Heights Residential

Rating: 4.9 out of 5

Heights Residential reviews (236)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 25 Oct 2018

    gutters cleaned

    got a quote within a few days of contacting them, then forgot to get back to them until quite late in the season. They still managed to fit us in. good interactions and good service - we're happy.

    Answer from pro:

    Thanks for the review, BradM!

    Reply created 30 Oct 2018
  • Review from Cocomoe
    Rating: 3 out of 5
    Review left on 14 Oct 2018

    Window & Eaves Cleaning

    We have used this company before with great success. Sadly, this time every window has streaks and water marks on the outside windows. What a disappointment. I assume the windows are clean but the marks are terrible. I believe that the knowledgeable and super friendly guy might have been training a new guy, which may have resulted in the poor job.

    Answer from pro:

    I'm sorry to hear that, Cocomoe! Thank you for letting us know. It may well have been a new employee that visited your home. Please do reach out to us. We are not happy unless you are completely satisfied with our service. We will gladly return to fix streaks and water marks. Just give us a call at 780-488-8714 - or email info@heightsresidential.com - and we will do all we can to make it right.

    Reply created 15 Oct 2018
  • Review from russett
    Rating: 5 out of 5
    Review left on 12 Oct 2018

    Super-effiecient.

    Thanks for the great service again this year Heights. We have used them for our Christmas lights the past three years and are very happy. Great customer service and follow up. Neat, freindly, efficient and courteous. Well done!

    Answer from pro:

    Sweet! A very merry Christmas to you.

    Reply created 15 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Oct 2018

    Fast & Efficient

    Excellent service, very professional! We had our gutters cleaned in Sept 2018. They showed up when they said they would and everything is perfect! Gave good advice on a couple of issues with our eaves and how to fix them. Would hire Heights Residential again without a second thought!

    Answer from pro:

    So glad to hear it. Thanks for taking the time to give us such a nice review, Trish!

    Reply created 15 Oct 2018
  • Review from Customer of Heights Residential
    Rating: 5 out of 5
    Review left on 12 Sep 2018

    Windows and Eavestroughs

    The service was friendly, professional and excellent. We would happily recommend them to anyone. We look forward to their service in the future. As well, their team leader gave us excellent advice.

    Answer from pro:

    Fantastic! Thank you for the review!

    Reply created 15 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2018

    Eaves through cleaning

    I had my eaves through cleaned again this year. I have used their service for five years now and would never go with anyone else. They had to come back three times as I had a wasp problem and they were so very helpful and considerate . I will always get their service and I usually have to get it twice per year because of the Dutch elm trees on the city boulevard. They have to be done in the fall and again in spring from the tree guck.

    Answer from pro:

    Thanks for the feedback Daisy! We're happy to help!

    Reply created 31 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Aug 2018

    Windows and gutter cleaning

    Excellent work done for reasonable price! I will definitely use them again and I highly recommend their service! We have had other similar services that just did not compare the Heights!!!

    Answer from pro:

    Thanks for the review Bree! Glad to hear you'll have us back!

    Reply created 31 Aug 2018
  • Review from Jesse
    Rating: 5 out of 5
    Review left on 26 Jul 2018

    great choice for window & gutter cleaning AND Christmas Lights

    I use this company annually for 3 services. Window Cleaning Gutter Cleaning Christmas Light Install and Removal Fair price, quality work and good timelines. I really love the Christmas Light install and removal in winter. They even provide the lights! Hassle free! Plus, i had one small issue this year, and they were prompt to fix it and make it up to me!

    Answer from pro:

    Thanks for your feedback Jesse! We're glad you're a satisfied customer.

    Reply created 27 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jul 2018

    Sparkling windows!

    Obtained an online quote then booked for the following week. The cleaners were prompt and efficient. Cleaned all of the windows and screens inside and out. What a difference! Used College Pro last year and there’s simply no comparison. Heights Residential is the best.

    Answer from pro:

    Thank you Katrina!

    Reply created 24 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jul 2018

    Gutter cleaning

    The service was excellent! Washed and cleaned my gutters. Very professional. Would highly recommend and use in the future. The only down fall was that they said the service would be provided in 14 business days. I had to email and call twice. It took 25 business days!! I realize they were very busy I wish they would of told me this initially. I was very pleased of the job they done.

    Answer from pro:

    Hi Clean2018! Thank you so much for your feedback! I'm sorry it took longer than expected for your service, we do strive to have all work completed in 14 working days. These summer thunderstorms and high winds did set us back this year. Thank you so much for your patience and understanding.

    Reply created 24 Jul 2018
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