Long Life Windows & Doors Ltd.

Rating: 5 out of 5

Long Life Windows & Doors Ltd. reviews (477)

  • Review from Claude Hrycaiko
    Rating: 5 out of 5
    Review left on 26 May 2011

    Replaced all windows and sliding doors in our home

    In 2009,we spoke to Kris at the Vancouver Home show and put his company on our short list for this home improvement. The quote we got was very close to the other company; researching what had to be done a little closer, we decided to go with Long Life over the other quote mainly due to the fact that they had their own install team in house. Also It was slightly less money and we have been very happy with what a difference these energy efficient windows make. Workmanship and service have been excellent and the project was completed in short order.We had one small problem with one screen and it was quickly taken care of. SERVICE SELLS1 I would not hesitate in recommending them.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2011

    window replacement

    Just want to thank Paul, Bernard and his crew for an amazing job on our windows. Your professionalism and workmanship was outstanding. Long Life is a no brainer, when quality is what you are looking for. We are very happy with our new windows and doors. Thanks again. Pizarro Family

    Answer from pro:

    Hi Mauricio, thanks for taking the time to write this review, we appreciate the comments and we have passed them along to Bernard and he was happy to hear them, as you know he is very prideful and enjoys being rewarded with happy customers. Enjoy the new windows, and if you know of any friends or neighbours looking for windows we have a great referral program in place to make it worth your while!

    Reply created 9 Jun 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Mar 2011

    replaced all windows and doors in our house and vinyl sided whole house

    I highly recommend Pat Alexander and his professional installation team to help any homeowner make their dreams come true with well designed, practical and visually appealing windows and doors. No high pressure sales pitch from Pat - just professional, informative and helpful information. Pat took great care to explain and demonstrate how our windows, doors and vinyl siding would be constructed and installed. The Long Life installation team obviously enjoyed their work and took great pains to finish the job properly - no fuss, no mess, no bother - but lots of smiles and good will. Thanks again, Pat. I highly recommend this company.
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 5 Mar 2011

    New windows and doors

    We researched 8 Cos. that supply and install New windows and doors. After 4 weeks the list was down to 2 Cos. that had the type of New windows and doors that we wanted.We talked to both Cos.and settled on Long Life windows and doors We could not be happier. Thanks Long Life windows and doors. P+L
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Feb 2011

    Complete Window replacement

    I needed to replace all 24 windows in my house. Paul and LongLife came in with a competitive estimate and minimal pressure. The work was completed under schedule and looks great. The installation team was fantastic. They took care to leave no mess each day and worked late each day to finish up. The warranty is the best we found out there in the sense that Long Life will fix any problem, no questions asked.

    Answer from pro:

    Hi Michael, thanks for posting your experience, I have passed your comments to Paul and he was happy to recieve the feedback on your experience. I have also passed it along to the crew who also love to hear your comments, thanks again for your business and let us know if we can do anything else for you in the future.

    Reply created 2 Mar 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Feb 2011

    Replace aluminum framed windows with VinylTek windows and install new windows in home addition.

    We are so happy with our new LongLife vinyl windows that we wish we would have made this important change to our house years ago. The two big improvements we noticed right away were the lack of draftiness in our house and how quiet it is now. With our Longlife windows it became a lot cozier when we sat by the window. The other major improvement was noise reduction; our new windows greatly reduced the noise level coming from the street. And we can’t say enough good things about the Longlife window installers. They were knowledgeable, professional, experienced, hard-working, and efficient. It is our great pleasure to recommend Long Life Property Improvements Ltd to anyone looking to install a well-made product that will absolutely improve the quality of their home. While Longlife windows aren’t cheap, in this case you definitely get what you pay for. We know we now have windows that will enhance the quality of our home for the rest of our lives.

    Answer from pro:

    John & Louise, thanks for your continued business, the two jobs I know were big decisions in your huge renovation in your house. We thank you for your continued business and let us know if there is anything else we can do in the future for you.

    Reply created 2 Mar 2011
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 6 Jan 2011

    Replaced 4 large windows on front of house

    The windows were installed very quickly and the fellows did a great job. Unfortunately there was a minor flaw with the biggest window but the company was good to come out and inspect it to get the ball rolling on replacement. The down side is the pane has been replaced twice now and needs replacing again.

