Structube

Rating: 3.5 out of 5

Structube reviews (784)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Aug 2017

    Table lamp

    I love the ivy table lamp that I bought from Structube. It's beautiful, elegant, unique. A bit pricy but quality and beauty always come with price. Keep up the good work :-)
  • Review from Customer of Structube
    Rating: 5 out of 5
    Review left on 2 Aug 2017

    New house

    Bought a new couch for my new house. It looks amazing and is very comfy. And I've bought 4 chairs to go with my diner room wooden table. It is of good quality and cheap!
  • Review from Customer of Structube
    Rating: 5 out of 5
    Review left on 2 Aug 2017

    great service, good products

    We love our new furniture. We bought a couch, a bed and stools. Good quality, easy to assemble, great design, and great service. We will definitely be buying there again.
  • Review from Customer of Structube
    Rating: 5 out of 5
    Review left on 2 Aug 2017

    Living room and bedroom

    Love the experience with structube, friendly and helpful staff. modern, very good value for the price, and professional online site. I loved the experience and already passed it to couple of friends.
  • Review from Customer of Structube
    Rating: 5 out of 5
    Review left on 2 Aug 2017

    Sectional sofa

    It was a nice experience as the salesperson is helpful. The quality of the sofa is good as well. It looks so modern. I will for sure keep coming to this store.
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 2 Aug 2017

    Bedroom product (bedframe/headboard)

    Was happy with the product but no so with the delivery (after 9pm) and the delivery cost . Other furniture retailers offer free delivery and more reasonable delivery time options.

    Answer from pro:

    Hi Don, thank you for taking the time to share your comments with us. Although our transporters do their best to accommodate specific delivery window requests, they cannot always guarantee that it will be possible. We offer free pick-ups in all our store locations for your convenience with the exception of certain products due to weight and/or size restrictions. We invite you to reach out to us if we can assist you in any way!

    Reply created 8 Aug 2017
  • Review from Customer of Structube
    Rating: 4 out of 5
    Review left on 2 Aug 2017

    Dining chairs

    I ordered two dining chairs from Structube. I am very happy with them and I own other Structure furniture that I also really like. However, the company has some peculiarities.... For example: - you cannot place an order over the phone with your credit card, only with an e-transfer. - if you order online, it takes longer to be delivered to the store than if you order through the store directly - one of my chairs came damaged, and I was told that "this happens when you only order two" because they don't package them properly (normally well packed with 4 chairs in a box). As if it was my fault for only ordering two chairs. Overall I like all of my Structube furniture, but their business model is interesting to say the least.

    Answer from pro:

    Hi there, thank you for sharing your comments with us and we apologize for any confusion relating to your order. At this time, we take orders online or in-store and both offer the free in-store pick-up option. Whether you place your order online or in-store, your merchandise will ship on the soonest available shipment to make its way to the store. Please rest assured that if there are any issues with the products you've received, we will do our best to assist you!

    Reply created 8 Aug 2017
  • Review from pepieren b
    Rating: 5 out of 5
    Review left on 2 Aug 2017

    New home furniture

    We found two beautifull high chairs for our kitchen island in our new house. The price were very reasonable and chair style was modern, just what we were looking for. Structube staff at Vaughan were very helpfull and friendly. Thank you structube for great selections and furnishing our new home.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Aug 2017

    Lounge chair

    Love my purple lounge chair at any time of the day- sipping tea on it in the morning, phoning and working on it in the afternoon and lounging and reading on it in the evening! I even slept on it during the night!
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 2 Aug 2017

    Furniture

    This is just a furniture store they are cheap but the furniture is nice looking although it will last you a lifetime. They will fulfill exchanges and replacements. Their delivery service is good.