Captain Electric reviews (411)

Thank you Maryanne for the review. We do appreciate you, and your loyalty to us,....and it's been an amazing journey for our company for the past 32 years. It is clients like yourself and your husband that has made that journey all the more pleasant. We appreciate all that Tim does for our clients as well, .... Tim is truly a great asset to our team,and it is nice that he is mentioned here. Thanks again Maryanne, and we look forward to seeing you again.

Thank you Tom. We are happy to spend as much time as needed, and answer any questions as they arise. Most people don't get a chance to talk to Electricans that often, so it's good you took advantage ! Thank you for the review , and taking the time to post a review.

A Patient Care area falls under Section 24 of the Ontario Electrical Safety Code. A Medical facility is wired differently than a home, and Electricians know this, and would not expect a GFI to pass through to patient care area receptacles, so attention was focused on the panel circuits. The panel was checked thoroughly. We were told by a staff member that the room in question would be occupied within 5 -10 minutes. minutes, so a plan to return under a further diagnostic was presented. This was explained to the owner.

Thank you MJV. It is important to obtain permits when required, as you stated....even when it's something seemingly insignificant. We do appreciate you, and the loyalty you have shown to our company over the years. Thanks for the review.

Thank you Rouge Retired. Happy to be of service to get you up and running again. New fixtures look great ! We appreciate the review.

Thank you Christine. Jonah is an excellent Electrician, and we are so happy to have him on our team. We appreciate the office staff as well, ...keeping everything organized and on time. We look forward to helping you again , when you need us. Thank you for the review.

Thank you Marilyn. Mitchell and Cory are great guys, and both are excellent Electricians and work well together. We are proud of our whole team here at Captain Electric, and we are pleased that you had a good experience. Thanks again for the review..... we appreciate you for taking the time to make some comments.

Thank you Amy. Mitchell is a top notch Electrician and an all round nice guy. It was our pleasure to serve you, and we look forward to helping again in the future when you need us.

Thank you Jamie. We appreciate the review, and we know you will enjoy your new EV. We look forward to helping you again when you need us.

* We do not mislead our clients, ... our goal is to provide excellent, on time service, solve electrical issues and make your home or business safe. It was made very clear on your initial call to our office that our service call is $189, and that diagnostics and repairs ARE EXTRA. Our Electricians and Apprentices are experts at troubleshooting, and you had 1 Electrician and 1 Apprentice at your location that day solving your electrical problems. After an initial confirmation of scope of work and assessment, and BEFORE proceeding with any work .....you were advised of the additional investment costs involved, and you told our Electrician to proceed. This has always been our standard method of operating. We let our clients know the investment before the work begins. The problem with your lighting was solved, new switches were installed to replace existing , and our Electrician investigated another smoke alarm in a seperate dwelling unit, and a repair was made to damaged connections. Our GPS tracking system shows our work van on site from 9:10am to 11:02am.