Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2254)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2010

    Plumbing

    Our elderly parents' basement flooded, and the insurance company wasn't very responsive. We found Waterworks online, and they were responsive, honest, sympathetic and respectful. They were wonderfully patient in explaining the situation, and helped walk us through what needed to be done to speed the insurance process along. Absolutely wonderful to work with - would highly recommend!!

    Answer from pro:

    Hi Karoline; Excellent compliments. We really apprciate this and thank you for calling on us. Any other questions or concerns please feel free to call me at Water Works. Thanks from all of us at Water Works Plumbing and Drain

    Reply created 2 Nov 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2010

    Blogged kitchen sink

    The job done by Michael was exceptional. He arrived on time, and finished the job in less than hour. I would recommend this company to everyone. Thank you very much.

    Answer from pro:

    Hi Linh; Thank you very much for your review. We appreciate your confidence in us that we show up on on time and do the work that is only required or requested. You now know that you can count on us to take care of your plumbing questions or concerns in the future. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 2 Nov 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2010

    Water filter installation

    He was on time and very quick. More important he did a great job on installing the filter. He did the installation at my parents place too few months ago. In general, we are very satisfied with the service.

    Answer from pro:

    Hi Nas; It is really nice working for you and your family.You folks made a great decision putting in a water filtration system. You will have the best quality water that anyone can get. We look foward to being there in the future should you need us. Thank you from all of us at Water Works Plumbing and Drain

    Reply created 28 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2010

    Snaking drains and cleaning out clog

    We reviewed Homestars to make a decision for a Plumber and are so happy we did. We called Water Works, made an appointment for the next day, received a call to let us know exactly when the Plumber was coming, and he was right on time. Michael was pleasant, courteous, knowledgeable, and I felt well taken care of by his service and professionalism. I definately recommend this company and will use them again when needed.

    Answer from pro:

    Hi Marian, We are so glad that you called us as well and that we were able to fix your drain problem at minimal cost.It was gratifying to read your review that you were pleased with our service. Call on us at any time that you have any a question or need us. Thank you from all of us at Water Works Plumbing and Drain

    Reply created 28 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Oct 2010

    rebuild 2 tub faucet and install tub faucet

    My husband tried to fix this after I threatened him so he called in Water Works and tjhey fixed the problem. Great service!! I would recommend this swervice to anyone. The service was impressive, especially on a Sunday

    Answer from pro:

    Hi Mary M; Thank you for your review. It was really a pleasure working for you and your family and we were glad that we were able to come out quickly and resolve your plumbing issues. Thank you from all of us at Water Works Plumbing and Drainr

    Reply created 25 Oct 2010
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 23 Oct 2010

    Basement drains

    I requested a quote from waterworks for some basement drain work. Scheduling was quick and the customer service provided by Michael and Jean was great. Michael called to resolve some issues I had with the original quote and worked hard to ensure all my concerns were addressed.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Oct 2010

    toilet repairs

    The service was prompt...same day and very friendly. The job was done quickly and our service man Michael was very nice. I would highly recomend calling this company. Thanks to Jean in the office...she was great!

    Answer from pro:

    Hi The Purdie's Thank you for your review. It was nice meeting with you and taking care of your plumbing needs. Thank you from all of us at Water Works Plumbing and Drain

    Reply created 25 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2010

    drain and faucet

    Hi everybody, I discovered a problem with my bathroom sink and called promptly. Jean said she'd have an answer about service within 10 minutes. I got a call-back within ten minutes(that's really good). The gentleman (Mike) actually showed up earlier than I was told (that's really good). Mike is Very Professional. He offered a quick assessment of problem. He had all materials on hand (so no waiting, that's great!)Fantastic service! I am very pleased with everything that happened this evening! Usually plumbers are given a bad rap....not tonight! Not with Waterworks. Thank you Mike, Jean and Waterworks! Bill Bistak

    Answer from pro:

    Hi Bill at Overlea Blvd; Thank you for your kind words and great review. We were very pleased to read your review. Please keep Water Works in mind as your plumbing and drain service provider. Thank you from all of us at Water Works Plumbing and Drain

    Reply created 25 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2010

    Extremely blocked kitchen drain

    Dear Everyone at Waterworks, Thank you very much for saving the day. You guys were great and came in on the holiday Monday. My kitchen drain was blocked up and Michael gave me a firm, upfront quote which was very reasonable. Even though there was a lot more work involved, he never increased his quote and remained calm all the way through the call. Clearly, these guys are very professional and have integrity. I would highly recommend and use them again. Thank you very much from BK and Family.

    Answer from pro:

    Hi BK and Family; Thank you very much for thinking of us. It was a pleasure working for you. Please keep us in mind for any future work that you may have. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 25 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Oct 2010

    Dishwasher removal and installation

    What sets Waterworks apart for me is the customer service. After my initial call, they follow up to confirm details and give me a 2-hour service window. They were right on time with the service call, the plumber was friendly and they were in and out quickly. I'll be using them again if we have any issues with other appliances or pipes.

    Answer from pro:

    Hi Mike; Thank you for your kind works and letting the Homestar readers know about the service we provide. We will be pleased to assist you with any future plumbing or drain issues that you may have. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 18 Oct 2010
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