Electric Avenue Professional Electrical Services reviews (93)

Hi Jerry, sometimes a client just needs some advice and this was one of those times. Even though I didn't make any money on this job. I am happy to help you with your electrical solution. I would rather be looked at as a trusted advisor then just another contractor trying to take your money. I am so happy that my advice was able to keep you and your family safe wile not costing you anything. This is good karma and the way business should be done. I hope to use this experience as a building block towards future potential.

Thank you for your feed back and for taking the time to write the review. Trouble shooting electrical problems Is one of the most common services that we provide for our valued customers. In your case we investigated and solved four electrical issues as well as an inspection of your electrical panel (and found safety issues). The issues we solved for you are; baseboard heat in the bedroom, baseboard heat in the bathroom, 1/2 Receptical in living room was not working, and flickering lights in living room. We also supplied, installed, and will warranty a switch we supplied for your home. I also took the time to discuss the repairs that would be needed to fix the panel, and your heating concerns for the area you keep your dog. I even gave you some common sense solutions you could use that may not need any electrical work. When it comes to troubleshooting it is not the time it takes that is of value to the customer, but the experience of the electrician to solve the problems as efficiently as possible and to show care and concern for you your family and your home. I feel that you would not be as happy with the other company you called as you were with us. You may want to concider if they are members of the BBB, and or Home Stars contractor of the year and provide up front honest prices as we do. When comparing contractors it is important to compare apples to apples. I appreciate your business and enjoyed helping with your electrical needs. I hope apron thinking about the quality service I provided, you would consider using us again in the future.

Thank you for your review. You picked out a beautiful chandelier and I was happy to help. We do everything from small installations to larger renovations and repairs. Please let me know if I can help with any future installations or repairs.

Thanks for the great review. It was great working for you and your family. I always try to give help and advice where I can. If any other home improvements I can help with Please let me know.

Thanks for the great review Laurie. Helping solve people's problems and making happy customers is the best part of our job. Let us know when we can help you next. It was great meeting you.

Unfortunately the scope and material value of the work has not been correctly represented in the review. The work done was and charged for was within industry standards or above, and with a very high level of customer service, and transparency . Prior to starting any work we provide the customer with the cost of the proposed work. Only upon the approval of the client do we proceed with the proposed work. The reason we do this is to to be an ethical contractor and protect our valued clients from surprised costs. We do not try to be the "cheapest" contractor around since this would cheat our customers of the ability to use high quality materials and customer service. We try to be the most ethical and upfront contractor around with the most experienced and professional electricians in the industry. Any contractor given limited details of an installation after the fact and when they have no opportunity for getting the job is likely to say what the person wants to hear "that they have overpaid for a job" to gain a chance at future work. We appreciate all of our customers and know that without our valued customers we would not be in business.