HomeOwner
Rating: 5 out of 5
installing chandelier
Christmas eve day I was able to get my new chandelier wired up and hung for a dinner party that evening. And the service was so friendly and the price very fair. Couldn't be happier.
Electric Avenue Professional Electrical Services
Rating: 4.8 out of 5
Electric Avenue Professional Electrical Services reviews (93)
Review from HomeOwner Review left on 10 Oct 2013Review from Jim Diana Jim Diana
Review left on 22 Aug 2013Rating: 5 out of 5Upgrade house wiring
This company is exceptional in all aspects. Prompt, quick, professional and courteous service. I always receive a detailed explanation of the job before commencement and again once the job has been completed. Quotes are reasonable and accurate – no surprises! Thanks Tyler – you're a real PRO!Review from HomeOwner HomeOwner
Review left on 6 Feb 2013Rating: 1 out of 5Electric diagnostic
Similar to another member's experience, had them over to discuss lighting options but was charged for a diagnostic. Somewhat in fairness, I wanted a few switches and burnt bulbs checked out, but it took 10 minutes and this price seemed egregious (or not up front). Maybe I had a bad experience and this was a blip, but don't think I'll be following up.Answer from pro:
Hi Allen, thank you for your time to review our business. The service charges that you were charged for was for a diagnosis. This is not based on time but for the number of electrical problems that you would like us to solve and the number of devices we have to open and reinstall to find the problems. Even though we do not charge for travel time our service charges because they are upfront have to be based on the average total time it takes to solve a set amount of problems. We let our clients know the price prior to starting any work to help eliminate any problems with price because being upfront and honest is our priority. The discussion about your lighting options were free of charge since you were not being charged by the hour. You are a valued customer and if there is anything I can help with in the future please give us a call.
Reply created 16 Jul 2018Review from HomeOwner HomeOwner
Review left on 31 Oct 2012Rating: 5 out of 5electrical repair
I had a dangerous electrical problem in my 50-year-old triplex. Tyler from Electric Ave. figured out the problems and came up with the best ways to fix them at a reasonable cost. He and his assistant arrived on the scheduled day, fixed the wiring and replaced the breaker box quickly and professionally. Thanks guys!Answer from pro:
Hi Lenora, thank you for taking the time to do this review. You had a very interesting and challenging repair. I am so glad that with the help of the electrical inspector we were able to get special permission to make your home safe again without an extensive and costly repair. Looking forward to working with you in the future. Thanks again, Tyler Clarkson Electric Avenue mail@ElectricAve.ca www.ElectricAve.ca 6047792315
Reply created 16 Jul 2018Review from HomeOwner HomeOwner
Review left on 29 Sep 2012Rating: 0 out of 5Diagnostic, and possible work
Tyler from Electic Avenue showed up at the right time, and listened to my problem. He said that there could be multiple problems, and he needed to do a more elaborate diagnostic,asked for $300.00 for it, not the $158.00, that we originally agreed. He convinced me that it would be the case, and there could be a good amount of work necessary, so I agreed. However, it turned out to be a a small issue with minimal labor, and no parts necessary. The entire thing took about 10 minutes. He, however, stuck to the bill of $300. Electric Avenue are suppose to have a payment scale going 'by the job'. I fail to see how the job warranted a $300 price tag. BEWARE! BEWARE! BEWARE!Answer from pro:
Hi Lance, thank you for your time to review our business. The service charges that you were charged for was for an extensive diagnosis. This is not based on time but for the number of electrical problems that you would like us to solve and the number of devices we have to open and reinstall to find the problems. Your situation involved more than a single electrical problem this was either misunderstood or misrepresented at the time of booking . Our prices are upfront and have to be based on the average total time it takes to solve a set amount of problems. We let our clients know the price prior to starting any work to help eliminate any problems with price because being upfront and honest is our priority. The discussions about your electrical issues, and travel time are free of charge since you were not being charged by the hour and we always try to take the time to explain what we are doing and how your system works to save you money in the future. Our speed at which we solve electrical issues is a sigh of our experience and that we have your best interest at heart and we are not trying to turn a small problem into a costly repair. You are a valued customer and if there is anything I can help with in the future please give us a call. Thanks, Tyler Clarkson Electric Avenue Mail@ElectricAve.ca www.ElectricAve.ca 6047792315
Reply created 16 Jul 2018Review from HomeOwner HomeOwner
Review left on 21 Jun 2012Rating: 5 out of 5Wiring Issue in Old House
An overall GREAT Customer Experience – I contacted Electric Ave with wiring issues in an old house. Tyler accommodated my challenging schedule, quickly assessed the problem (which turned out to be two different issues), explained the issues, offered practical solutions, and provided a quality job. Reliable, Professional, Quality Service – I’ll definitely use Electric Ave again!Review from HomeOwner HomeOwner
Review left on 5 Apr 2012Rating: 5 out of 5Emergency problem with one of electrical brakers
I had an emergency problem with one of breakers. Tyler was able to come the same day and fix it. Also he found another problem which I wasn't aware of. Everything is fixed now. Very professional and quality service.Answer from pro:
Thank you for the great review. We try to give same day service whenever we can.
Reply created 6 Apr 2012Review from HomeOwner HomeOwner
Review left on 21 Feb 2012Rating: 5 out of 5repair broken electrical cable in the wall.
We needed an electrician on short notice to fix a broken wire that fed the lights to our kitchen and bathroom. Tyler Clarkson of Electric Avenue to the rescue. Prompt service, reasonable price, and he left the job clean and tidy when finished.Answer from pro:
Thank you for taking the time to do a review. Please call us if you have any other electrical issues we can help with. Thanks, Tyler Clarkson www.ElectricAve.ca
Reply created 20 Mar 2012Review from HomeOwner HomeOwner
Review left on 28 Jan 2012Rating: 5 out of 5Electric baseboard wall thermostat installation
Tyler checked the wiring on two thermostats I was afraid may have been miswired. He also installed a programmable thermostat which was difficult to wire as there were multiple baseboards on the circuit. He was prompt courteous and did a good job.Answer from pro:
Thank you for the review.
Reply created 29 Jan 2012Review from HomeOwner HomeOwner
Review left on 3 Jan 2012Rating: 5 out of 5New circuit for Microwave Hoodfan, plus some other incidentals!
As we tore up the kitchen for a thorough reno, we realized that the plug we were going to use for the new microwave hoodfan was on a fairly popular circuit- it was going to need its own circuit, and fast! Called Tyler ( because of his logo, and the wonderful reviews here), and he was here withing 90 minutes, and took care of the problem immediately. There was a fair amount of work to do, with wires needing to go to the other side of the room and all- and he was done in a ridiculously short period of time. Can't recomend this guy enough- knowledgeable, informative, and friendly. He explained eveything very well, and did an amazing job. Thanks, Tyler!!Answer from pro:
Thank you so much for the great review. It is people like you that help get the word out that I do great work. The experience and know how lets me achieve your needs in the time that I do. I am very happy that I have helped you and I strive to be as helpful as possible. I hope you enjoy your new life in Vancouver (and become a Canucks fan :) ). Thank you for the opportunity to work with you, and I look forward to working with you on your bathroom reno.
Reply created 4 Jan 2012