Roof Pro Plus Home Improvements reviews (144)

Contractor responded quickly and provided some reasonable solutions to choose from and pricing was within expected range. The repair was done same day and my roofing issue was resolved quickly without any trouble.

very prompt service and issues resolved very quickly.

It was done in a timely and efficient manner. We're very satisfied with their workmanship.

The job went well. Nathan was very professional, took his time to help me figure out where the leak could have been coming from in my roof. Thoroughly inspected my attic and seemed knowledgable and friendly. Gave me several recommendations/ options on how to remedy the issue. Got a good and honest vibe from him. Jan the owner whom I initially spoke with when I called in was also very attentive and tried her best to figure out what could be the cause of my problem prior to sending Nathan out for the inspection. Would definitely call them again if needed. Thanks for your helps guys..!

Job was completed and all work carried out was professionally done. Staff and crew were hardworking, friendly and respectful. They not only did a wonderful job on my new roof, attention to detail and customer satisfaction, they also did a great job on protecting property and after job completed, they left the site clean. I would recommend Roof Pro Plus Home Improvements and trust the workmanship.

These guys are excellent. Chris, the owner, came out to see the project and provided us with a detailed professional quote. We had a leak and he was able to tell us exactly where it was without even going up on the roof. We replaced all shingles on our entire roof. Their price was reasonable, but even more important was the professionalism and confidence I had in Chris's experience and commitment to quality. There workers were friendly, efficient and did a great job keeping the property clean. Jan was very accommodating to our schedule and they even worked through the weekend to get it done for us. All in all the roof only took 3 days to complete and that included a 1/2 day rain delay. Highly recommend this company.

I have waited a long time before writing this review, hoping that Roof Pro Plus, specifically Jan, would resolve my issues with them. I have made so many unanswered/unreturned phone calls, that I can no longer waste my time on them. Things began well. The company did a great job shingling the main house roof after it was damaged during the tornado of May 2022. However it was discovered that part of the porch being reshingled had been pulled away from the structure and work, rightly, stopped. Communication with the company was reasonable at this point. They credited money that we had paid for possible repairs. Unfortunately insurance and subsequent visits by engineers, took seven months before the okay was given to go ahead with the work. I began calling Roof Pro Plus in May 2023 to advise them of the status. At this point they still had the insurance companys $2500. plus tax for the uncompleted porch work. (They were also committed to shingling our sunroom roof but fortunately we never gave them money for this.) Their salesperson did return in July 2023 when the repair was complete and provided a new quote. The salesperson came by again later in the summer and was to provide a new quote for the sunroom roof but nothing has ever materialized. After countless unanswered and unreturned phone calls we finally contracted with another company which has been very responsive and has now completed the work. After realizing that they were never going to complete our work, I left a voicemail as well as a comment in their chat line a couple of months ago- since I seem to be unable to actually talk to someone, asking for the $2500. plus tax for the porch roof work to be returned. I have heard nothing. The insurance company advised me last week that they will be turning this matter over to their legal department for resolution. Perhaps then monies will be returned. We can only hope. I have given them a 3/5 rating for work done, since in fairness their initial work was good, but a 0/5 for whether I would recommend their services- not worth the aggravation. Ignoring paying customers, particularly when they have been overpaid, is terrible customer service.