Drain Com reviews (876)

We bought a house and decided to replace the main drain because it was never changed. We called a couple of companies, but the best price and fastest response was "Draincom". They came the next morning, with their materials and started to work. That was a Friday, and they continued to work ALL weekend, 12-13 hrs a day until the work was done! It is TRULY GREAT SERVICE! Our neighbours were REALLY impressed and asked for the phone number of "DRAINCOM". GOOD for you, DRAINCOM!

Excellent service. Slava arrived on time for quote, and the workers arrived as scheduled. Finished job was exactly as quoted. The pleasant team of Tadek and Alex installed the sewer valve and replaced two window wells in only 2 days. Covered my floors - and outside concrete deck - with tarp to protect them. Outside area was cleaned throughly when they left. The job is excellent. I've already recommended them to my neighbour.

Ievgenii, Oleksandr, and Tadek and crew were fantastic. I was able to go to work without worrying. They arrived when scheduled, worked steady, and finished ahead of schedule. Even after heavy rain my basement is dry and smells fresh. If every contractor was like this I would hang up my DIY hat.

We had water coming into our unfinished basement when it rain from a large crack that ran all the way down from our window as well as from the pin holes. Other waterproofing companies tried to convince us to have the job done from the inside.What sold my husband and I was that Carl was the only one that said he would have his crew fix it from the outside. This immediately sold us plus the great reviews online helped. I must say that the great comments were right on. Oleg and Vlad worked all day for 4 days straight. I have never seen a harder working crew! They were professsional,respectful and polite. They answered all my questions when ever I had any. The work was done efficiently and on time. On day 4 after returning home from work it was great to see that they cleaned up everything ...it looked as thou they hadnt even been there. Thank you so much Drain Com you have all been a pleasure to deal with.

We had Drain Com do the waterproofing in our basement, Slava came to give us a quote and explain how it was going to get done, he also suggested we had to back water valve and pump put in which we did, as we now have peace of mind, we were very pleased with the services they offered, He was always ready to answer any questions we had regarding the work, the workers were punctual, helpful, clean, we would highly recommend them, Over all I am very glad I searched homestars and found them listed. Danielle Michaud - Scarborough

DrainCom Has been recommended to us and this is the best recommendation I have ever had. They are punctual, accurate, professional, great in customer service. I will recommend them with no doubt. I never had a better experience with any contractor before. Thank you DrainCom.

Our house was one of many flooded after July 8 rains. After cleaning up the mess we had numerous companies give numerous quotes on possible solutions. Serge from DrainCom brought some sanity to the situation with a reasonable quote and a plan that made sense. We had a back flow valve installed, and exterior waterproofing done. Most companies wanted to bring in heavy equipment to dig which would require us to move our air conditioner, and strip our deck. Peter and his crew from DrainCom dug the foundation by hand within 4 days with very little mess. They were polite and conscientious, and great with the neighbors. Robert did a great job installing a water pressure driven back up sump pump and Serge was there every step of the way making sure things were done to our satisfaction. Very professional job.

As a single woman I felt a little intimidated phoning around looking for a plumber. After a couple phone calls to different companies and a visit from one plumber who left me a crazy estimate for the job I felt very discouraged. I than phoned Draincom and right away the office girl on the phone was so nice and very helpful. It wasn't long before serge was at my door. He was very informative and showed me exactly what was wrong and how he would fix it. The price was right as well. I didn't feel at all like I was being ripped off. He did the work quickly and efficiently and left the area clean. I would definitely recommend Draincom for anyone needing any kind of plumbing work done. I will definitely phone them for any of my future plumbing needs.

I had a leaking pipe in my laundry room that required immediate assistance and everyone was willing and able to help me and had someone out to my house the same day! A lady by the name of Liz who took my call was very reassuring.

I am writing this on behalf of my elderly windowed mom. She was having a very large leak in the basement and god only knows how long the leak occurred. After my father passed she gave up on the household fixing. I finally managed to get myself down into the basement and saw the whole cold room was full of water damaging so many memories. I called several companies but was unable to get a quick response. I was getting the same answers after the storm we have been overbooked. Drain.com was on of the last companies we called and the very polite csr booked me a call for a sales tech within the week and I manages to get a evening appointment. Carol came out and advised me there was a foundation crack and the window in the cold room had to be fixed. Have me a price to fix the problem I didn't feel pressured at all when he was there to go ahead with the work. Took me a few weeks of further quotes and speaking with insurance company to see if there were any better prices and if the insurance would cover some of the cost. After various quotes Drain.com was the most reasonable and I felt like he knew what he was doing. We made our decision also based on the homestars reviews. Thank you drain staff for your work and your patience with my elderly mom. Both my mom and I very much appreciated everything your team did for us. Great company to use wouldn't have changed a thing.