Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2254)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2010

    Kitchen tap repair

    Very quick turnaround from service request to showing up and fixing my tap. Price was fair and work was done well and explained properly. Thanks again for the efficient service. Will definitely use again.

    Answer from pro:

    Hi Paul; Thank you for your review. We appreciate your business and please feel free to give us a call at any time. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 4 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2010

    New faucets

    When I called, I was just expecting an estimate, but George said he came to work, and that he did, installing new faucets and taps in 2 locations in my house. He worked quickly and neatly, and was very friendly to my pets.

    Answer from pro:

    Hi Judith; Your review was most apprecited by Waterworks. We are always ready to serve our customers as our trucks are fully stocked and ready to solve your problems. Thank you for using us and we look forward to serving you in the future. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 29 Sep 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2010

    Problematic plugged drain

    Lived in a more than 50 year old home. Had problem with plugged drain which sometimes goes away but this time it didn't. Wanted some professional and expert work done. Set-up an appointment and Michael was on my door. Very professional, clean and upfront pricing. Very happy with the work done.

    Answer from pro:

    Hi Anthony; Thank you for taking the time to do this review. We appreciate you inviting us into your home and giving us your plumbing job. We give our customers the upfront pricing so they are not blindsided and they are able to make an informed decision. Please keep us in mind for any future plumbing and drain issue problems. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 29 Sep 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Sep 2010

    blocked drain

    Definitely recommend Water Works. George is the best. I called Waterworks on Wednesday afternoon and they arrived promptly at 10am the next morning. George is lovely, clean, courteous and polite. He fully explained what he was going to do and asked me for any preferences that I might have. The drain was blocked deep into the back wall and he proceeded to snake the drain being very careful to put the protective housing on the snake so as to not damage the floor. The best plumbing experience I have ever had. I wish I had used them years ago.

    Answer from pro:

    Hi Susan; Thanks for the wonderful review and your business. We always let the customer know what plumbing jobs we will be doing and the cost in advance. Please keep us in mind as your plumbing and drain service provider in the future. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 29 Sep 2010
  • Review from Corey W
    Rating: 5 out of 5
    Review left on 25 Sep 2010

    Kitchen Drainpipe Repair

    I recently tried to replace the plumbing underneath my Kitchen sink myself. While hacksawing my way through a copper pipe, I accidentally cut a little into the hot water pipe. Tried plugging it but was unable to do so. Called Waterworks and Jean was awesome on the phone. Very friendly and helpful. When George came he was patient, understanding and also extremely friendly. Knew exactly what he was doing to repair the problem and was done quickly and efficiently. I'm very satisfied with the overall experience with this company. I felt the price was a little high but I have not had to use a plumber before so I expect it's pretty normal. I would defiitely use Waterworks again!

    Answer from pro:

    Hi Corey; Thank you for your review. We appreciate your business.If you read other reviews of our competitors you will notice our fees are in line with theirs. As we say quality does not cost,it really pays. We truly stand behind all of our work and our customers. Your decision to use us was a wise decision. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 29 Sep 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2010

    repair leaky 1/2 inch copper pipe

    George was friendly, courteous, efficient and thorough. He arrived right on time, no waiting. Not only did he repair the problem quickly he rectified the unsightly work done by the original installer. I will definitely use this service again.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2010

    Dishwasher Installation

    Called on a Monday and got an appointment for the Wednesday.....Excellent service, very professional, on time!! Would definately recommend to others! Thank you Michael, your awesome service and Knowledge was very much appreciated!!

    Answer from pro:

    Hi Jennifer; Thank you for your review and kind words. We appreciate you calling us for this job. Thank you in advance for any referrals to your family and friends. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 27 Sep 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2010

    Toilet Repairs done back in May 2010

    My toilet had a leak issue and a part was installed back in May 2010. The toilet since has been working just fine. However, recently the flapper was not fitting and closing off as it should. Michael came in and warrantied the repair and fixed it quickly and with no charge. This customer is very appreciative and will recommend business to family and friends.

    Answer from pro:

    Hi David; Thank you for letting the community know that we stand by our word and warranty our work. Do keep us in mind and we would be glad to do any plumbing repairs for you. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 22 Sep 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2010

    Replacement of tap in kitchen sink

    Very cool to be greeted by the smiling guy you've seen earlier in the day on the Waterworks website! Just as friendly and helpful as you would hope. He diagnosed the problem quickly and not only fixed it well, but provided excellent advice on some other plumbing issues in my house. I love my new tap - and want to thank Waterworks for a great service experience!

    Answer from pro:

    Hi Ellen; It was really nice meeting with you on Monday.I am glad that you apppreciated our good service and we are always ready whenever you should need us. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 22 Sep 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2010

    Toilet leak repair

    Micheal was very corteous ans staight-forward. He outlined the problem and provide a few options. He fixed the problems and also pointed out other issues that were causing problems. All in all, excellent customer service and prompt and clean repair work.

    Answer from pro:

    Hi Ramesh; Thank you very much for using our services. I really enjoyed working for you yesterday. Do not forget to fix that hot water problem before it gets bigger. All the best to you and your family. Thank you from all of us at Waterworks Plumbing and Drain

    Reply created 22 Sep 2010
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