Ecoline Windows reviews (1218)

Review from HomeOwner
Rating: 5 out of 5
Review left on 3 Oct 2024
Widow reno
Very satisfied with the purchase and installation of my 4 windows. I highly recommend Ecoline windows for your next upgrade to home. Ashley the sales rep was very knowledgeable and answered all our questions and concerns on which windows would best suit us. On the day of installation the 2 man crew had my windows installed and everything cleaned up by early evening.Will definitely be a returning customer for the remaining windows to be done in the near future.
Answer from pro:
Thank you very much for your positive review. It is always a pleasure to read good things about our staff. Please keep in mind, Ecoline Windows Edmonton 780-628-2915 also offers a referral incentive in the event you decide to recommend us to friends or neighbours.
Reply created 16 Oct 2024
Review from HomeOwner
Rating: 3 out of 5
Review left on 26 Sep 2024
Doors installed
Installed a patio door and dealt with warranty issues. Thank you for your help Polina
Answer from pro:
We appreciate your taking the time to provide us with your feedback. We regret that our service did not meet your expectations. Our service manager has attempting to contact you on several occasions with a view to addressing the concerns you raised in your review and finding a solution. Please contact us on 780-628-2915 when you are ready to discuss the matter further and ask for Paul.
Reply created 2 Oct 2024
Review from HomeOwner
Rating: 0 out of 5
Review left on 25 Sep 2024
New door
We received damaged doors and damaged frame after 3weeks of installation nobody contacted us Now it's very hard to contact them We get pushed to pay upfront for the service and now there is no communication with these people
Answer from pro:
We appreciate your taking the time to provide us with your feedback. According to our records, our service manager contacted you and outlined the plan of action. We look forward to providing you with a service that meets your expectations.
Reply created 2 Oct 2024
Review from HomeOwner
Rating: 4 out of 5
Review left on 10 Sep 2024
Window Replacements - 12 unit townhouse complex
Very pleased with company & installers - Hndrian & Danys . Very conscientious & knowleledgeable.
Answer from pro:
We're glad you were satisfied with all aspects of your window replacement. Don't hesitate to contact us if you have any questions about your new windows. Keep in mind also, Ecoline Windows Edmonton 780-628-2915 offers a referral incentive if you choose to recommend us to any friends or neighbours.
Reply created 13 Sep 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 9 Sep 2024
Upgrading windows in condominium complex
Our 12 unit condo complex in Twin Brooks selected Ecoline to replace our windows with new energy efficient models. Their sales rep did an excellent job profiling their product and the installation process to our owners. We wanted window insertion versus full frame replacement. The installers were professional and diligent, demonstrating a strong attention to detail and cleaning up after their work was completed. We did have some challenges communicating with the administrative staff to confirm the installation schedule for our complex. We did work this out but it is difficult to reach specific office staff due to their centralized call centre. We did work this out, but it took some effort. We had some concerns about some installation details at two of the 12 units but these were addressed promptly by their chief installer and a plan to resolve our concerns has been developed. Would recommend Ecoline Windows for your window replacement needs.
Answer from pro:
We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Please keep in mind, Ecoline Windows Edmonton 780-628-2915 also offers a referral incentive if you decide to recommend us to friends or neighbours.
Reply created 13 Sep 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Aug 2024
Ecoline Window instalment
The installers were great and I am pleased with the whole experience. With both Joel Notaes and the installers. Thank you for your courtesy and patience with me. The installers were able to get all the windows out with the frames. So far I have been able o get rid of one patio door and the kitchen window. Thank you for helping me save some of the stuff from going to the landfill.
Answer from pro:
Thank you very much for your positive review. It is always a pleasure to read good things about our staff. Please keep in mind, Ecoline Windows Kelowna 250-800-9314 also offers a referral incentive in the event you decide to recommend us to friends or neighbours.
Reply created 13 Sep 2024
Review from Customer of Ecoline Windows
Rating: 5 out of 5
Review left on 20 Aug 2024
Ecoline Window Replacement
Had 7 windows replaced. The Sales, Scheduling and Installers were professional and helpful with any question I had. The Installers left the work site clean after installation.
Answer from pro:
We were very excited to read your review and we will make sure to forward it to your project manager, installation crew and our office staff. Ecoline Windows Regina 306-500-7502 always strives to deliver the best possible product and service while maintaining competitive prices at the same time. Enjoy your new windows, and thank you again.
Reply created 13 Sep 2024
Review from Roslyn Friesen
Rating: 5 out of 5
Review left on 13 Aug 2024
Ecoline Windows Does Great Work
I have hired Ecoline Windows a number of times over the years, first to replace my windows, but this time to replace a door. I keep returning to them because they are second to none. From the quote process - the company comes in, they listen to my needs and work within my budget with zero upselling. Once contract is signed, a final measurement is taken (measure twice, cut once!) to ensure the windows/doors fit to spec. Installation - they have always arrived on time, the installers have been very pleasant to deal with and when finished they leave the area as they found it - clean-up is best, thank you! Finished product - having had a total of 7 windows replaced and now one outer door, I have no complaints with the product and they have all held up beautifully to date. I have one more door to replace probably in a couple years, and they can expect my business again at that time. If you are looking to replace some windows or doors, don't hesitate to give them a call, they will definitely look after you.
Answer from pro:
We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Please keep in mind, Ecoline Windows Saskatoon 306-500-7502 also offers a referral incentive if you decide to recommend us to friends or neighbours.
Reply created 20 Aug 2024
Review from Amanda
Rating: 5 out of 5
Review left on 12 Aug 2024
Happy Homeowner!
We had a great experience with Ecoline Windows. The windows look great! We can tell they have kept house much cooler this summer and we run the air conditionally much less than previous years. We are hoping they will also help improve our heating bill as well this winter. The salesman was very helpful and informative and the men that installed the windows were very professional, polite and tidy. We've only had them 2 months but so far we haven't had any issues and if we do I'm sure this company would take care of them. I would highly recommend Ecoline.
Answer from pro:
We were very excited to read your review and we will make sure to forward it to your project manager, installation crew and our office staff. Ecoline Windows Red Deer 403-668-1447 always strives to deliver the best possible product and service while maintaining competitive prices at the same time. Enjoy your new windows, and thank you again.
Reply created 20 Aug 2024
Review from Customer of Ecoline Windows
Rating: 4 out of 5
Review left on 12 Aug 2024
Window Replacement
They were punctual and kept to the dates that were provided. All the staff were friendly from the Quotation to the installation.
Answer from pro:
Thank you very much for your business and of course for your positive online feedback about our company. Please keep in mind, we do also offer a referral incentive if you decide to recommend Ecoline Windows Edmonton 780-628-2915 to friends or neighbours.
Reply created 20 Aug 2024