Barbeque Pro Inc.

Rating: 4.9 out of 5

Barbeque Pro Inc. reviews (579)

  • Review from Customer of Barbeque Pro Inc.
    Rating: 5 out of 5
    Review left on 16 Jul 2024

    BBQ cleaning in Muskoka

    I had this company clean our six burner Weber in Toronto and they did a fantastic job. They did such a good job that I arranged for them to come out to our cottage. All I can say is the quality of the work is outstanding and the end result is fantastic, one of my sons in law said it looks like a new BBQ and it does even though it is probably 20 years old. I would highly recommend this company.

    Answer from pro:

    Thank you so much for your wonderful review and for trusting us with your BBQ cleaning needs both in Toronto and at your cottage in Muskoka. We are thrilled to hear that our team did a fantastic job and that your Weber BBQ looks like new again, despite its age of 20 years! It's always rewarding to know that our efforts have made such a positive impact. We truly appreciate your recommendation and your kind words about the quality of our work. If there's anything else we can do for you or if you have any further questions, please feel free to reach out to us. We're here to assist. Thank you once again for choosing us and for sharing your experience!

    Reply created 19 Jul 2024
  • Review from Customer of Barbeque Pro Inc.
    Rating: 5 out of 5
    Review left on 15 Jul 2024

    Barbecue cleaning

    Very good cleaning, Pedro and Shane are very good technician. Very polite, on time and leave the place clean on their departure. Barbeque pro clean my Barbeque since many years and it still look like new even if it is more than 15 years.

    Answer from pro:

    We are truly grateful for your kind words and continued trust in our services. Pedro and Shane will be delighted to hear that you found them to be excellent technicians—polite, punctual, and thorough in their work. It's wonderful to hear that your barbecue still looks like new even after 15 years! We take great pride in providing effective cleaning services that leave our customers satisfied. Thank you once again for being a valued customer and for sharing your positive experience with us.

    Reply created 19 Jul 2024
  • Review from Customer of Barbeque Pro Inc.
    Rating: 5 out of 5
    Review left on 14 Jul 2024

    Bbq cleaning

    Great service and a job well done. Bbq looks and works by like new. Very, very pleased with the results I would definitely recommend to others. Excellent work

    Answer from pro:

    Thank you so much for your glowing review! We're thrilled to hear that you're pleased with the BBQ cleaning service and that your BBQ looks and works like new again. Your recommendation means a lot to us! If you ever need our services again or have any questions, please don't hesitate to reach out. We're here to help. Thanks once more for choosing us!

    Reply created 19 Jul 2024
  • Review from Customer of Barbeque Pro Inc.
    Rating: 5 out of 5
    Review left on 11 Jul 2024

    BBQ ckeaning

    Very satisfied with the work done. My BBQ looks like new again. Will definitely recommend.

    Answer from pro:

    Hello, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you are very satisfied with the BBQ cleaning service provided by BBQ Pro. It's great to know that your BBQ now looks like new again after our team worked on it. Your recommendation means a lot to us, and we appreciate your trust in our services. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your continued satisfaction with your BBQ. Thank you once again for choosing BBQ Pro. We look forward to serving you again in the future! Best regards, The Barbeque Pro Team

    Reply created 15 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jul 2024

    Bbq cleaning

    Had Bbq Pro come and clean our Napoleon Bbq. It hadnt been deep cleaned for a few years. Well, it shines like new now and is so clean. The technician explained everything he checked to ensure it ran well. Then he did the cleaning and I am so impressed with this service. Thank you BBQ Pro for the great cleaning and servicing. Highly recommend this company.

    Answer from pro:

    Hi Bonnie, Thank you so much for sharing your experience with us! We're thrilled to hear that BBQ Pro did such a great job cleaning your Napoleon BBQ. It's wonderful to know that it now shines like new and is exceptionally clean after not being deep cleaned for a few years. We're glad that our technician took the time to explain everything he checked to ensure your BBQ runs well before proceeding with the cleaning. Providing thorough and informative service is something we take pride in at BBQ Pro. Your recommendation means a lot to us, and we're grateful for your trust in our company. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with your Napoleon BBQ. Looking forward to serving you again in the future!

