Called Valentin based on reviews from homestars - we had a couple of quotes with options to fix our issue in the shorter and longer term but by far Valentin provided the most honest and detailed option for us and his price was also better. His customer service is amazing - explanation on the phone (in the evening), he showed up as he said he would and even txted me to let me know he would be a few minutes late, he explained the options in more detail and sketched it out for us, he provided his quote which was exactly what he outlined over the phone, he said he can do the job the next morning at 8 AM but needed to know in an hour - needless to say we didn't need any more time to think or get additional quotes and booked him for the job. Crew showed up the next morning - Dennis was friendly, Valentin stopped by and checked in and outlined the steps again, Dennis showed me the completed job and also walked me through the camera view and outlined how things looked and that they were done and just needed to fill the hole. Overall the job took about 4.5 hrs - nothing but good things to say - exceptional - highly recommend!! Mike from toronto