Barbeque Pro Inc.

Rating: 4.9 out of 5

Barbeque Pro Inc. reviews (582)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2016

    BBQ cleaning and repair

    Broil Mate BBQ repair and cleaning. BBQ was very old and needed repair as gas was leaking. 1st visit was assessment of why gas was leaking (needed burner replacement) and cleaning. 2nd visit was installation of new burner (and starter) BBQ has now being working extremely well for 1 month. We are very pleased!

    Answer from pro:

    Thanks for the kind words Eric! We're glad your Broil Mate is in good working condition now. We look forward to seeing you next year!

    Reply created 2 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2016

    BBQ cleaning

    These guys are amazing! Floyd was my tech and he did an excellent job. Very professional, super hard working. I will use this service again for sure. Well worth the money my BBQ looks like new!

    Answer from pro:

    Thanks for the amazing review Rochelle! I will pass on the kind words to your technician Floyd. We look forward to seeing you next year!

    Reply created 2 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2016

    bbq cleaning

    The job started with some big scheduling glitches. My emailed complaint was dealt with swiftly and very satisfactorily. 10 stars for customer service. The technician who came to clean the bbq was extremely thorough, bringing the grill back to mint condition. Very professional.

    Answer from pro:

    Thanks for the kind words Reni! Glad we were able to deliver some great customer service and get your BBQ restored to mint condition. See you next year!

    Reply created 28 Oct 2016
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 22 Oct 2016

    Fireplace repair = Gas leak

    Had BBQ Pro come to repair my fireplace two weeks ago This am had to call Enbridge due to the odour of gas. Enbridge determined that work was done by a non certified gas tech and there was a severe gas leak I would not recommend this service as I was extremely lucky that nothing major occured

    Answer from pro:

    Hi Jeff, would you be able to contact us at help@barbequepro.com. We only employ licensed gas technicians to do gas work, we would like to find out more about this.

    Reply created 6 Dec 2016
  • Review from Tina Mazzuca
    Rating: 5 out of 5
    Review left on 30 Sep 2016

    Barbeque cleaning

    Had my BBQ cleaned ...by Barbeque Pro. The technician was friendly and did a great job.He cleaned everything up and left everything the way he found it.He seemed to know what he was doing and worked efficiently.I will use them again and will refer them to others.

    Answer from pro:

    Hey thanks for the awesome review Tina! We look forward to seeing you again.

    Reply created 4 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2016

    Barbecue cleaning and fixing

    Barbecue Pro do great work. I have used them twice and both times the technicians did a thorough and detailed job.

    Answer from pro:

    Thanks for the awesome review! We look forward to seeing you many more times!

    Reply created 23 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2016

    Webber BBQ clean, fantastic result.

    This is the second time that Barbecue Pro has cleaned my Webber and both times the results have been nothing short of amazing, the inside of the BBQ actually sparkles. Matthew, the technician, did the work both times, he is very personable and goes about his business in a professional way. There was a bit of confusion over the appointment but Jon responded with a very agreeable arrangement by waiving the cost. I did not expect that level of generosity but it was the perfect customer service recovery. I would recommend Barbecue Pro to anyone without question. We are moving further west of the GTA next year and will be hoping I can persuade them to travel a bit further!

    Answer from pro:

    Thanks so much for leaving us a review Paul. We take a lot of pride in providing outstanding customer service to our customers. If we make a mistake, we own up to it and we make it right, end of story. We look forward to seeing you at your next home!

    Reply created 23 Sep 2016
  • Review from Joy
    Rating: 5 out of 5
    Review left on 23 Sep 2016

    Bbq cleaning

    My bbq is brand new again!! I booked the apt online (super easy) and boom they were there the next day!!!

    Answer from pro:

    Thanks for the amazing compliment! We try to make scheduling as easy as possible for our customers whether it's through barbequepro.com or over the phone. We look forward to seeing you again!

    Reply created 23 Sep 2016
  • Review from Customer of Barbeque Pro Inc.
    Rating: 5 out of 5
    Review left on 21 Sep 2016

    Barbecue Pro is the Best

    Setting up the appointment was so easy and the efficient, as was the visit the following day. My barbecue did not require a repair, and the thorough cleaning made it operate again and look like new. The follow-up has been great and I have already recommended them to my next-door neighbor.

    Answer from pro:

    Thanks for the excellent review! So happy to hear that your barbeque is running great again. We look forward to seeing you at your next appointment.

    Reply created 23 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2016

    weber bbq clean

    I have my bbq clean every other year. I am a very satisfied, happy Customer at all times.Thank you for a very good service.

    Answer from pro:

    We're thrilled that you're happy with our service! See you soon!

    Reply created 22 Sep 2016
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