City Wide Group Inc

Rating: 4.8 out of 5

City Wide Group Inc reviews (366)

  • Review from Customer of City Wide Group Inc
    Rating: 1 out of 5
    Review left on 12 Oct 2021

    Lazy, unresponsive

    Took a month to do two days work with my yard a giant mud hole the whole time. Then left all the equipment in my yard for two weeks so i couldn't landscape before winter. Never responded to pleas to clean up. Look elsewhere.
  • Review from Customer of City Wide Group Inc
    Rating: 5 out of 5
    Review left on 26 May 2021

    Waterproof basement

    Awesome job. The job was done in less than a day. The crew was professional and cleaned up afterwards. I would highly recommend this company in future. Thank you very much CityWide.

    Answer from pro:

    Hi there, thank you for the kind review! We're glad we were able to assist with your restoration needs!

    Reply created 27 May 2021
  • Review from Paul Khan
    Rating: 5 out of 5
    Review left on 14 May 2021

    Basement waterproofing and leak fixing

    I am extremely satisfied with this Company. Tony answered my email within the first day then did a thorough inspection of the leaking basement. He offered various choices for a partial fix or having the whole basement waterproofed. I went with the latter. The four workers that came worked continuously. They were polite and gave me choices as to which shrubs should be kept verses the ones to be removed. After the work was completed, they cleaned the site thoroughly and actually relayed the bricks better than it was previously. I have rarely seen such professionalism amongst construction workers.

    Answer from pro:

    Hi Paul, thank you for the kind review! We're glad we were able to assist with your restoration needs!

    Reply created 17 May 2021
  • Review from helen brown
    Rating: 5 out of 5
    Review left on 15 Apr 2021

    Foundation crack

    What happens if there is an issue with the job? City Wide came back and redid the complete job to the meet the specific details of the contract. It required digging down to the footings to repair the crack in the foundation. I was totally impressed with their efforts to provide complete customer satisfaction. I would highly recommend them!

    Answer from pro:

    Hi Helen, thank you for the kind review! We're glad we were able to assist with your restoration needs!

    Reply created 19 Apr 2021
  • Review from Steve Greenberg
    Rating: 5 out of 5
    Review left on 22 Mar 2021

    Basement Waterproofing

    I had a wet basement so I looked her for the top waterproofing companies in toronto. City wide group was by far the most responsive and professional. They gave me a competitive waterproofing estimate compared to others. Chris took care of my project and was in and out cleanly as promised. Thansk!

    Answer from pro:

    Hi Steve, thank you for the kind review! We're glad we were able to assist with your restoration needs!

    Reply created 23 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Mar 2021

    L6S2V1

    had a crack in the foundation came and looked at it and explained in detail what was going to be done .job was completed in a day. Did an excellent job and the clean up was like they had never been and excavated.

    Answer from pro:

    Thank you for the kind review! We're glad we were able to assist with your restoration needs!

    Reply created 9 Mar 2021
  • Review from dale grewal
    Rating: 5 out of 5
    Review left on 16 Feb 2021

    Basement Waterproofing

    I came to know of The City Wide Group through internet search. I contacted them for a quote to externally waterproof the back and the two sides of my house. Alex Vieira, their project manager visited me to provide with a quote. I was very impressed with his genuine sincerity in answering the questions. He gave me a very good price and guaranteed quality work. I decided to go with the project. The crew were wonderful, dedicated and punctual. They completed the waterproofing work and restored the surrounding area in original condition. I was pleasantly surprised at the completion of the project and clean-up. Alex was prompt in answering questions throughout. I would highly recommend Alex and his team at The City Wide Group. Dale Grewal

    Answer from pro:

    Hi Dale, thank you for the kind review! We're glad we were able to assist with your restoration needs!

    Reply created 17 Feb 2021
  • Review from Donna Parker
    Rating: 5 out of 5
    Review left on 16 Dec 2020

    Foundation Crack

    About two weeks after closing the deal on my home, I discovered a crack in the foundation which allowed water to leak into the basement whenever it rained or snow melted. I contacted City Wide for a free quote. Tony came to my home and provided an onsite quote. He was very professional, did a thorough inspection of the area and took measurements and explained everything to me. I also contacted two additional companies but decided to go with City Wide Group as Tony was very professional and thorough and I was most comfortable with him. The repair was done by Carl and Carl (Father and Son team). They were very professional, they arrived on time, showed me stages as the job was being done so I could take pictures and completed the job in 1 day!!. I could not have asked for a better team. They made me happy!!! Thank you, Tony, Carl and Carl. I have recommended City Wide Group to a friend and will continue to do so. Donna Parker

    Answer from pro:

    Hi Donna, thank you for the kind review! We're glad we were able to assist with your restoration needs!

    Reply created 29 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2020

    Foundation crack repair

    City Wide Group was hired to fix a crack in our house foundation wall which allowed water to enter our basement. Their Project Manager, Foundation Specialist Alex provided an on-site quote. He was very courteous and explained in detail what they would do to fix the crack. Alex has high integrity and professionalism. He takes pride and responsibility in his work and treats the customer nicely. When the job went ahead, two guys dug the hole and performed the repairs in about 5 hours. Alex returned another day to collect payment and to give us the Certificate of Guarantee. If ever needed again I would hire City Wide Group.

    Answer from pro:

    Hi Ray, thank you for the kind review! We're glad we were able to assist with your restoration needs!

    Reply created 2 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2020

    Basement waterproofing

    We contacted City wide group to waterproof almost all of the perimeter of my parents home. Since Day one Alex has been great! He came out to take a look and offered us a competitive price compared to other companies. He was professional, and extremely knowledgeable and answered all our questions. His crew came out and completed the job in 3 working days. They did an outstanding job! They were punctual, friendly and professional. Highly recommend Alex and his team at City Wide Group. Thanks! Franca & Adolfo

    Answer from pro:

    Hi Franca, thank you for the kind review! We're glad we were able to assist with your restoration needs!

    Reply created 2 Dec 2020