Drain Com

Rating: 5 out of 5

Drain Com reviews (875)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2016

    Installed laundry faucet, replaced fill value etc.

    I called DrainCom to inspect a leaking faucet, running toilets, drain stoppers and shower kit installation. I was able to schedule an appointment for 9am the following day. Valentyn showed up on time and was quick to identify the problems, source and install the parts and resolve the issues. I would use DrainCom again for my future plumbing needs and would highly recommend them to others.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Lalitha
    Rating: 5 out of 5
    Review left on 19 May 2016

    Blocked Basement Drain

    I called DrainCom for a blocked drain after reading reviews on HomeStars. Alex arrived promptly and snaked the drain. He made sure to clean up the entire work area, which I appreciated. He also took the time to answer my questions regarding the sewer pipes outside the house. Finally, he made sure all the sinks and toilets were in working order prior to leaving since I had a concern about another drain. I would highly recommend Alex and DrainCom for prompt and courteous service.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Terence
    Rating: 5 out of 5
    Review left on 13 May 2016

    Pipe Replacement

    I called DrainCom after looking on HomeStars for a plumber and was very satisfied with the service. Their plumber came out and replaced my copper pipes fast and professionally. I plan on using them again in the near future to complete my project.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 May 2016

    Back Flow valve

    Excellent company. I received three quotes and they were the best in price and customer service. Slava Koval was great to deal with. He was smart, straight ahead, and sympathetic. He gave a written quote which the other two refused to do. I will be using DrainCom for all my plumbing work. And hopefully there will not be much of that.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Alexander Smirnov
    Rating: 5 out of 5
    Review left on 10 May 2016

    Newmarket basement washroom install and Clogged kitchen drain

    We have used Draincom 2 times. First, to redo the drain in the basement washroom in order to put a tiny bath tub in a tight space,including installation. Secondly, to fix a clogged kitchen drain pipe. Both times employees went beyond our expectation and got the job done on time, within estimate and so far without fixing it over again) Thank you Draincom.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2016

    Toilet and taps

    Valentyn is a fantastic plumber. He came early, cleaned up and the work is impeccable. A fair price too. The office person who answers and arranges the appointments is also fantastic. Polite and accommodating. I will definitely use DrainCom again.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 May 2016

    Install Washlet on a Toto Toilet

    Valentine came and installed a washlet (bidet seat) on a Toto toilet that another contractor refused to touch, saying the toilet needed to be removed. Valentine figured out a way to do it without removing the toilet and is very professional and pleasant to deal with. Will use their service again for sure. Thanks again.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2016

    Flushometer replacement at busy health clinic

    Super quick service and repair at an extremely busy health clinic. Technician was at our centre within hours to repair a broken flushometer. Would highly recommend. Fair pricing. Excellent customer service from the first initial phone call to the technician.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2016

    New kitchen plumbing, replaced galvanized pipes

    I had excellent experiences with Draincom on a past project, so when I bought a fixer upper they were my first call, even though I now live in Kitchener, somewhat outside of their regular area. Alex came out, gave me a very reasonable quote, and came back 2 days later with a helper (Sasha). They did a good and fast job of our new kitchen plumbing and replacing the galvanized supply lines to the upstairs washroom. They were halfway back to Toronto after finishing the job when I noticed that one of the older washroom drains was leaky (not their work, they hadn't touched the washroom drains). They turned around and drove back to fix the leak, free of charge, explaining that maybe the vibration from other work had shaken the old corroded drain loose. Overall, very positive experience with Draincom once again.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Apr 2016

    toilet repair

    Valentyn showed up right on time, assessed the problem quickly and professionally and made the repair we needed. He completed the work in the amount of time promised and cost was exactly as quoted. He is efficient, knowledgable and polite. We are extremely satisfied with Draincom and will use them again and will be sure to ask for Valentyn as he provided excellent service.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017