Barbeque Pro Inc.

Rating: 4.9 out of 5

Barbeque Pro Inc. reviews (585)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2017

    Cleaning of gas BBQ

    Easy to book an appointment. Thorough cleaning and testing by the technician. Worth every penny. Our Napoleon BBQ looks like new.

    Answer from pro:

    Thanks for your kind words Bob! We're thrilled your Napoleon looks brand new, see you at your next cleaning!

    Reply created 26 Oct 2017
  • Review from Tony Wong
    Rating: 5 out of 5
    Review left on 25 Oct 2017

    My Weber Genesis looks like new!

    I've had my Weber Genesis for almost 7 years and had never had it cleaned or serviced but noticed that it took a little longer to light than usual. Sent an email to Barbeque Pro and they responded within a few hours and we set up a date. The technician was already halfway done by the time I got home. He had taken apart the grill and cleaned/was cleaning every nook and cranny. The entire process took just under 2 hours and he made sure to clean up the work area (my back yard) before leaving. My grill now looks like it did when I first got it and works better than ever. I could not be more pleased and would highly recommend Barbeque Pro.

    Answer from pro:

    Thanks for taking the time to leave us your thoughts Tony! We're really happy we were able to impress you with our service. We look forward to seeing you again next year!

    Reply created 25 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2017

    BBQ Cleaning and Restoration

    These guys were amazing, they took apart the entire BBQ, cleaned grill with a grinding device, special de greasers and made my Bbq look better than the day I bought it!!

    Answer from pro:

    Joe it was our pleasure! We're thrilled you were impressed with our service. We look forward to seeing you next time!

    Reply created 23 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Oct 2017

    BBQ cleaning

    Our BBQ was In need of a cleaning. We have used the BBQ for two years and this was the first time it had been cleaned.

    Answer from pro:

    Thanks for leaving your thoughts! We look forward to seeing you next year!

    Reply created 16 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2017

    BBQ cleaning

    I have used BBQ Pro for the past 8 years with 3 different Weber BB's. They respond, to email or phone promptly, find a time that is convenient for me, arrive on time and bring all their equipment and supplies and get to work. Their associates do an excellent job and leave my BBQ looking like new having removed a seasons collection of grime. I can recommend them enthusiastically and honestly, and look forward to many more years of their help. John D. Crawford Toronto

    Answer from pro:

    Thanks J.D! We appreciate you taking the time to leave your thoughts. It's been our pleasure restoring your Weber every year, we look forward to seeing you at your next appointment!

    Reply created 10 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2017

    BBQ cleaning

    I came home to my BBQ looking and working like new. Floyd did an amazing job. Worth every penny. I couldn't of done that myself- the wife was right....again. :) Thanks guys.

    Answer from pro:

    Thanks Dean! We will let Floyd know he did an amazing job. We look forward to seeing you next Summer!

    Reply created 10 Oct 2017
  • Review from Cheri Carpenter
    Rating: 5 out of 5
    Review left on 28 Sep 2017

    BBQ

    They are so honest, they recommended that my cheaper BBQ be replaced rather than serviced. No every company is this ethical anymore. This saved me money at their expense. Definitely trustworthy.

    Answer from pro:

    Hi Cheri, thank you for your kind words. Occasionally we do come across BBQ's where it's not worth cleaning. It's always been our policy to recommend a new BBQ purchase when this happens, even if we lose the job. We would rather build a lasting business relationship than a once-off service that leaves a bad taste in your mouth. We also have sales representatives that are more than happy to walk you through process of buying a new BBQ to make sure you're getting a BBQ with the best construction and amount of cooking space. We look forward to seeing you at some point in the future.

    Reply created 29 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Sep 2017

    BBQ Cleaning and Repair

    Their Technician (Logan) was very thoughtful, efficient and accommodating. The results were great! I will certainly use Barbecue Pro again!

    Answer from pro:

    Thanks for your kind words Jamie! We will let Logan know he did an awesome job. We look forward to seeing you at your next appointment!

    Reply created 25 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2017

    BBQ cleaning

    Everything was very professional. Logan arrived at the stated time. There was no need for me to be there. The bbq was cleaned and tested. Works fine again. Ready for winter grilling.

    Answer from pro:

    Thank you for leaving us your comments Peter! We will let Logan know he did a great job, enjoy your Winter grilling!

    Reply created 25 Sep 2017
  • Review from Lakis Faragitakis
    Rating: 5 out of 5
    Review left on 12 Sep 2017

    BBQ Cleaning

    The work on my BBQ today was perfect. I am an avid BBQ user, and try to utilize it year round. As a result, my BBQ gets a lot of use, and looks beat up quickly. The tech did an outstanding job. I feel my BBQ was restored to its original condition.

    Answer from pro:

    Thanks for the review LF! We're happy we were able to impress you with our service. We look forward to seeing you again soon!

    Reply created 25 Sep 2017
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