, courteous and cared about our experience. Love the new door, highly recommend!!!!

    Answer from pro:

    Catherine, thank you so much for your kind words. We trust that you will enjoy your new door for many years to come! All the best! Nelson

    Reply created 21 Dec 2017
  • Review from Sara Jameson
    Rating: 5 out of 5
    Review left on 26 Oct 2017

    Perfectly Suited to My Century Home - Couldn't Be Happier

    I can't say enough about Dundas Wood Windows, Nigel (my sales person) and Antonio (installer). I could go on for paragraphs about the quality of advice, support, responsiveness and final installation. This team went above and beyond to make my century home look better than it has in decades. The warmth and comfort I feel in my home as the colder months approach is a relief worth every penny. The ability to open my windows fully, and take in all the fresh air possible, is a joy I had never experienced before. The custom nature of their service and work shows in everything they do. I owe a great deal of the enjoyment I now experience every time I look at my home. This was a wonderful experience and I am so happy they were the clear choice from the very beginning. Thank you, Sara

    Answer from pro:

    Sara, we are so happy that you are thrilled... it was our pleasure! Thank you so much for your trust and business!

    Reply created 31 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2017

    Custom Home

    We met with a few other window and door suppliers/installers, but felt most comfortable with Dundas Wood Windows, product selection and service/attention. Nelson looked at our project and made a lot of helpful suggestions aligning our vision and budget. He was always approachable and worked with us through some changes. He was also responsive through-out the installation process and promptly responded to our concerns and questions. It was clear he had the best interest of the customer and reputation of the company in mind through-out. We would not hesitate to use them again.

    Answer from pro:

    Tania, Thank you so much, it was my pleasure to help. Enjoy your new home and I wish you all the best! Thanks Nelson

    Reply created 19 Jun 2017
Get in touch