Barbeque Pro Inc.

Rating: 4.9 out of 5

Barbeque Pro Inc. reviews (582)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Oct 2017

    BBQ cleaning

    Our BBQ was In need of a cleaning. We have used the BBQ for two years and this was the first time it had been cleaned.

    Answer from pro:

    Thanks for leaving your thoughts! We look forward to seeing you next year!

    Reply created 16 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2017

    BBQ cleaning

    I have used BBQ Pro for the past 8 years with 3 different Weber BB's. They respond, to email or phone promptly, find a time that is convenient for me, arrive on time and bring all their equipment and supplies and get to work. Their associates do an excellent job and leave my BBQ looking like new having removed a seasons collection of grime. I can recommend them enthusiastically and honestly, and look forward to many more years of their help. John D. Crawford Toronto

    Answer from pro:

    Thanks J.D! We appreciate you taking the time to leave your thoughts. It's been our pleasure restoring your Weber every year, we look forward to seeing you at your next appointment!

    Reply created 10 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2017

    BBQ cleaning

    I came home to my BBQ looking and working like new. Floyd did an amazing job. Worth every penny. I couldn't of done that myself- the wife was right....again. :) Thanks guys.

    Answer from pro:

    Thanks Dean! We will let Floyd know he did an amazing job. We look forward to seeing you next Summer!

    Reply created 10 Oct 2017
  • Review from Cheri Carpenter
    Rating: 5 out of 5
    Review left on 28 Sep 2017

    BBQ

    They are so honest, they recommended that my cheaper BBQ be replaced rather than serviced. No every company is this ethical anymore. This saved me money at their expense. Definitely trustworthy.

    Answer from pro:

    Hi Cheri, thank you for your kind words. Occasionally we do come across BBQ's where it's not worth cleaning. It's always been our policy to recommend a new BBQ purchase when this happens, even if we lose the job. We would rather build a lasting business relationship than a once-off service that leaves a bad taste in your mouth. We also have sales representatives that are more than happy to walk you through process of buying a new BBQ to make sure you're getting a BBQ with the best construction and amount of cooking space. We look forward to seeing you at some point in the future.

    Reply created 29 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Sep 2017

    BBQ Cleaning and Repair

    Their Technician (Logan) was very thoughtful, efficient and accommodating. The results were great! I will certainly use Barbecue Pro again!

    Answer from pro:

    Thanks for your kind words Jamie! We will let Logan know he did an awesome job. We look forward to seeing you at your next appointment!

    Reply created 25 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2017

    BBQ cleaning

    Everything was very professional. Logan arrived at the stated time. There was no need for me to be there. The bbq was cleaned and tested. Works fine again. Ready for winter grilling.

    Answer from pro:

    Thank you for leaving us your comments Peter! We will let Logan know he did a great job, enjoy your Winter grilling!

    Reply created 25 Sep 2017
  • Review from Lakis Faragitakis
    Rating: 5 out of 5
    Review left on 12 Sep 2017

    BBQ Cleaning

    The work on my BBQ today was perfect. I am an avid BBQ user, and try to utilize it year round. As a result, my BBQ gets a lot of use, and looks beat up quickly. The tech did an outstanding job. I feel my BBQ was restored to its original condition.

    Answer from pro:

    Thanks for the review LF! We're happy we were able to impress you with our service. We look forward to seeing you again soon!

    Reply created 25 Sep 2017
  • Review from Dave MacKay
    Rating: 5 out of 5
    Review left on 15 Aug 2017

    Cleaned Weber Genesis 310 BBQ

    Cleaning the BBQ is an unpleasant, messy job. As a result, I only give it a thorough cleaning every few years. Rather than do it myself, I called around for a service to clean my BBQ this year. I chose Barbeque Pro based largely on the positive reviews I saw. The price was $169 for my Weber Genesis 310. With tax, that brought the total cost to just over $190. I booked an appointment and was given a date about 4 weeks out. After 2 weeks Barbeque Pros called to see if I would like to have it done sooner since they had had a cancellation. I said sure, and their technician, Tim, came the next day. Tim is a polite, personable man. He spent about 2 1/2 hours cleaning my BBQ. It may not look just like new, but it's as close as is humanly possible. I was very pleased with the job he did. I've already recommended Barbeque Pros to a friend.

    Answer from pro:

    Thanks for your kind comments Dave! We will let Tim know he did an awesome job on your Weber. It was a pleasure cleaning and restoring your BBQ, we look forward to seeing you at your next appointment.

    Reply created 15 Aug 2017
  • Review from Richard Rotman
    Rating: 5 out of 5
    Review left on 14 Aug 2017

    Totally professional

    Every year I receive a call from Barbecue Pro gently reminding me it's been a year since last cleaning. Then I go out and look at my BBQ and am reminded what a necessity this is for good cooking. Probably should do it more often. It's so dirty and grimy. The team arrives on time and professional looking and gets to work. When they are done I am embarrassed at how great it looks. Like new. A terrific job. I recommend this service without reservation. Been with them for a long time. It's also very good value for the cost--well priced.

    Answer from pro:

    Thanks so much for leaving us your thoughts Richard! It's been our pleasure cleaning your BBQ every year. We look forward to seeing you next year, happy grilling!

    Reply created 15 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2017

    BBQ cleaning

    Excellent work- have used their service for years and I keep coming back. Keeps my grill looking as good as new. Highly recommend their services.

    Answer from pro:

    Thanks for your kind words Dimitri! Thank you for your continued patronage throughout the years! We'll see you at your next appointment.

    Reply created 26 Sep 2017
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