Ecoline Windows
Ecoline Windows
Rating: 4.7 out of 54.751,217 reviews

All reviews (1217)

  • Tom Chen
    Rating: 0 out of 5
    Review left on 20 Jan 2025

    More than 1 year and still not complete with the retrofit project, beaware

    Nov 2023, 10 piece project signed and deposit made with Mar / Apr 2024 target project date with Alex (Project Manager / Sales) May 2024, Full payment was made for the retrofit project and had 8 pieces installed Sept 2024, Alex (Project Manager / Sales who I signed the contract with) has never been able to be found (tried email / call / text but would not reply) Dec 19 2024, Denys (service supervisors) indicated the final glass has been shipped but has not had any follow up since then. Jan 20, 2025, still missing a final glass and mold appear on the plywood the team has installed to wait for the glass.

    Answer from pro:

    We take these matters very seriously. However, we have no record or recollection of any customer experience that aligns with the details of your account. Furthermore, we are unable to verify any infor…
    Reply created 20 Jan 2025
  • HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jan 2025

    Front door

    Very happy with the installation. They were delayed in arriving, but had informed us. Thank you

    Answer from pro:

    Thank you for your positive review. We value the trust placed in our company. Please keep in mind, Ecoline Windows Winnipeg 204-272-5750 also offers a referral incentive in the event you decide to rec…
    Reply created 10 Jan 2025
  • Customer of Ecoline Windows
    Rating: 0 out of 5
    Review left on 8 Jan 2025

    Replaced windows and doors

    Did a terrible job on installing deck doors. One of the deadbolts Is installed wrong. The trim around the deck door windows is missing caps for the screws. Theres also a cap missing on the inside the door on the latch section. Installed the back door did not put flashing between the trim and the door stucco showing. They left the doorbell wires hanging out for three months. The wires were live with power and bare. I have grandchildren if they wouldve touched those wires it wouldnt to been good. One in the basement windows is out of level. The bathroom window at the shower has wooden trim around it they did not caulk the trim and the trim it will swell up when we have a shower. They refused to put plastic trim around the window in the bathroom Paul at Econoline windows has been giving us the runaround for eight months. We paid them and they have not done anything for us to repair these deficiencies.

    Answer from pro:

    We take these matters very seriously. However, we have no record or recollection of any customer experience that aligns with the details of your account. Furthermore, we are unable to verify any infor…
    Reply created 10 Jan 2025
  • HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jan 2025

    14 windows couple years ago and patio door recently

    After having 14 windows replaced by Ecoline couple years ago we didn't hesitate to call them again for our patio door. Again after Oleg's visit we concluded that this is the company with nicest and most professional people working for them. Now we'll be patiently waiting for our new door. Well door is installed and went thru first -30C trial . It does open!!! The old one would be frozen shut. Bonus no frost on it . It is see thru for a change . Again your people like before were not just professional but nice and friendly. We've got absolutely no reservations. Tks and I recommend going through Costco you will get nice coupon back.

    Answer from pro:

    We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found ou…
    Reply created 10 Jan 2025
  • HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2024

    Windows/Doors and Blinds

    We had new doors, windows and blinds installed. The installation was very quick and professional. I am very happy with the look of all the items.

    Answer from pro:

    Thank you very much for your positive review. It is always a pleasure to read good things about our staff. Please keep in mind, we also offer a referral incentive in the event you decide to recommend …
    Reply created 10 Jan 2025
  • Customer of Ecoline Windows
    Rating: 5 out of 5
    Review left on 18 Dec 2024

    Front door, residential

    Thumbs up on my door install from Ecoline Windows and Doors. Good price, promt, courteous and professional.

    Answer from pro:

    Thank you very much for your business and of course for your positive online feedback about our company. Please keep in mind, we do also offer a referral incentive if you decide to recommend Ecoline W…
    Reply created 23 Dec 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2024

    All perfection!

    Ecoline! This is my 2nd project with the company. Always the same professionalism, courtesy, soft skills, expertise, and best of all, the after work follow ups (emails, phone calls...) And as expected, they have sent the same crew!...Always on time, effecient and effective!!... A special thank you to Carlos the project manager and to Andri with his efficient crew! One point that I particularly appreciate is this consistency that the company is maitaining and contiously improving. Can't wait to have our 3rd project realized!! Yep, you guessed it, we already planned it!!

    Answer from pro:

    We're glad your window replacement went smoothly. Please contact us if you have any questions about your new windows. Keep in mind also, Ecoline Windows Edmonton 780-628-2915 offers a referral incenti…
    Reply created 23 Dec 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2024

    Basement Bathroom Window

    I was referred by a few friends to go Ecoline Windows to have my basement bathroom windows replaced. When I called them to get a quote, they were able to send someone out to check out my window quickly. Andres dropped by and showed be some of the available options available. I contacted Andres a few times with questions and he always responded in a timely matter. Once I ordered the window, it took around 12 weeks to arrive. The installers did a great job and it surpassed my expectations. I would highly recommend Ecoline windows and will definitely use them in the future!

    Answer from pro:

    We're glad you were satisfied with all aspects of your window replacement. Don't hesitate to contact Ecoline Windows Edmonton 780-628-2915 if you have any questions about your new windows. Keep in min…
    Reply created 23 Dec 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 14 Dec 2024

    Satisfied customer

    I had two windows replaced by Ecoline Windows. Alex was very patient and knowledgeable. He explained everything in detail, the pros and cons of various window types. I did not feel pressured at all. The installers were very professional and did a great job. They left the house clean. This company has competitive pricing. I would definitely recommend this company, and if I decide to replace my other windows in the future, there is no question who I am going to go with. Thank you, Ecoline Windows, for doing an AMAZING job!

    Answer from pro:

    We were very excited to read your review and we will make sure to forward it to your project manager, installation crew and our office staff. Ecoline Windows Regina 306-500-7502 always strives to deli…
    Reply created 23 Dec 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2024

    Window replacement (3)Gol

    Approximately three years ago we needed a window replaced in our newly renovated basement. We were so impressed with the new window and installation that when we decided to do more renovations to the we called on Oleh from Ecoline again. We were happy with the price he quoted us. Our new windows were installed last week. The results were beyond our expectations. We are planning on a porch addition to our home which will include the replacement of the large picture window at the front of the house. We will be calling them again once we have a contractor in place.

    Answer from pro:

    We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found ou…
    Reply created 23 Dec 2024