Knight Plumbing, Heating And Air Conditioning Ltd

Rating: 4.8 out of 5

Knight Plumbing, Heating And Air Conditioning Ltd reviews (1366)

  • Review from Mark, Calgary, Alberta
    Rating: 2 out of 5
    Review left on 16 Jun 2025
    Repair or maintain airconditioning: Centralized; 1 unit
    I was not impressed. The tech couldn't do basic tests on the AC, like refrigerant pressure, said he didn't have the tools. Was kind of dismissive and told me I needed a new capacitor. Replaced it but then the "control board shorted out". Said wasn't his fault, blamed it on the age of the equipment. Left and told me someone would call me the next day to discuss. I did get a call, from their AR asking for payment. They had no idea there was a problem. Thankfully I have a maintenance agreement with Reliance Home Comfort and they came in to replace the control board. Their tech was professional and detailed. Explained to me what could have happened and replaced the board. All Knight did was call for money. Jeff at Knight should really try to keep better notes. Knight's "Cooling Diagnostic" report, for which I paid $169 for was rather "skimpy" on the details. Will use another contractor in the future.

    Answer from pro:

    We’re sorry to hear about your experience. We’ll take note of your feedback and use it to improve moving forward. Thank you for bringing this to our attention

    Reply created 29 Jun 2025
  • Review from Tim, Okotoks
    Rating: 5 out of 5
    Review left on 12 Jun 2025
    Install or repair faucets: Install faucets, Repair faucets, Would l...
    Dan showed up time and got the job done. Pleasant and professional and we would recommend.

    Answer from pro:

    Thank you for taking the time to share your experience. Have a wonderful day!

    Reply created 12 Jun 2025
  • Review from Theresa, Calgary, Alberta
    Rating: 1 out of 5
    Review left on 10 Jun 2025
    Install or replace water supply and drainage: Install new plumbing...
    Approved the job on their site for $680.40 with clear job details Confirmed the scope during the estimate — they understood the work Estimator focused heavily on selling a water heater I didn’t ask for I said to send a separate estimate for the heater; my priority was the faucet job When I called to book, I was told the invoice was missing, though my approval was visible Appointment was set for June 6, 12–4 PM I called at 2 PM to confirm, since I hadn’t heard anything — was told a supervisor would call back Supervisor claimed they didn’t have the estimate, and the new price was $800+tax No clear reason was given for the $200 price increase Supervisor again pushed the water heater and offered financing I still have a copy of the approved invoice I feel misled and frustrated — they lost the invoice, changed the price, and pushed an upsell I never requested I also texted the supervisor, asking them to honor the original price — no response This is the first issue with them

    Answer from pro:

    We truly appreciate your feedback and are sorry to hear about your experience. We’ll be reaching out to you directly to address your concerns and make things right. Thank you for bringing this to our attention!

    Reply created 12 Jun 2025
  • Review from HomeStars user from Calgary, Alberta
    Rating: 5 out of 5
    Review left on 28 May 2025
    Install or repair faucets: Repair faucets; 1 faucet
    Job was done successfully after ordering some replacement parts for the delta faucet Found the pricing to be rather expensive but, have not used a plumber for a couple of years.

    Answer from pro:

    We appreciate your business and look forward to working with you again!

    Reply created 12 Jun 2025
  • Review from HomeStars user from Calgary, Alberta
    Rating: 5 out of 5
    Review left on 21 May 2025
    Stop leakage
    Justin was very personable and professional. He replaced our worn out and leaky garburator. He even had time to take a look at an issue with our toilet and fixed that too. Very happy with the service.

    Answer from pro:

    We appreciate your business and look forward to working with you again!

    Reply created 12 Jun 2025
  • Review from Andy, Calgary, Alberta
    Rating: 5 out of 5
    Review left on 14 May 2025
    Install or replace airconditioning: New installation; 1 unit
    After a great experience with Knight on my EV charger install, I went with them again for my air conditioner—and once again, they delivered. Tylan was professional and clear throughout the process. I spoke with seven companies, and he stood out immediately. Steve and his team did a fantastic job—on time, clean, efficient, and focused on details. I can be pretty particular when it comes to finish and layout, but their workmanship and professionalism exceeded expectations. Steve also took the time to walk me through the system, answered all my questions with patience and clarity, and made sure I was fully comfortable operating everything before they left. Knight has been consistent, reliable, and impressive across both projects. I wouldn’t hesitate to recommend them to anyone. Strength and honour. ⚔️⚡️🛡️
    (Updated on 15 May 2025)

    Answer from pro:

    Thank you for choosing and trusting us, we genuinely appreciate your business!

    Reply created 12 Jun 2025
  • Review from Cindy Brown, Calgary, Alberta
    Rating: 5 out of 5
    Review left on 14 May 2025
    Install or repair electrical sockets and switches: Repair
    Service was fast and friendly, starting with a phone call and discussion over the phone to trouble shoot. An appointment was scheduled and Aaron came to house as arranged. He assessed the problem and quickly resolved the issue. He was great and explained problem. Customer service was very good, from making appointment to coming to my house as arranged. Cindy

    Answer from pro:

    Thank you for choosing and trusting us, we genuinely appreciate your business!

    Reply created 12 Jun 2025
  • Review from Jordan Vollrath, Calgary, Alberta
    Rating: 5 out of 5
    Review left on 2 May 2025
    Repair or maintain airconditioning: Centralized; 1 unit
    Sheldon was fantastic - very knowledgeable and thorough. Would definitely work with them again

    Answer from pro:

    We appreciate your business and look forward to working with you again!

    Reply created 8 May 2025
  • Review from Mohammad, Calgary, Alberta
    Rating: 5 out of 5
    Review left on 30 Apr 2025

    Answer from pro:

    Hi, we’re glad we could help. Thank you for choosing us!

    Reply created 8 May 2025
  • Review from HomeStars user from Calgary, Alberta
    Rating: 5 out of 5
    Review left on 24 Apr 2025
    Small electrical jobs: Unsure; Repair; Bathroom or powder room, Hal...
    The electrician arrived on time and fixed our problem promptly. Would definitely recommend

    Answer from pro:

    We appreciate your business and look forward to working with you again!

    Reply created 8 May 2025