Abell Pest Control

Rating: 4.5 out of 5

Abell Pest Control reviews (415)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2020

    Squirrels

    Liam and Holland came and sized up the situation and then got to work. They sealed up weak spots, before installing the 1 way door. The squirrels have now left building!!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2020

    You couldn’t make a better choice

    Bought a house last year and despite having a house inspection the house had a carpenter ant infestation. It took us almost a year to finally eliminate the problem in the house and just recently found the main nest in our neighbour’s backyard. Couldn’t have solved this problem without the dedication, professionalism, problem solving skills, and plain caring for their customers Of Claire Brown in Customer Service and Technicians Patrick and Nathan. Nothing is too much trouble, these people truly care about the job they do, the results, and your satisfaction. I highly highly recommend them. They do not disappoint.
  • Review from Customer of Abell Pest Control
    Rating: 5 out of 5
    Review left on 17 Apr 2020

    Helpful associate

    Dyniesha was very pleasant and polite during greeting me. She easily assisted me and was able to get my order ready within minutes. She verified the transaction and let me know I can get a free Dorito taco if I fill out the survey while I wait. That is exactly what I did. She is a keeper!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Apr 2020

    Racoon removal from attic

    Liam and Holland came from Barrie to Beaverton within a business day of my call. They knew exactly how to remove four babies and the mother, seal up any weak entry points into my roof attic and they gave me a five year guarantee! What impressed me was the love for the animals they removed and the concern for their well being after their removal. Absolute professionals that are very good at what they do. Abell is lucky to have these lads on their roster! Mark Locke
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2019

    Great service

    I was so pleased with the work that was done, the follow up, and responsiveness of the technician Matt who helped me through a recent pest problem. I was pretty freaked out and his calm, friendly manner helped me focus on getting rid of my new 'roommates'. Matt was knowledgeable and thorough. No question, I would recommend Abell and call them for any issues that might arise in future.
  • Review from Joanne Polvi
    Rating: 5 out of 5
    Review left on 1 Nov 2019

    Re Location

    Good Morning, I am Joanne Polvi the QA Manager at Misty Mountain. My experience with Abell was outstandin he was very efficient, friendly, he set up our new facility this week in such a short time, as I have a audit next week. I appreciate all he has done for us in such a short time frame. He answered all my questions. Thank you
  • Review from Customer of Abell Pest Control
    Rating: 5 out of 5
    Review left on 11 Oct 2019

    Bed Bug Infestation

    Our family had a bed bug infestation this past Aug. The office staff and on-site technician were very professional and courteous. They did a great job and really helped our family deal with a very unpleasant and stressful infestation. Abell Pest Control (Ottawa) was recommended to us from a friend who had recently had a bed bug infestation. I would also highly recommend Abell to others for any pest control situation.
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 11 Jul 2019

    Poor customer service

    Called their service line for pest issues for 2 months, asking for our Abell tech to call so I could describe the problems we were having. He would come in on his monthly inspections (we have an annual contract), do the basic service and leave, without resolving our other concerns. Finally, after speaking to the service manager the tech shows up and immediately starts giving me attitude, like somehow it's my fault that he's not responding to our pest concerns. Extremely poor customer service from this tech. Although I've had no problems with the call centre, and the service manager seems competent, I would never recommend Abell while this tech covers the area.

    Answer from pro:

    Hello, We're sorry to hear about your experience with us. Please call (604) 395-8115 to connect with an Abell representative who will gladly assist in reaching a resolution with you. Thank you for your feedback and we hope to hear from you soon.

    Reply created 2 Aug 2019
  • Review from Customer of Abell Pest Control
    Rating: 5 out of 5
    Review left on 5 Feb 2019

    Abell Pest Control. Scarborough

    Lawrence’s assessment if our situation re:rodents and his subsequent service and follow up was not only very professional and timely but also rid us if our problem. We would recommend this service to our friends and family. Thank you Lawrence
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Feb 2019

    Bed bug expert

    My mother is in a retirement home and was found to have bed bugs. The first company not only did NOT fix the problem, they also left foot marks on the rug. The problem still existed. Abell was contacted after and Blake the expert came in and educated everyone involved in a friendly, humorous, reassuring way and provided written information to be followed. This made it easier to mitigate the problem. Blake was punctual for both visits and allowed us to adjust our schedule accordingly. Thanks Blake!