Roger Laset
new potlights/ rewiring of all sockets due to aluminum wiring; adding new lines/sockets
Answer from pro:
Thank you Roger for your review. It's been a pleasure having you as a client.
Reply created 2 Aug 2013Cli Electric
Thank you Roger for your review. It's been a pleasure having you as a client.
Reply created 2 Aug 2013Thank you Margaret for taking the time to post a review. It was a pleasure working with you.
Reply created 12 Sep 2013Thank you Sacha for your review. Providing top quality workmanship and service is our passion.
Reply created 2 Aug 2013Thanks for your review Dana. It has been a pleasure working with you. We look forward to our next project together.
Reply created 2 Aug 2013Thank you for your kind words Catherine. It was a pleasure working with you. We take great pride in our commitment to providing top quality service and workmanship to great customers like you.
Reply created 2 Aug 2013We would like to take this opportunity to shed some light on this review and to bring to the forefront just what exactly transpired. Upon arrival David was advised that the fixture (chandelier) had been improperly installed the first time and needed proper reinforcement (it was a heavy chandelier). There was also in issue with the chandelier itself being defective. Steve brought another electrician with him at the time because heavy chandelier work requires at least 2 guys. David was advised that to reinstall the chandelier would cost $500. He DID NOT WANT TO PAY OUT $500 and advised Steve to "just put it back the way it was". Steve did advise him that the chandelier would still be in danger of coming down without being reinstalled properly and that the fixture itself was faulty. David insisted that it be put back that way it was. We did exactly what he wanted! I don't understand why our reputation should be tarnished because this customer did not want to pay to have it reinstalled properly. Steve got a phone call from David back in late August stating that the chandelier came down back in May and wanted us to pay for all the damages and supply him with a new chandelier or else. We consulted with our lawyer and we were not responsible for any damages since he failed to have it properly installed. Also we don't appreciate being threatened with "or else". I find it rather odd that David would wait until August to call us. We did call him back but he never got back to us. We have done many chandelier installations over the years since we have been in business, from small ones to very large and heavy ones in multi million dollar homes, and we have NEVER had one coming falling down EVER (because we install them properly the first time). We stand behind our work 100%. We have many happy customers that call us back time and time again and refer us to family and friends because we provide excellent service and workmanship. We believe our track record speaks for itself here on Homestars by the many great reviews from our wonderful customers.
Reply created 27 Sep 2012Thank you Dave for posting a review. It makes us very happy to hear that our customers are pleased with the work we did for them. We strive make sure our customers are 100% satisfied and respect their homes just as if they were our own.
Reply created 27 Sep 2012Thank you Kim for taking the time to write a review for us. It is most appreciated.
Reply created 27 Sep 2012Thank you Fred for posting a review. Our goal is to make sure our customers are 100% satisfied with the work we do for them. We are very pleased to hear that you are happy with our work and look forward to being of service to you again.
Reply created 8 Feb 2012