    Answer from pro:

    Hi Carol, thank you for your feedback and as you know from the contact we have had, I have passed along this feedback to Vinyltek and they have created a new process to eliminate this problem, and without this feedback we wouldn't have introduced this, so thank you for your patience in this and I am glad you have a good experience with the installation the guys did and I have passed along this message to Rick and Preston. Please let me know if I can be of anymore assistance to you. Kris

    Reply created 2 Mar 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2010

    Total Window and Patio Door Replacement

    We have an older house and wanted to replace all the windows but we were worried about the size of the job -- we didn't know what we would discover when the windows came out. Would there be structural or barrier issues with the surrounding walls for example? We wanted to work with a company that was expert in the field of windows, but that could recognize surrounding issues if they arose and deal with those issues effectively. We worried that a basic windows company might botch the work or worse, leave us with a hole in a wall and tell us to find a general contractor. We were concerned that a general contractor would not have the window-specific knowledge to do the best job. At a family gathering, we found that two different households in our extended family had previously retained Long Life Windows & Doors Ltd. with excellent results. Those family reviews, plus the reviews on HomeStars.com encouraged us to contact Long Life. We liked that Long Life had been around for a long time and that the members of its crews had worked together for a long time. We liked that Long Life had deep experience in the windows field and that its crew chiefs and some of its crew members had general contracting experience and in some cases general contracting businesses. We liked that Long Life could handle both the window work and the most probable surrounding issues and that for more improbable surrounding issues Long Life had long-term relationships with other experts who they could call in. We engaged Long Life and were very pleased from start to finish. They were responsive and professional, completing the job to our satisfaction, on time, on budget and with minimal disturbance. Kris worked with us to scope the job we wanted and was available in person, by phone and by e-mail before, during and after the job. Bernard and his crew were a pleasure to work with, keeping us informed of issues and options as they arose and showing us with clear pride the details of construction that distinguished a superior installation from a basic one. Bernard even did some custom woodworking to ensure two new decorative windows matched the surrounding character of the house. Long Life maintained our confidence throughout and we're very happy with both the quality and the value of the work.

    Answer from pro:

    Hi Michael, I am a little late to respond to your review, I know you received my email but wanted to follow up on here as well. I drove by your place the other day as we are doing another job around the corner and can't believe the difference between when you started the renovation. Thank you for your business and I guess we have used all of your family ties now? I don't know of any other of your relatives houses we haven't done but if we haven't we would love to continue the family tree! Thanks again for your business, and let us know if there is anything I can do. Kris

    Reply created 2 Mar 2011
  • Review from Dwight & Iris Young
    Rating: 5 out of 5
    Review left on 18 Dec 2010

    remove french doors & replace with sliding door

    Having made a few phone calls inquiring about replacing our French doors, one company quoted a good price ^ whn I asked about hidden costs, they asked how many windows will we be changing?? None I said, that's when the extra's started to add up. 2nd.call,person on the other end sounded like he really didn't hve the time of day & said this is the cost with no extras.Thru a friend, I called Long Life, spoke with Pat & felt more comfortable with the questions he asked, along with his answers. He quoted 2 sizes that might work for us, but asked to come over to have a better idea. Once in our home, he pointed out a couple of things that would need to be done to fit with the sizes, the choice was ours on which one. As we were told that the crew would take most of the day, they arrived early, smiling & cold, as it was one of coldest days & apologised to Iris that soon a big hole in the wall was about to happen. When I came home later that day, they were almost finsihed with the new trim work & it looked awesome. The crew cleaned up after themselves & took away the old doors. All around excellent service & followup. I also want to say, that the new sliding door looks awesome with it's new Hunter Douglas 4" Silhouette PowerRise from AFreshOutlook.com. You can call us anytime to answer any questions. Thanks Dwight & Iris 604-780-5272
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2010

    Window Installation in windowless house wall

    We had a window installed in a windowless bathroom of our townhouse. Peter at Long Life provided outstanding service and provided the support (in form of photos and guaranties) needed to get Strata and neighbour approval for the window. We chose a Vinyltech 6000 series casement window and are totally happy with the product (and with the natural light in our bathroom). We'll definitely use Long Life again for other renovation projects (such as new french doors) in the future and highly recommend their service.