New Century Maids

Rating: 4.7 out of 5

New Century Maids reviews (698)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Mar 2023

    Professional cleaning

    The team did a great job with deep cleaning our house. We are looking forward towards next thorough and high quality service from this company.

    Answer from pro:

    Many thanks for your review Melissa- glad that we were able to help and that you had a great experience and we look forward to your next cleaning.

    Reply created 8 Mar 2023
  • Review from Customer of New Century Maids
    Rating: 2 out of 5
    Review left on 2 Mar 2023

    Surprising failure

    I had New Century Maids clean a small condo unit. Unfortunately, I was not able to be there when they finished, after 2 hours. When I did return, a couple of hours later, I found dusty spots all over the (small) place and poorly cleaned glass mirrors, floors and windows. This is a surprising failure since the place was small; it should be easy to clean it properly and thoroughly for this price.

    Answer from pro:

    Dear Private User, We have a 24 hour guarantee on all of our cleanings. Looking through the last few weeks we do not see a recent small condo cleaning that was done. Please contact the office so that we may discuss your concerns. We want all of our clients to be fully satisfied with their cleanings. Hope to hear from you soon to rectify this matter.

    Reply created 3 Mar 2023
  • Review from Customer of New Century Maids
    Rating: 5 out of 5
    Review left on 24 Feb 2023

    Home Cleaning Services - Deep Clean

    Girls were pleasant, efficient and thorough, and did a great job overall. Happy with the service.

    Answer from pro:

    Thank you so much for your review - very happy to hear that you are now enjoying a clean and sparkling home and we look forward to doing business with you in the near future.

    Reply created 27 Feb 2023
  • Review from Veronica Hughes
    Rating: 5 out of 5
    Review left on 8 Feb 2023

    Amazing clean!

    Sheila and Irene were at our house today. They did such an amazing job! The house is so clean and tidy, and it smells wonderful! Sheila makes her own cleaner with disinfectant, lemon and vinegar. I wish I could include the amazing smell in the review!

    Answer from pro:

    We are so happy that Sheila & Irene did such a fantastic job on your home. We hope to hear back from you real soon for another cleaning.

    Reply created 9 Feb 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jan 2023

    Great cleaning services

    Weve had cleaning services with new century twice now and have been happy with the results. The staff is thorough and efficient!

    Answer from pro:

    Dominique, thank you for the kind review. It was a pleasure to help out with your busy schedule and make sure everything was done to your satisfaction.

    Reply created 27 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2023

    General Cleaning

    I called the service to get some basic cleaning - dust, vacuum, bathrooms and wash floors - and I am very pleased with the outcome. The team were very focused on the task at hand and were quick in completing the cleaning. I will definitely be calling New Century Maids for future home cleaning services.

    Answer from pro:

    Wonderful news! Always a pleasure when a customer is very happy with their home cleaning. We look forward to hearing from you soon.

    Reply created 17 Jan 2023
  • Review from Customer of New Century Maids
    Rating: 5 out of 5
    Review left on 14 Dec 2022

    Deep Cleaning

    Blessings was a true blessing and did a fabulous deep clean in our home for the holidays

    Answer from pro:

    Many thanks for your feedback - we are always on top of cleanings - making sure that all dust and dirt are cleaned away and you have a fresh dust free home. Blessing is very happy that you appreciate her hard work. Happy Holiday!

    Reply created 15 Dec 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2022

    Susan was absolutely amazing

    Susan was fantastic and did such a thorough job, really loved her come in as her work was fantastic! Highly recommend!

    Answer from pro:

    We appreciate your review Stephanie and are thrilled that you are so happy with your cleaning experience. Our primary goal as a cleaning service is to accommodate to the customer’s needs and make sure that they are always satisfied with the cleaning.

    Reply created 25 Nov 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2022

    Urgent Clean Came Through

    Everyone from the receptionist that took my call to the two lovely ladies who came to do an urgent clean where exceptional. The cleaning was top-notch. VERY reasonable rates.

    Answer from pro:

    We are extremely happy that the cleaning crew was able to do their magic and make your home spotless and clean again. We look forward to hearing from you in the future for any cleanings you may need.

    Reply created 23 Nov 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Nov 2022

    Good Work!

    I have been very happy with New Century Maids over a few years of cleaning now. They have always been friendly, accommodating and also honest and realistic about the time needed to clean my apartment. They always put in good work to give a good and decent clean. I will certainly carry on using their cleaning services when required.

    Answer from pro:

    Wonderful to hear how delighted you were with your cleaning experience with new Century Maids, we always aim to keep the highest standards in the business. Looking forward to doing business with you in the near future. All the best.

    Reply created 7 Nov 2022
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