Heights Residential

Rating: 4.9 out of 5

Heights Residential reviews (236)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2010

    Exterior Window Cleaning

    Excellent service. Would use your service again. Windows look great. Better than I could do myself, and I didn't have to leave the ground. Leave the ladder work to Heights Residential.

    Answer from pro:

    Thanks Teresa! See you in Spring!

    Reply created 21 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2010

    Eavestrough Cleaning

    The crew was prompt, fast and did not leave a mess behind, unlike other crews I have hired in the past. I will definitely be back and will recommend to others.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2010

    Window Cleaning

    The first year I hired Heights Residential, I was so amazed at everything about their company I submitted a comment to Kris that he should start running workshops for small business owners on exactly how to run an exceptional company. Their website is clean, clear and easy to navigate. All of their staff are extremely personable, intelligent, friendly, interesting to talk to and have, in the past three years I've hired them, gone beyond what they were required to do. One year, the window cleaner removed and replaced a large window so that I could fix the insulation strip. The next year, a different staff member fixed my balcony door and showed me what caused it to stop sliding. Each year, they show up exactly at the time they say they're going to arrive. While they're working, they're focussed, careful of my home, pay great attention to details and are just incredibly efficient. When they're finished and ready to leave, they give me the option of either receiving an invoice by mail or by email. Within a day or so, a staff member does a follow up call to make sure I'm completely satisfied with the job. And, all of this for an excellent price. Heights Residential shines as beautifully as my windows do after they've cleaned them. Thanks to all of you.

    Answer from pro:

    Aw shucks! You say the nicest things, Darlene! Thank-you so much for this awesome review. It's a treat to have customers as appreciative as you!

    Reply created 15 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2010

    Window Washing Inside and Out

    We have a large house with many windows. We first used Kris around ten years ago when he was a one-man operation. We are often apprehensive about hiring people to work in and around the house – Kris has always been a joy to work with, a cheerful man who loves his work, fearlessly scampering up ladders, carefully avoiding our vases as he does the inside. He is totally trustworthy and has always been willing to do the little extras, such as changing the lightbulbs and wiping ledges that were scary high. And, oh the joy of sparkling windows! Since then, the company has expanded into Heights Residential. Reflecting Edmonton’s festival spirit, Kris hires musicians and actors whose creative nature comes through in their work. We don’t see Kris every time; the teams that come out show the same trustworthiness, energy, care, and joyful enthusiasm. This year the boys made our sliding screen door slide again. And we continue to experience the joy of sparkling windows!

    Answer from pro:

    What a lovely review! Thank-you, John. It has been a pleasure working for you over the years. (I can't believe it's been ten years! How time flies!) We certainly have grown alot since those early days, and I'm so glad to hear that my current employees have met with your approval. They really are an amazing group of indiviuals. Thanks again!

    Reply created 13 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2009

    Eavestrough cleaning

    After two no-shows from other companies, I called Heights Residential. What a relief! Not only did they actually show up, but the whole process, from booking to estimate to service through to payment was a breeze. The staff was friendly, helpful, and prompt. I've already recommended Heights to my friends.

    Answer from pro:

    Thanks, Pam.

    Reply created 27 Apr 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2009

    Window cleaning and Eavestrough Cleaning

    This was the second year I've had Heights Residential come to my home and it was definitely worth it. They take the jobs that I don't like to do and do such a great job of it. From the initial contact to paying the bill, everything was a pleasure.