Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from Simone B
    Rating: 5 out of 5
    Review left on 28 Dec 2012

    fix a leaky copper pipe in basement

    We had a leaky pipe in the basement, and needed a quick fix. We knew it was relatively simple, but we had no idea where to begin. We called waterworks and the owner Michael came within a few hours - it took him all of 15 minutes to cut the pipe, and replace it with a plastic section that worked like a charm. The only reason for the 9/10 is because the price seemed a little steep for the remedy ($360 including tax) for the relatively simple replacement. But to be fair I haven't done a search to see if that's the going rate). Michael was great and professional - a true enthusiast and expert at plumbing. A job very well done.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Dec 2012

    Drain Inspection

    Waterworks came to my business and inspected an issue we were having with our drain system. The found the problem and fixed it right away. No more worries about this drain anymore. They were kind, fast, and very efficient.

    Answer from pro:

    Hi Nechemia, Thank you for your review and we are very happy that we solved your drainage problem. We wish you and your business success and prosperity in 2013.Thank you from all of us at The Water Works Plumbing & Drains Inc.

    Reply created 8 Jan 2013
  • Review from Mark Wright
    Rating: 5 out of 5
    Review left on 20 Dec 2012

    Clean and repair drain.

    Called and got Michael to fix a badly clogged and leaky drain. The estimate was more than I wanted to spend to fix everything and he provided me with several options. He showed up on time, was courteous and worked to find an appropriate and affordable solution. What more could anyone ask for?

    Answer from pro:

    Hi Mark,thanks so much for your review and giving us the oppurtunity to serve you.We really appreciate it.All the best to you. Merry Christmas and Happy New Year! Thank you from all of us at The Water Works Plumbing & Drains Inc.

    Reply created 21 Dec 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2012

    Washer hose leak

    Micheal yucca came in this afternoon and helped me replace the hose at the back of my washer, he is very professional and nice. He did the job quickly. Excellent service!

    Answer from pro:

    Hi Stepanie,thank you for sharing your review and we are very glad you called us to solve your leaking issue. Merry Christmas and Happy New Year from all if us at Water Works Plumbing & Drain Inc.

    Reply created 20 Dec 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2012

    Had a leak in our upstairs bathroom

    Moved into our newly renovated house and expected everything to be in top notch condition. Was very distraught when we noticed our kitchen ceiling was dripping water whenever we showered upstairs. Called Waterworks based on the reviews here. We were lucky to have the boss come down, Michael. He located the source of the leak right away and was able to solder the pipe that was leaking behind our drywall. While he was there, he offered to look at any other plumbing issues in our house. Very happy with the service because it's exactly what we were hoping for -- on site fix right away. Was afraid of having them come without the necessary tools but that was not the case with Waterworks. Would definitely recommend them!

    Answer from pro:

    Hi Tuan, thanks for you your positive review.Most people really worry a lot when they have a plumbing or drain issue.When you hire us we really try alleviate that.Most problems are not as big as people project them to be(thank goodness) .Merry Christmas and Happy New Year! Thank you from all of us at The Water Works Plumbing & Drains Inc.

    Reply created 19 Dec 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2012

    Kitchen Faucet and sink repair

    The service I received today was phenomenal. Michael (Master Plumber) was on time, professional, courteous and the work that was done was excellent. Not only was it money well spent, I was left happy and feel confident to use this company for any future plumbing and drain work. I highly recommend WaterWorks!!

    Answer from pro:

    Thank you so much for this great review.I'm glad we were able to help you.It was a pleasure meeting and working for you and your family. Merry Christmas and Happy New Year, Michael Yuffa,The Water Works Plumbing and Drain Inc.

    Reply created 19 Dec 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2012

    Bathroom faucet replacement

    Excellent experience with WaterWorks! Todd was very helpful, professional, knowledgeable and friendly and took the time to complete the job properly. He was also very punctual and actually arrived a little early. The woman I booked the appointment with was also very friendly. I would use WaterWorks again!

    Answer from pro:

    Hi Kristen,thank you for your great review.We always try to be punctual(albeit sometime a little early)Thank You from all of us at The Water Works Plumbing and Drain Inc Merry Christmas And Happy New Year!

    Reply created 19 Dec 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2012

    changed shower cartridge and and push button diverter

    Another positive experience with Water Works. Michael arrived promptly and replaced the shower control valve and diverter. Will not hesitate to call them again and again!! Always professional- reviewed cost of repair before proceeding and left the work space clean. Nice to know that I have found a reliable plumber!

    Answer from pro:

    Hi Mary-Anne, thank you for allowing us to help you with your shower control. Thank you for your continued loyalty.We will always offer consistent high quality service that everyone appreciates. Thank You, Merry Christmas and Happy New Year! Michael Yuffa,The Water Works Plumbing and Drains Inc.

    Reply created 19 Dec 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Dec 2012

    Kitchen Sink Waste Trap and Bowl Replacement

    I've needed to address the pipes under my kitchen sink for some time, and kept putting off finding a plumber to come in. (I've never needed a plumber before, and was wary of calling one in without a strong personal recommendation.) Of course, I could only delay for so long, and I went on to HomeStars and picked the highest rated one for my area, which was WaterWorks. I called on Monday morning, and scheduled an appointment for Wednesday morning. Todd from WaterWorks arrived at the time promised, quickly evaluated the situation, gave me clear options for the job, and proceeded to do the work quickly, efficiently, and very conscientiously. He tested his work several times before he was satisfied that the job was done well (more concerned in fact than I was that the fittings were secure and that there were no leaks or moisture around the new fittings). And even if there are any issues in the future, WaterWorks guarantees their work for 12 months. I am indeed very satisfied with the work done, and genuinely regret taking so long to address the issue. Our sink now works perfectly, and it was both money and time well-spent.

    Answer from pro:

    Hi Mark,go easy on yourself.Many people wait much longer to get repairs done.Sometimes we see major water damage and the like.But we are glad we were able to help you.By the way thanks for your business and giving this review. Thank You from all of us at The Water Works Plumbing and Drain Inc Merry Christmas And Happy New Year!

    Reply created 20 Dec 2012
  • Review from alan
    Rating: 5 out of 5
    Review left on 14 Dec 2012

    waterline leak

    very friendly service, fast work and I don't have a leak anymore called at 12.30pm and were here by 1.would highly recommend them to family and friends prices were very competitive and service was out of this world tyvm

    Answer from pro:

    Hi Alan, You can alway bet on us that we will provide the best in service!Thanks for sharing your review and your business! Thank You from all of us at The Water Works Plumbing and Drain Inc Merry Christmas And Happy New Year!

    Reply created 20 Dec 2012
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