    Reply created 15 Jul 2024
  • Review from Customer of Barbeque Pro Inc.
    Rating: 5 out of 5
    Review left on 26 Jun 2024

    Replace burners scale and manifold

    James and max the service technician are really professional knowledgeable and efficient the replacements parts were installed and my deck was kept clean no mess I will definitely use bbqpro for any future service

    Answer from pro:

    Hello, We greatly appreciate your wonderful feedback! It's fantastic to hear that James and Max provided you with such professional, knowledgeable, and efficient service during the replacement of your burners, scale, and manifold. Keeping your deck clean and tidy without any mess is always a priority for us. At Barbeque Pro, we strive to deliver exceptional service and ensure that your barbecue operates at its best. We're delighted that you had a positive experience with us and that you would consider using our services again in the future.

    Reply created 15 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2024

    Barbecue like new!,,

    Yonathan did a great job refreshing my Napoleon barbecue.it took him about 90 minutes ..but he ground off all the baked on soot, cleaned the elements, iron grills and igniters (now all 4 work!). Seems hello did you?it seems to heat up,to a higher temp and it looks brand new. This was my dreaming in the nine years Ive had the barbecue. I dont know why I waited so long all I had to do was re-season the iron grills with some Crisco and I was all set for the season!

    Answer from pro:

    Subject: Thank You for Your Feedback on Your Napoleon Barbecue Service! Hi Jeff, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Yonathan did such an excellent job refreshing your Napoleon barbecue. It's fantastic to know that he was able to remove the baked-on soot, clean the elements, iron grills, and igniters, resulting in all four igniters now working perfectly. We understand how important it is for your barbecue to perform at its best, especially after nine years of use. We're delighted that your barbecue now heats up to a higher temperature and looks brand new after the service. It must feel great to have it ready and re-seasoned with Crisco for the season ahead! Your satisfaction is our priority, and we're grateful for your trust in our service. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued enjoyment of your Napoleon barbecue. Looking forward to serving you again in the future!

    Reply created 15 Jul 2024
  • Review from Customer of Barbeque Pro Inc.
    Rating: 5 out of 5
    Review left on 17 Jun 2024

    BBQ cleaning and fixing

    My 10 year old BBQ looks brand new. All the broken parts were expertly fixed!

    Answer from pro:

    Thank you for your fantastic 10 star review! We're thrilled to hear that your 10-year-old BBQ looks brand new and that all the broken parts were expertly fixed. Your satisfaction is our top priority, and we're delighted to know we met your expectations.

    Reply created 19 Jun 2024
  • Review from Boris
    Rating: 5 out of 5
    Review left on 16 Jun 2024

    BBQ cleanup by Barbeque Pro

    I found Barbeque Pro on Homestars, as well as doing my own research. Original appointment was scheduled for July 2nd (yes, their services are in high demand), which was a long time to wait. I asked for and was put on cancellation list and I got my appointment yesterday (this past Saturday). Our technician was Sasha. He is very knowledgable and ready to help. He answered all my questions and provided an excellent service. Our BBQ was thoroughly cleaned, washed and checked. It looks and works like a new one. Sasha also helped to fix several other issues with the BBQ, such as broken BBQ door (due to the move to a new house), etc. His work was of excellent quality! I would highly recommend his and the Barbeque Pro company services to anyone.

    Answer from pro:

    Dear Boris, Thank you for your detailed and glowing review! We're delighted to hear about your positive experience with Barbeque Pro and our technician, Sasha. It's great to know that despite the initial wait, we could accommodate you sooner through our cancellation list. We're thrilled that Sasha provided excellent service, thoroughly cleaning and checking your BBQ to make it look and work like new. His assistance with additional issues, such as the broken BBQ door, exemplifies the quality of service we strive to deliver. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future. The Barbeque Pro Team

    Reply created 19 Jun 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jun 2024

    Excellent Service

    BBQ Pro technician came out and cleaned and serviced our Bull BBQ - made it shine like it was brand new! Showed me how to start the BBQ (never used) and helped me to source a new handle as the original was not in good shape (metal was coming off).

    Answer from pro:

    Dear Meena, Thank you for your excellent review! We're thrilled to hear that our technician was able to clean and service your Bull BBQ to make it shine like new. It's wonderful that they also took the time to show you how to start the BBQ and helped you source a new handle. Your feedback is greatly appreciated, and we're glad we could provide the service you needed.

    Reply created 19 Jun 2024