City Wide Group Inc

Rating: 4.8 out of 5

City Wide Group Inc reviews (366)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2016

    Repair outdoor plumbing

    I am extremely satisfied with the work done to repair my outside pipes. The crew was customer friendly. My plumbing is now working beyond my expectations and I would recommend City Wide to anyone seeking assistance. My initial contact with Harry of the company was a good one & he ensured the work was done quickly and he addressed all needs. Thanks City Wide Group!!!! Patricia in Ajax
  • Review from Customer of City Wide Group Inc
    Rating: 3 out of 5
    Review left on 27 Nov 2016

    It's over 2 months and work is not compled yet - Completed after 3 months

    Deinstall of my deck is still outstanding Regret the decision of hiring this company Poor management communication Lack of customer service Tired of follow ups Poorly written contract purposely didn't mention anything about cement and wanting to charge me extra for replacing the cement they took out ---- I must admit after posting this review Chris the owner contacted me and completed the job in a week time frame. I should have dealt with him from the beginning. Chris has been fantastic and went above and beyond and took care of everything that was outstanding.

    Answer from pro:

    Thank you very much your review. We apologize that things may have gotten off the wrong foot. I'm happy we were able to rectify all issues, and that you are now pleased with the result and with out company. We greatly appreciate it!

    Reply created 9 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2016

    Waterproofing and sump pump

    Excellent workmanship. Very good clean up job after the job was completed. The job was completed in a timely manner, workers were very punctual and hardworking. The foreman of the crew, Peter, was very professional and an excellent supervisor. I was nervous at first but once the estimator Casey and foreman Peter spoke to me, I felt reassured and in good hands. The project was completed in the best way possible, steadily working and the crew took pride in their work.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2016

    Waterproofing Foundation

    City Wide is an excellent company who offered us a competitive rate and did the job in a quick and professional matter. They go above and beyond other companies with customer service, even to the point the sales associate who sold they job came back twice to make sure we were happy and everything was going smooth. I would highly recommend them to anyone.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2016

    Exterior brick work

    City wide did work at my elderly parents place. We met with Chris and he was a man of his word. He came in and wanted to make things right and made sure that we were satisfied.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2016

    Underpin, waterproof

    We were impressed from the start with how respectful, hardworking and tidy Jacob and Mark were. They were very polite with our neighbours as they had to interact with them frequently in our shared driveway. Each day we came home all of their tools were neatly arranged in the basement. When they borrowed the hose, it was perfectly coiled on the deck when they returned it. The work in the basement was very precise and impressed the inspector when he came to take a look. We are very happy with the finished product as we know the drains, the foundation and the floor are all in excellent condition.
  • Review from Kathy H
    Rating: 5 out of 5
    Review left on 18 Oct 2016

    Waterproofing exterior wall and pouring new concrete pad

    We had great experience working with Alex V from City Wide, who came as a referral from a reputable plumbing company. Reasonably priced, high quality work and responsive to our questions. They were timely with completion and respected our property and dealings with neighbors. Would highly recommend them to anyone, including family and friends. I appreciate their life time guarantee on their work, which gives us assurance on quality.
  • Review from Constantin
    Rating: 5 out of 5
    Review left on 17 Oct 2016

    Parging

    Excellent job. They were competitive in pricing and went well beyond to deliver a great job. The work was done very promptly and they did an excellent job cleaning up the job site. Overall, the service was excellent. Thanks to Chris and his team.
  • Review from Customer of City Wide Group Inc
    Rating: 5 out of 5
    Review left on 21 Sep 2016

    Water blocked

    They knew what they were doing, and didn't waste anytime. They worked hard and quickly and explained the process well. The guys were very curtious to the neighbour, and got out of the way whenever asked. Clean up was good
  • Review from Sharon Pollock
    Rating: 5 out of 5
    Review left on 2 Sep 2016

    Water proofing basement

    Excellent job and follow up. Team has always been professional and NO surprises. They stand by their work, reassuring to know you can reach out to City Wide anytime and they will respond. I will continue to refer my friends to City Wide. Professional, knowledgeable and affordable.